Create knowledge
[?]
|
(rate this)
|
Observing a current client's ways in managing change in their transformation initiative, I thought it worthwhile to give my views on the challenges and effective methods of change management. Change management can arguably be considered as the most important aspect of any shared services, outsourcing or transformation initiative. There are numerous examples of where weak change management practices have had long lasting negative impacts on organisations and their relationships with service providers. A few of these challenges are- Challenges faced in phases prior to transition: insufficient engagement with stakeholders leading to a lack of buy-in insufficient skills to support the project l...
 |
Ramdas Pawar
| Commented
| 3 years ago
|
|
A nice article Mark but I would also want to ask the same question which is asked by Mr.Umesh.....Hope to see a response from you asap.
|
|
|
|
Umesh Jain
| Commented
| 3 years ago
|
|
Nice article on change management in outsourcing Mark, but in certain industries and disciplines where they have a high concentration of staff who need a strong reliability or dependability personality profile, like for example, health services...
|
|
Insight: "Change Management in Outsourcing" deleted from your view.
|
(rate this)
|
Benchmarking the finance function of an organisation is a vital step prior to any large scale outsourcing, shared service centre or tranformation programme. In this brief article I would like to share my thoughts on why such an initiative should be considered, what must be done to execute it and finally what are some of the key areas to watch out for. Prior to proceeding to perform data collection, there must be a clear value proposition as to why such an activity should be undertaken. In any shared services or outsourcing or transformation initiative, these value propositions have to be captured clearly so as to provide direction to the benchmarking effort. When performing a benchmarking e...
Insight: "10 Steps to Benchmarking a Finance Function" deleted from your view.
|
(rate this)
|
This is the third webinar in the Near-Shoring Advantage series brought to you jointly by Politec and Everest Research Institute. Continuing our presentation series on Brazil as an emerging IT outsourcing destination, this webinar installment will analyze Brazil as a source of domain knowledge in several key industry verticals, including: Financial Services Energy (i.e., Oil and Gas) Manufacturing (including discrete and process) When - Tuesday, April 28, 2009 2:00 pm Eastern Daylight Time (GMT -04:00, New York) Register - https://politec.webex.com/mw0305l/mywebex/default.do?nomenu=true siteurl=politec service=6 main_url=https%3A%2F%2Fpolitec.webex.com%2Fec0600l%2Feventcenter%2Fevent%2Fevent...
Trends: "Free Event Alert! - Near-Shoring Advantage – Industry-Specific Benefits of Near-Shoring" deleted from your view.
|
(rate this)
|
Alsbridge Europe has recently launched a four volume guide to Shared Services andBPO. The Practitioners Guide is designed to reflect a sharedunderstanding of good practice at various stages in the Shared Servicesand BPO lifecycle. Each volume provides guidance on the following keyareas: Volume1 Developing a business case Volume2 Organizational design Volume3 Change management Volume4 SLAs andservice levels, charging and benchmarking
Trends: "The Practitioner’s Guide to Shared Services" deleted from your view.
|
(rate this)
|
With a huge interest being generated in finance function outsourcing or offshoring it would be informative if there is content on what a high performing finance function is and the various methods through which an organisation can move to making its finance functions world class. Through a series of posts, I will cover various aspects of a High Performance Finance Function. It will provide some insight into what a high performing finance function is and how does an organisation move towards creating a high performing finance function. The articles are split into key questions which will be answered, these questions are: What is a finance function? Â What are the areas where a finance functi...
 |
Venkatesh Rao
| Commented
| 3 years ago
|
|
Hey nice article on the High performance Finance function and its impact on the organization...thanks for the post Mr.Mark
|
|
Insight: "A High Performing Finance Function - P1" deleted from your view.
|
(rate this)
|
|
Yes
|
7
|
VS |
1
|
No
|
 |
Sunil Ahuja
| Argues in support of
"Yes"
| 3 years ago
|
|
I think there is no question about delivering value and performance from the companies that you have mentioned,, the companies that you are talking about are the top performers in their field and they are providing some excellent services than...
|
|
 |
Shankar
| Argues in support of
"Yes"
| 1 year ago
|
|
India Companies are providing quality and client satisfied result
|
|
Debate: "Indian pure play BPO providers - cheaper but are they better" deleted from your view.
|
(rate this)
|
Engagements have kept me away but with clients holding back on capital spends, its seems I have some time on my hand. I will be posting some interersting content that I have gathered through the few months that I hope folks will find useful.
 |
Somanath Tripathy
| Commented
| 3 years ago
|
|
welcome back Mark, nice to see you again, will be looking forward to your posts......
|
|
Insight: "Its been a while" deleted from your view.
|
(rate this)
|
Transition costs come in many forms and are often 'tweaked' or 'bent' to meet deal criteria. If you do not understand them, then request clarity from the provider during the negotiation stage of the deal as to what they are. Request itemization and do not accept a single line item in the price model if uncertainty exists -as a rule of thumb. Some of the more common transition costs you will pay for come from providers who conduct series of on-site workshops by sending delegates to the client who specialize in the functional area or sending their experts from the appropriate technology tower who will validate in-scope services, assign project teams, develop communication plans, document the ...
Trends: "Exactly what are the Transition Costs " deleted from your view.
|
(rate this)
|
Debate: "Pure play Indian BPO's - they are cheaper but are they better?" deleted from your view.
|
(rate this)
|
The word outsourcing has taken on may connotations over the many years since it has come about but in essence it means the offloading of work to a service provider. The agreement (contract) between the company may be for periods between 2 to 10 years through which the company will pay the service provider a fee over the period of the engagement. Though no certain figures exist but ballpark figure indications are that 65 to 75 percent of global companies are in some form of outsourcing. Typically outsourcing involves the company moving its non core activities to a service provider. By non core activities it means those that do not directly have a top line impact on the companies balance shee...
Insight: "What is outsourcing?" deleted from your view.
Follow me on
