Gaurav Sharma's Profile
Gaurav Sharma | |
Business Analyst | |
 | Reliance  |
Professional summary
Business Analyst with 6 yrs qualitative experience in :-
Business Process Documentation,Designing Solutions,Support,MIS,Testing,Training,Gap Analysis,Mapping
-
Previous Experience:
Business Analyst, Reliance Retail
Business Analyst, Reliance Retail Ltd
Business Analyst, Reliance Retail
Sr. Sales Audit Officer, Damas Jewelry LLC
Business Analyst, Damas Jewelry
Business Analyst, Damas Jewelry
Retail Accounts Manager, Sales Auditor
Accounts Manager, M/s. Sterling Machine Tools ,
M/s. Chattari Glass Industries , Leading Manufacturer
-
Goyal Institute
Goyal Institute
-
6.0 Years
-
Business Analyst on Retail Domain
-
Contribution score:(126 points)
- Contacts: 18 connections, 25 following, 8 followers
Gaurav Sharma's Experience
| Previous : |
Business Analyst, Reliance Retail |
|
| Retail Chain/Logistics | ||
| India, Bangalore | ||
Worked from 2008 to 2008 | ||
Brief summary :
Preparation of Test Reports/Raising critical issues/fixing of database for above.
| ||
| Previous : |
Business Analyst, Reliance Retail Ltd |
|
| Bangalore | ||
Worked from 2008 to 2008 | ||
Brief summary :
Business Analyst, with 6 years experience, with leading Retail companies of India and UAE. Specialize in Customization of Software as per Business Requirement including (Testing of modules/Raising Critical Issues/ Defining User rights / Troubleshooting/Fixing of Database), having worked on ERP (Microsoft Navision ver. 3.7). Developed Online Portal (Giving Write up to IT Team, Testing of Modules, Defining User level rights). Experience in the Retail Operations/MIS/Inventory Management. Experience in Detail: Reliance Retail Ltd, Bangalore 2008-2008 Manager, Commercial Reporting to Sr. Commercial Manager Job Description: Designed and Developed Online Portal based on business requirement named `Reliance Jewelry Tracking System (SCM Project) for Reliance Jewels which includes the following features: Bullion Management. Uploading of samples online by vendor and finalization of the same by Sourcing/Merchandising/Design n development team online. Hall Marking and Diamond Certification by QC team. Statement of Account. Customer Order/Repairs/Return to Vendor. Messaging system. Preparation of Test Reports/Raising critical issues/fixing of database for above. Assigning User level rights and Mapping of Vendors to different QC/Hall Marking/Diamond Certification agencies. Preparation of Story Board for technical team/Users Manual for end users. Online Support to all Vendors/Sales/Back office staff. Preparation of various MIS Reports: Daily Sales/Weekly Sales/Purchase/Brand wise/Category wise/Gross Margin/Inventory Management. Handling independently Back office team/Operational issues/Customer complaints. Troubleshooting and imparting training back office staff to grow bottom line. Coordination with Vendors to ensure deliveries at store done in time. Significant Highlights: By introducing online sampling reducing traveling cost of employees to vendors location by 85%. | ||
| Previous : |
Business Analyst, Reliance Retail |
|
| Retail Chain/Logistics | ||
| India, Bangalore | ||
Worked from 2008 to 2008 | ||
Brief summary :
Preparation of Test Reports/Raising critical issues/fixing of database for above.
| ||
| Previous : |
Sr. Sales Audit Officer, Damas Jewelry LLC |
|
| India. | ||
Worked from 2006 to 2008 | ||
Brief summary :
Interacting with Business Heads/End Users and document business process. Vendors can monitor sales of their product on portal across all 16 stores in India. Damas Jewelry LLC, Dubai Sr. Sales Audit Officer 2006-2008 | ||
| Previous : |
Business Analyst, Damas Jewelry |
|
| Retail Chain/Logistics | ||
| United Arab Emirates, Dubai | ||
Worked from 2005 to 2008 | ||
|
Brief summary :
Part of the Planning and Implementation team of ERP Navision.Coordination with Technical / Finance Team which includes:- Understanding the Business requirement and customizing ERP based on business needs.Development of system generated reports as per management’s expectation.
Giving online
support to 170+ retail outlets within UAE.ERP Coordinator
for other regions ( Helping IT team in report writing/setting of logic
| ||
| Previous : |
Business Analyst, Damas Jewelry |
|
| Retail Chain/Logistics | ||
| United Arab Emirates, Dubai | ||
Worked from 2005 to 2008 | ||
|
Brief summary :
Part of the Planning and Implementation team of ERP Navision.Coordination with Technical / Finance Team which includes:- Understanding the Business requirement and customizing ERP based on business needs.Development of system generated reports as per management’s expectation.
Giving online
support to 170+ retail outlets within UAE.ERP Coordinator
for other regions ( Helping IT team in report writing/setting of logic
| ||
| Previous : |
Retail Accounts Manager, Sales Auditor |
|
Worked from 2005 to 2006 | ||
Brief summary :
Sales Auditor 2005-2006 Reporting to Retail Accounts Manager. Job Description: As a Sr. Officer handled the following responsibilities: Part of the Planning and Implementation team of ERP Navision. Coordination with Technical / Finance Team which includes: Understanding the Business requirement and customizing ERP based on business needs. Development of system generated reports as per managements expectation. Identification and fixing of bugs with IT Team on Navision and Pos. Understanding Users requirement and allocating different level of rights on system. Providing online support Online support to 170+ retail outlets within UAE. Monitoring replication of data from Stores to H.O and vice-versa. ERP Coordinator for other regions (Oman, Bahrain and Kuwait) Helpdesk Support (Functional Issues). Ensuring issues are recorded in helpdesk. Prioritizing issues, assigning and resolving the same. Controlling of store expenses. Handling a team of 14 back office staff and imparting training to them. Leading Stock taking team for stock takes at retail outlets. Significant Highlights: Analyzed and Developed logic for creation of barcodes for Gold/Diamond/Pearl/Watches and for Promotions/Loyalty Program. Developed system generated reports as per management expectation. Introducing `Correction form to fix the database at H.O and Store Pos thereby Correcting 35% of mistakes online and by putting some checks in place reducing overall number of mistakes committed at Pos. Successfully resolved 600 mistakes in a month committed at Pos. | ||
| Previous : |
Accounts Manager, M/s. Sterling Machine Tools , |
|
| Agra | ||
Worked from 2003 to 2004 | ||
Brief summary :
Online support to 170 retail outlets in UAE. Analyzing monthly stores performance. M/s. Sterling Machine Tools, Agra 2003-2004 Accounts Officer Reporting to Accounts Manager | ||
| Previous : |
M/s. Chattari Glass Industries , Leading Manufacturer |
|
| Firozabad | ||
Worked from 2002 to 2002 | ||
Brief summary :
Assigned with project to do market study on Diesel Engine and Generators in china on specified criteria and communicate with them as per our business requirement. Update the management on progress and do the necessary arrangement of meeting with suppliers. Documentation: Export Performa Invoice, Packing/Wt. List and other documents. Freelancer 2002-2002 Developed websites using HTML/DHTML for below said clients: M/s. Chattari Glass Industries, Firozabad (Leading Manufacturer of Glassware) M/s. U.P Industrial Agency, Mumbai (Trader and Exporter of Electrical Fittings) M/s. Avon Beads, Agra (Trader of handmade beads) Uploading of websites on server using FTP and updating same from time to time. Other Experience 2009 till Date Developing Retail Innovative Projects: Shopping Vegetables using Sms/Web Services. Knowing buying potential of a customer using RFID technology. Measuring footfall of a Retail Store. | ||
Gaurav Sharma's Education
Goyal Institute |
||
| MBA/PGDM | ||
| India | ||
| From 2009 to 2009 | ||
Brief summary :
| ||
Goyal Institute |
||
| MBA/PGDM | ||
| India | ||
| From 2009 to 2009 | ||
Brief summary :
| ||
Sponsored Jobs
Featured Career Adviser
Recruitment firm for Telecom Professionals
- Create a confidential Career Profile and Resume/C.V. online
- Get advice for planning their career and for marketing of experience and skills
- Maximize awareness of and access to the best career opportunities
Gaurav's communities
|
|
|
35952 members, 590 jobs, 1219 articles, 574 questions, 1505 debates, 422 idea contests.
|
|
|
|
7792 members, 71 jobs, 705 articles, 199 questions, 1594 debates, 379 idea contests.
|
|
|
|
13790 members, 310 jobs, 764 articles, 308 questions, 961 debates, 382 idea contests.
|
Gaurav's
contributions
Understanding Customer's need holds supreme importance, for that one needs to monitor what class of footfall is there in the store,understand the buying potential of a customer.In depth study of MIS helps to keep the right product in the store which... |
Yes definitely there are positive signs that things are getting back to normal,but Retailers need to be carefully and have to be very calculative in terms of pricing and deals as still customer is doubled minded while spending.Things of basic... |
Completely agree with what Siddharth has mentioned.This gave me an idea too.Let System map the delivery address of the customer with companies nearest warehouse/store who has to take this call and ensure the delivery is done in time. Once delivery is... |
Enhance the experience is it's own importance because if the 'look n feel' is not good customer will hesitate and will not go ahead n buy.There should be features like 360 degree moment of each product and user should be allowed to select different... |
100% correct.Something more is required like 'Scatch n Win' on spot will be a good idea to increase footfall. |
Related Topics
As retail industry is going to be something really big in the coming days...
2 trends
, 1 debates
, 2 idea contests
, 3 question
2 insight
, 10 debates
, 7 idea contests
Today the supply chain is more complex and more global than ever....
1 trends
, 3 insight
, 3 debates
, 2 question
Viewers also viewed
|
(1,425 Points)
|
|
(288 Points)
|
