Create knowledge
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(rate this)
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Management will be more focussed on quality?
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11
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4
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Management will give spending on quality less importance.
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M A Kiran Achar
| Argues in support of
"Management will give spending on quality less importance."
| 2 years ago
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Now a days we know that recession means reduction in purchasing power so increase in Qulaity is equal to increase in price which will lead to decrease in market share. To survive in the current scenario (till market picks up) company should some...
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Krishan Lal
| Argues in support of
| 3 years ago
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I dont agree with Isha here, that quality will be compromised, but that is not the case quality should be the top priority and this is what customers are entitled for a quality product or a quality service, so if that is not there then there is no...
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Sagar Lokhande
| Argues in support of
"Management will be more focussed on quality?"
| 3 years ago
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In today's time of recession companies globally are trying to be more effective and at the same time efficient. For any organization to be effective and efficient quality plays a major and crucial role in achieving this. Initially a customer...
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Debate: "Effect on demand on quality and process improvement during recession and cost cutting?" deleted from your view.
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(rate this)
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Remedy
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2
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0
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Collapse
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Krishan Lal
| Argues in support of
"Remedy "
| 3 years ago
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I could say crisis will not omit outsourcing industry. But this crisis will do more harm to vendors already providing services to clients rather than start-ups. Knocking down of project budgets may force outsourcing companies to lower their...
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Debate: "Can Outsourcing become a Remedy or Collapse to this Financial crisis Disease?" deleted from your view.
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(rate this)
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Yes
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14
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7
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No
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SHRIKANT MANOHAR DANKE
| Argues in support of
"No"
| 1 year ago
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No, it's purely depend upon every individual.
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Krishan Lal
| Argues in support of
| 3 years ago
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Working in night shifts in not something new. Many persons in railways, hospitals, police other emergency service work during night hours only. So I don't think there is any need to create so much hype about the working conditions in BPOs. Infact they...
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Satwinder Singh
| Argues in support of
"Yes"
| 2 years ago
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To my understanding, the question: Are BPOs altering Young India? YES . But the question should be is it positive or is it negative!? Currently, as far as young people are concerned, they surely get a job immediately after passing college, but it...
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Debate: "Are BPOs altering Young India?" deleted from your view.
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(rate this)
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Yes
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5
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9
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No
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Saurabh Agarwal
| Argues in support of
"No"
| 2 years ago
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I dont think this will have any impact on business as we r still going through the recession phase... and if american wants to payy for bread and butter they nedd to provide business to India or china...They prefer to have it in India because of...
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Krishan Lal
| Argues in support of
| 3 years ago
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No there will be no impact, but there will be less outsourcing, but then its up to us how we lure them to outsource with special economic reforms, and if elections are held on properly there will be new government in India also, so i guess both the...
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Vikash Jaiswal
| Argues in support of
"No"
| 3 years ago
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With his(obama) conservative stance on outsourcing and the current global financial mess, we will see a negative impact on offshoring in the short term but in the long run we will see more offshoring. They (US) don’t have that many engineers. How...
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Debate: "Will the new American government affect the IT industry??" deleted from your view.
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(rate this)
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Quality
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Its certainly talent hunt without hiring the foreigners
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V.Durga Rao
| Added idea
"Its certainly talent hunt without hiring the foreigners"
| 3 years ago
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Many may say that the India will become developed nation soon and they may show our GDP, growth of stock market, exports led by exports by the foreign companies in India, the salaries, the life style etc., but, the real development lies in our R D...
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Krishan Lal
| Added idea
| 3 years ago
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In some cases, investment in KPO infrastructure is expected to be higher than that in traditional BPO. For example, a company involved in Simulation and Finite Element Analysis will require high-end workstations, whereas one involved in simple data...
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Ideate: "What are challenges that this emerging KPO industry might face in the near future?" deleted from your view.
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(rate this)
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Quality of the Services
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Data Privacy
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Somanath Tripathy
| Supported idea
"Quality of the Services"
| 3 years ago
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yes somu, we must take little risk when choosing right KPO service company in terms of quality, capabilities to offer business continuity and disaster mitigations plans to take control of the situation when disaster strikes. Here i'm attaching...
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Krishan Lal
| Added idea
"Data Privacy"
| 3 years ago
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Data Privacy is the most important aspect of an outsourcing company. The KPO services provider should meet all the requirements to maintain data privacy and infrastructure security such as Access Control, Data Encryption, Firewalls and so forth....
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Ideate: "How to choose a right KPO Solutions provider in India? " deleted from your view.
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(rate this)
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Yes
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1
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1
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No
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Krishan Lal
| Argues in support of
"Yes"
| 3 years ago
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hi ,Niranjan- I understand the fact that their is a lack of Infrastructure,their is a huge demand and less supply, but India has a wide hospital network of doctors, nurses and technicians, are available at significantly lower salaries than...
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Niranjan Padmanabhan
| Argues in support of
"No"
| 3 years ago
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I don't think so , the CRO is an integration of  Doctors pharmacists and pharma companies. The demand is huge but the supply is low. General hospitals do not have adequate infrastructure to support the activity, thus causing a slump in the...
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Debate: "Can Clinical Research outsourcing sustain the gaps required for it sustainablility" deleted from your view.
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(rate this)
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sachin
| Answered
| 3 years ago
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Thousands of Indians report to Infosys Technologies’ campus here to learn the finer points of programming. Lately, though, packs of foreigners have been roaming the manicured lawns, too. Many of them are recent American college graduates, and...
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Lakshmi Kumar Reddy
| Answered
| 3 years ago
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I think that preclinical and laboratory research could be done in India maybe even with a quicker turn around.
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Answer: "For Pharmaceutical R&D what can be best outsourced to India? How's the trend?" deleted from your view.
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Krishan Lal
| Answered
| 4 years ago
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If we are talking of outsourcing to India then we have to understand the Risk involved in outsourcing to this place. But give the current scenario India is placed very well in terms of clinical research put sourcing. Now if we are taking about...
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Answer: "What can be done - by the industry as a whole - to increase the willingness of sponsors to outsource cardiac safety work..." deleted from your view.
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(rate this)
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Only those who become attached to their customers, figuratively and literally will survive . Tom Peters No organization is secure today unless its every action is processed through the customer's eyes and the first thing that comes to mind when we talk about customers is CRM i.e. Customer Relationship Management (CRM). In this diverse and uncertain environment if you need to survive the best resource that you possess are your customes whether internal or external and CRM tells you how the get the best from them and how to retain them. There are various benefits which are there with CRM. These are discussed below. Increased sales volume: Increased sales result from spending more time with cu...
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Adnan Subhani
| Commented
| 4 years ago
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Customer Relationship Management (CRM) is a business philosophy involving identifying, understanding and better providing for your customers while building a relationship with each customer to improve customer satisfaction and maximise profits....
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Krishan Lal
| Commented
| 4 years ago
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I completely agree that CRM is the practice which will help the firms to grow as customer is the king .
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Anil Tadmari
| Commented
| 3 years ago
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In this age of fierce competition,apart from product excellence which is of course a must, CRM goes a long way in bonding & branding loyalty & good ROI.
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Trends: "Customer Relationship Management - An Emerging Business Need" deleted from your view.
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