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Kunal Jha Head/VP/GM-Business Development, Global Exhibitions & Conference
 
Kunal Jha's Profile
Kunal Jha
Head/VP/GM-Business Development, Global Exhibitions & Conference
Global Exhibitions & Conference
confidential
confidential
New Delhi / NCR, India
Toostep 
Professional summary
Kunal Jha's Experience
Current :

Head/VP/GM-Business Development, Global Exhibitions & Conference
Advertising/PR/MR/Events
India
Previous :

Sales Manager, IVR PRIME URBAN DEVELOPERS Ltd

Worked from 2007 to 2012

Brief summary :

Marketing and Sales- Advertising and promotion, Product launch, Relationship program, Major account management. A flair for corporate and retail sales. WORK EXPERIENCE IVR PRIME URBAN DEVELOPERS Ltd October 2007 - Till date Sales Manager (Operations) IVR Prime has the backing of IVRCL Infrastructures and Projects Ltd, a profit making, dividend paying, Rs. 2500 Cr (US $625 million) turnover Company, listed on the Indian Stock Exchanges Since year 1995. IVR Prime is a real estate development company into the development of SEZs, Malls, Commercial complexes, Hotel properties, residential developments, estate management and IT Parks. Job Responsibilities: Managing the sales operations nationally. Managing the Sales of residential properties, Malls, commercial complex and IT Park. Responsible for recruitment of Sales teams, customer care, operations team across India. People Management - Facilitating recruitment, implementing employee motivation and rewards and recognition programs, retention Initiating with the Training, Strategies, Business Plan implementation and Operations. Coordinating with legal and technical teams on project feasibility and implementation. Defining the feasibility of any proposed project along with the Land acquisition team. Taking stock of weekly reporting on customer queries and enquiries about existing and proposed projects from the customer care team. Managing a team comprising of Regional Sales Managers and Customer Care Manager.

Previous :

Cluster Head ICICI Securities Ltd
Hyderabad

Worked from 2006 to 2008

Brief summary :

Build, develop and maintain relationships with customers. Travel around 75% to different locations. Ensure reporting is done on a daily basis highlighting the MTD and QTD performance and discussing with team on the funnel, Monthly review with strategic focus. Significant Projects and Achievements: Significant deals - Microsoft, Infosys, Delloitte, D E Shaw and Co., Wipro, ADP, Andhra Bhawan, TANA and many other associations. November 2006 to December 2008, Cluster Head, ICICI Securities Ltd, Hyderabad and Bangalore Company Profile; ICICI Securities Limited is a leader across the spectrum of investment banking. Leaders in on line share trading. Opened approx 300 branches pan India to cater to all the financial needs of customers, namely - ONE STOP SHOP FOR ALL YOUR FINANCIAL NEEDS . Key Performance Areas: Lead the ONE STOP SHOP FOR ALL YOUR FINANCIAL NEEDS and setup 26 branches in Hyderabad. Market development by identifying needs, designing solutions for the client and increasing the sales of new product lines. Directing attention to market sectors where the company achieves the best return on time and effort invested. Ensured the setup and delivery of branches within the stipulated timeline and open to customers with competent team and facilities. Successfully converted Hyderabad and Bangalore branches into profit making branches generating an average of INR 3 to 4 lakhs bottom line revenue per branch per month. Regularly visited markets across the region to understand market dynamics, consumer behaviour and mode of operations. Generated business from road shows and promotional activities with a focus on customer acquisition and increase in market share. Established ICICI direct as a brand name in Hyderabad and Bangalore Region. Collated information to generate MIS reports on product performance, market presence and brand position vis-à-vis competition in liaison with market research and consulting agencies. Team business review meetings on a weekly and monthly basis followed up by quarterly, half yearly and year-end strategic reviews. Head count of team - 182 ( 26 Branch Managers and 156 Relationship Managers) Talent attraction recruitment from various B schools, various educative and skill enhancement centres. Staffing and incubation of team done over a process of 2 months. Actively involved in hiring, training and motivation of employees for target achievement and compliance with performance parameters. Ensured competence building in team in terms of cross-sell, up-sell for product, refresher, new product launches and certifications. Significant Projects and Achievements; Acquired prestigious accounts as IBM, AMD, HP, Samsung, Biocon, Infosys, Wipro, Oracle and many more...

Previous :

ICICI Securities Ltd
Hyderabad

Worked from 2006 to 2007

Brief summary :

Directions to the team on new customer acquisition and Revenue generation. As part of Business expansion travel to Bangalore, Noida, Chennai, Sriperumbedur, Minjur, Vizag, Pune and Hyderabad on various different proposed projects. ICICI Securities Ltd November 2006 - September 2007 Cluster Head ICICI Securities Limited is a leader across the spectrum of investment banking. Leaders in on line share trading. Opened approx 300 branches pan India to cater to all the financial needs of customers, namely - ONE STOP SHOP FOR ALL YOUR FINANCIAL NEEDS . Job Responsibilities: Setup 26 branches in Hyderabad. Responsible for recruitment of Branch Managers and Relationship Managers best suited for the Profile in Hyderabad and Bangalore. Initiating with the Training, Strategies, Business Plan implementation and Operations Coordinating with Various Principles on smoothening the operations Managing a team comprising of Branch Managers. Directions to the team on new customer acquisition and Revenue generation. Entire Hyderabad set up from Projects to business generation set up within the given Span.

Previous :

Business Manager, Computing Pvt. Ltd
Bangalore

Worked from 2005 to 2006

Brief summary :

As part of Business expansion moved to Bangalore on the similar Project Generated the highest revenue in given task New wave Computing Pvt. Ltd July 2005 - October 2006 Business Manager IT Infrastructure solution providers in Hardware / software / storage, Power conditioning / networking, Security Facility mgt services, Options and Upgrade related solutions. Job Responsibilities: Handling and processing all mid-market accounts in Bangalore, Chennai and Kerala. Managing a team of executives spread across four verticals - STPI/ITES / Education / Manufacturing and others. Focus on customer retention and also winning back our customers which have been acquired by our competition. Total number of accounts handled by team exceeds 150+ in numbers. Coordinating with team members in Lead Generation and conversion by prompt Closure of deals.

Previous :

Manager, Bhima Soft P Ltd.
Bangalore

Worked from 2002 to 2006

Brief summary :

Generated significant volumes of business through Loan melas and promotional activities. Generated significant number of new acquisitions of ICICI direct accounts. Training undertaken: Certified in Train the Trainer , programme at ICICI Learning Centre, Khandala. December 2002 - May 2006 with Bhima Soft (P) Ltd., Bangalore as Manager (Operations). Company Profile; Bhima Soft was formed to serve the internal needs of the Bhima Group. Bhima Soft offers a wide array of solutions to bring a revolution in the world of Digital resources by integrating and delivering the best of the breed customised solutions for the Jewellery industry. Key Performance Areas: Initiated the development and marketing of Jewellery Management Software and HR payroll software. Marketing and Enhancement of Jewellery Management software for a niche Industry vertical. Devised the ASP model for Jewellery Store Management Application, which enabled the tracking of transaction analysis, inventory management, branch accounting, and centralized control on operations. Various modules were designed taking into consideration the accounting and taxation structures of respective states. In addition the software enabled in bar-coding all inventory at respective branches and ensuring in stock taking of the high value goods. HR payroll software developed for the Bhima group of companies to address their various locations and to be able to centralize the HR process. Enabled travelling employees to submit their claims and other respective functions from anywhere in the world. Marketed the payroll software and services to various companies in Bangalore and parts of Kerala and achieved sales to the tune of INR 1.2 crores. Achieved the sales of Jewellery Store Management Application across prominent jewellery stores across Kerala and Bangalore, generating revenue of INR 5 crores. Setup and ran the Contact Centre Operations were started with a focus on run rate business focusing on the financial vertical - Credit Cards. Ensured that the SLAS were met. Responsible for procuring projects to achieve targets on sales, contribution and collections. Significant Projects and Achievements; Brought in projects for the contact centre. Instrumental in the jewellery management software concept and implementation. July 1999 - September 2006 with Bhima Jewellers, Bangalore as General Manager (Operations) Company Profile; The Bhima Group established in 1925 having ten retail outlets spanning Kerala, Karnataka and Tamil Nadu, is a leading Jewellery retailer. Key Performance Areas: Reached new markets in different locations across Kerala, Tamil Nadu and Karnataka to set-up 5 new branches Created schematic customer engagements to celebrate festivals and events to enhance footfalls. Also, held jewellery shows in various 5 star hotels focused on HNI clientele, Dealt with all the vendors and suppliers. Actively endorsing changing trends in jewellery and catering to needs of various customers by ensuring that they are accessible to various designs and patterns at all the stores. Generated Revenue across branches to the tune of INR 400 crores. Developed marketing plans and strategies within the assigned marketing budget to design and implement marketing collaterals, schemes, promotions and other in-shop activities across all retail counters. Handled appropriate media selection for promoting new product launch campaigns. Responsible for institutional business for mutual long term strategic alliances. Managed 12 branches across Kerala, Tamil Nadu and Karnataka.

Previous :

Manager, Bhima Soft Private Limited
Bangalore

Worked from 2002 to 2005

Brief summary :

Recruitment of sales/marketing executives best suited for my as well as for other sales and brand teams. Training team members towards basic and latest product offerings in our portfolio. Ensuring complete sales training, which includes end-to-end transactional handling procedures. Training them on various sales tactics, market behavior, relationship management, CRM, vendor mgt, negotiation skills, dealing with principles, explaining entire organizational structure, presentation skills, vendor management, etc Bhima Soft Private Limited, Bangalore (India) December 2002 - May 2005 Manager (Operations) Bhima Soft was formed to serve the internal needs of the Bhima Group. Bhima Soft offers a wide array of solutions to bring a revolution in the world of Digital resources by integrating and delivering the best of the breed solutions of Jewellary Software and customization. Job Responsibilities: Managed the operations of the call center, which included taking reporting from operations team call handling, call center executives and sales Team. Business development of the International Call Center business of Bhima Soft for US clients in the Financial Vertical with a primary focus on the Credit Card segment. Handling the operations of the software division, which has been in the activities as mentioned above and is now primarily focusing on HR Payroll Software and Services. Marketing of the payroll software and services to various companies in India. Handling a team of Marketing people and also the technical department. Ensuring that the service levels are met. Bhima Jewellers, Bangalore July 1999 - June 2005 General Manager (Operations) The Bhima Group was founded in the year 1925 Leaders in retail Gold and Diamond Jewellary. The first of its kind in Kerala. Bhima Jewellers, Bangalore, was established in the year 1999 and are the Leaders in retail of Gold and Diamond Jewellery. The Bhima group has ten retail outlets spanning Kerala, Karnataka and Tamil Nadu. Job Responsibilities: Initial set up from Construction to interiors of the retail outlets of the group. Evolved the concept of reaching out to as part of the concept opened more retail outlets to cater to all esteemed customers. Day to day running of the retail operations. Dealing with all the vendors and suppliers. Actively endorsing changing trends in jewellery and catering to needs of various customers by ensuring that they are accessable to various designs and patterns at all the stores. Taking care of customer service and grievances. Dealing with various banks in regards to merchant relationship, working capital loans and promotions. Devising Advertising and promotional campaigns and activities for all the stores. Taking care of the window display and in house display on a day-to-day basis. Devised Gold Savings Scheme, which has been running successfully for the last four years.

Previous :

Asst Manager, TAJ GROUP OF HOTELS Bangalore India
Mumbai

Worked from 1997 to 1999

Brief summary :

Enabled the computerization of all branches and linking of all branches to be linked and have the accounts, sales and inventory process unified. Performed multiple roles with varied responsibilities. TAJ GROUP OF HOTELS, Bangalore, (India) June 1997 - June 1999 Asst Manager (Corporate Sales and Marketing) The Taj Group of hotels is headquartered in Mumbai and has a number of Hotels in India and overseas. Job Responsibilities: Included effective selling activities which included making sales calls, telemarketing, and meeting agreed upon quotas, budgeting, formulating marketing plans, yield management, handling customer requests and other Minimum Operating Standards for the three Taj hotels in Bangalore. Client servicing, relationship marketing and effective area coverage in Bangalore and parts of Karnataka. Working with the Restaurant Managers and also the F and B Managers to promote the different dinning outlets to increase the revenue of the respective outlets.

Previous :

Sales Manager, Prestige Holiday Resorts ,
Mumbai

Worked from 1993 to 1995

Brief summary :

Taking care of all the inbound travel into Bangalore for the accounts handled. Ensuring that all the companies get excellent banqueting facilities at all the properties. Prestige Holiday Resorts, Mumbai, (India) Aug 1993 - Aug 1995 Sales Manager Prestige Holiday Resorts has three time-share resorts in Goa, namely Royal Goan Beach Club I, Royal Goan Beach Club II, Royal Goan Beach Club III which are all world class resorts and are part of Resort Condominiums International (RCI), the world leader in time share resorts. Job Responsibilities: Joined as an Sales Executive, Promoted to Sales Manager during the tenure Effective selling activities, which included making sales calls, telemarketing, Formulating marketing plans. Handling customer requests and relationship marketing. Effective running of the branch and administration. Ensuring meeting of sales targets. Training for sales personnel from induction to refresher training. OTHER SKILLS Certified in Train the Trainer , programme at ICICI Learning Center, Khandala. IRDA Certified

 
 
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