| Current : |
Program Manager, Tata Consultancy Services (TCS) |
|
| IT Services | ||
Working from 2010 | ||
| Current : |
Program Manager, Tata Consultancy Services (TCS) |
|
| IT Services | ||
Working from 2010 | ||
| Previous : |
Sr. Manager, Lemon Group International ltd. |
|
| Internet | ||
Worked from 2009 to 2011 | ||
|
Brief summary :
Establishing best practices of PMO and continuous improvement on delivery mechanism and quality processes. Scale up the Indian Operations and make the unit profitable. New account development and managing existing clients. Identify, adopt, charter and operationalize new technological trends. Escalation handling and issue resolution, Customer satisfaction and Timely-Delivery. | ||
| Previous : |
Sr. Manager, Lemon Group International ltd. |
|
Worked from 2009 to 2011 | ||
Brief summary :
Lemon Group International ltd. Sr. Manager ( Sept 2009 - Till Date) Role/Responsibilities: Establishing best practices of PMO and continuous improvement on delivery mechanism and quality processes. Scale up the Indian Operations and make the unit profitable. New account development and managing existing clients. Identify, adopt, charter and operationalize new technological trends. Escalation handling and issue resolution, Customer satisfaction and Timely-Delivery. Tools/Technologies: Basecamp, Highrise, MS Office Suite/Open Office Suit, MS Project, MS VISIO, LAMP/WAMP, Magento Commerce, Eclipse, Blackberry APIs/JASON, Agile/Scrum, Windows Phone 7 SDK. | ||
| Previous : |
Sr. Manager, Lemon Group International ltd. |
|
| Internet | ||
Worked from 2009 to 2011 | ||
|
Brief summary :
Establishing best practices of PMO and continuous improvement on delivery mechanism and quality processes. Scale up the Indian Operations and make the unit profitable. New account development and managing existing clients. Identify, adopt, charter and operationalize new technological trends. Escalation handling and issue resolution, Customer satisfaction and Timely-Delivery. | ||
| Previous : |
Interactive Ltd. Project Manager, Iridium Interactive Ltd. |
|
Worked from 2008 to 2011 | ||
Brief summary :
Iridium Interactive Ltd. Project Manager (Feb 2008 - till date) Role/Responsibilities: SPOC in the engagement layer, multiple project delivery, Strategic account development and management, Closing Accounts Receivables, Escalation handling and issue resolution, Customer satisfaction and Timely-Delivery. | ||
| Previous : |
Sr. Project Manager, IridiumInterative Limited |
|
| Internet | ||
Worked from 2008 to 2009 | ||
|
Brief summary :
Multiple project delivery, Strategic account development & management, Managed Accounts Receivables, Escalation handling and issue resolution, Customer satisfaction and Timely-Delivery. | ||
| Previous : |
Sr. Project Manager, IridiumInterative Limited |
|
| Internet | ||
Worked from 2008 to 2009 | ||
|
Brief summary :
Multiple project delivery, Strategic account development & management, Managed Accounts Receivables, Escalation handling and issue resolution, Customer satisfaction and Timely-Delivery. | ||
University of Allahabad |
|
| B.Sc | |
| India | |
| From 1992 to 2005 | |
University of Allahabad |
|
| B.Sc | |
| India | |
| From 1992 to 2005 | |
C-DAC |
|
| PG Diploma | |
| India | |
| From 1999 to 1999 | |
C-DAC |
|
| PG Diploma | |
| India | |
| From 1999 to 1999 | |
National Centre for Software Technology |
|
| PG Diploma | |
| India | |
| From 1997 to 1998 | |
National Centre for Software Technology |
|
| PG Diploma | |
| India | |
| From 1997 to 1998 | |

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Mobile banking can be a huge success if stripped down versions of the e-banking solutions can be made available to the smartphones/pocket pcs.. However, the key remains in download time, security and handphone browser capabilities ... If these are... |
Access to information, quick updates and transactions are undoubtedly at our finger tips, anywhere by virtue of Mobile. But most certainly they cannot match & replace the computing power of PC/Laptops etc. |
Yes but lots of ground to cover though!! |
It is good to conduct exit interviews, record and analyze views and implement suggestive measures. Feedback & Suggestions always help. |
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(52 Points)
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(57 Points)
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