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Customer retention
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87
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VS |
21
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New customers
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Srinivas suravajhala
| Argues in support of
"Customer retention"
| 5 months ago
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I strongly believe they are not mutually exclusive. Retaining the customers does not mean that there need not be a strategy for luring the new customers. Luring the new customers also required to stay ahead in the race and to spread your base in...
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Khundrakpam Bobby Singh
| Argues in support of
| 2 years ago
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Customers retention will automatically help the organisation to attract new customers. Now adays any new customer before using the products or services would like to check about the organisation. Hence, retention of satisfied customer is more...
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Purvi Ghosh
| Argues in support of
"Customer retention"
| 2 years ago
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Before you spend your time and money going after new customers and clients you do not currently have a relationship with consider the following statistics: * Repeat customers spend 33% more than new customers. * Referrals among repeat...
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Debate: "Which is the best strategy: customer retention or go for new customers?" deleted from your view.
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