Mohona Dutta's Profile
Mohona Dutta | |
HR Administrator, HSBC | |
 | HSBC   |
Professional summary
HR Administrator with an exp of 4.6 years in the ITES/BPO industry.
-
Previous Experience:
HR Executive/HR Administrator, HSBC
HR, Generalist , HSBC Global Service Centre ,
HR Executive/HR Administrator, HSBC
HR, Generalist , HSBC Global Service Centre ,
HR Executive/HR Administrator, HSBC
-
Tezpur Central University
Tezpur Central University
Tezpur Central University
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4.6 Years
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HR Administrator, HR Recruitment and Administration, Employee Relations, Performance management
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Contribution score:(128 points)
- Contacts: 17 connections, 20 following, 15 followers
Mohona Dutta's Experience
| Previous : |
HR Executive/HR Administrator, HSBC |
|
| ITES / BPO / Customer Service | ||
| India, Hyderabad | ||
Worked from 2005 to 2010 | ||
|
Brief summary :
Have 4.6 years of experience in HR Administration/Operations with an
extensive knowledge in the fields of recruitment and selection, training
and development, employee relations, payroll and compensation,
performance management etc as an HR Administrator. | ||
| Previous : |
HR, Generalist , HSBC Global Service Centre , |
|
| Hyderabad | ||
Worked from 2005 to 2010 | ||
Brief summary :
September 2005 to March 2010: HR Generalist, HSBC Global Service Centre, Hyderabad October 2010 to September 2011: Sub-editor, The Sentinel, Assam Professional Experience: HR Generalist, HSBC-GSC, HR Operations, Hyderabad, September 2005 to March 2010 Job Description: Deal with the every aspect of change in the employment status of an individual, amend the systems as required and send the relevant paperwork. Advising and guiding the employees regarding the core HR policies and procedures related to selection and recruitment, performance management, payroll and compensation, employee relations, occupational health, terminations. The role also required maintaining continuous contact with the Employee Relations Team and the Policy Team in the UK and managing a data for the policies recorded on a weekly, monthly and quarterly basis and develop policies, procedures as and when required. Key Responsibilities: Addressed queries; both internal as well as external through PeopleSoft and emails, interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts. State and assist the hiring managers, line managers on VURV application and other new hire queries, issue offer letters and acquaint the new hires regarding the code of conduct of the company. Responsible for managing operations, training new recruits and spearheading team for excelling business targets and service delivery metrics. Handle queries; both internal as well as external through PeopleSoft and emails and driving the need for an e-enabled system. Update the relevant systems with the necessary changes in the employment cycle pertaining to change in role, salary, location, targets and issue contracts as needed. To lead human resources practices and objectives that aim at an employee-oriented, high performance HYPERLINK http://humanresources.about.com/od/organizationalculture/g/what-is-culture.htm culture which emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. To recognize and contain Business risk. To ensure that all regulatory data and confidentiality issues identified in the course of business or which are relevant to HSBCs jurisdiction are appropriately reported. Additional Responsibilities: Handled my team efficiently in the absence of my Team Leader/Assistant Manager Operations as a team coordinator. As an accredited Quality Coach was responsible for grading, monitoring calls for the teams in the department and reporting it to the Senior Management. As an accredited auditor for the team, was responsible for auditing the responses and identify the root cause for errors and providing a refreshers course when required. Generating the MI (Managerial Information) for the team and updating the weekly/monthly dashboard for the team. Responsible for keeping a tab of the Service Level Agreement of the targets achieved everyday and delegating work to the team. Additional Projects: Was the Lead in Handling the PeopleSoft 8.9 version implementation project. Framed the procedures using the new navigation path for PeopleSoft 8.9. Also attended a Workshop: HRMS 8.01 to 8.09 Delta ED 1 organized by Oracle University in April 2007 in this regard. Was involved with a project to upgrade the policies and procedures for Regulated Salesforce Administration in 2007. Was involved with a project for HR Frontline Enquiries Tranche Two to identify the loopholes and amend the policies and procedures accordingly for better customer satisfaction in 2009. Was a lead member in the Corporate Social Responsibility committee and participated in various fund raising events by HSBC. Achievements: Migrated HR Frontline Enquiries Tranche Two from UK to India in 2008 onsite. Received various awards and accolades based on the quality and production of the performance throughout the tenure on key performance parameters. Sub-editor, The Sentinel, Assam, October 2010 to September 2011 Job Description: Write feature articles and take interviews of various personalities primarily for the Sunday magazine, Mélange. Edit, review and make final changes to the various articles, press release, news reports on a day to day basis to be published in the newspaper and the magazine. Compose articles based on any news report obtained of a regional, national or international significance. Key responsibilities: Mainly responsible for the Sunday magazine, Mélange; take interviews of various personalities, write feature articles, edit, review different articles sent for consideration. Regularly liaising with the various columnists and writers for their articles required for the magazine. Edit, manage various types of writing materials and brought out ideas that help to improve writing and presentation styles and design pages to ensure that the layout is as per branding guidelines Involved in every aspect of the publishing process right from content development to editing to final presentation. Additional responsibilities: Coordinate with reporters to ensure that the team meets the deadline and receives quality content. Be a point of contact for the team of writers and third party partners to resolve problems and ensured progress of the copy is on schedule. Achievements: Responsible for introducing a whole new section on fashion and style called Style-Q in the magazine, Mélange to encourage upcoming fashion designers, stylists, models. Responsible for changing the layout of the cover page of the magazine to make it more reader friendly. Key strengths: Strong organizational skills and an ability to identify and analyze key problem area and capable of ensuring quick resolution by adopting a pragmatic approach. Adapting to a challenging work environment with a high energy level. Independent and work with minimal supervision and contribute to a team and driven to surpass goals. Recognize the importance of deadlines and accentuate my skills as per requirement. | ||
| Previous : |
HR Executive/HR Administrator, HSBC |
|
| ITES / BPO / Customer Service | ||
Worked from 2005 to 2010 | ||
|
Brief summary :
Have 4.6 years of experience in HR Administration/Operations with an
extensive knowledge in the fields of recruitment and selection, training
and development, employee relations, payroll and compensation,
performance management etc as an HR Administrator. | ||
| Previous : |
HR, Generalist , HSBC Global Service Centre , |
|
| Hyderabad | ||
Worked from 2005 to 2010 | ||
Brief summary :
September 2005 to March 2010: HR Generalist, HSBC Global Service Centre, Hyderabad October 2010 to September 2011: Sub-editor, The Sentinel, Assam Professional Experience: HR Generalist, HSBC-GSC, HR Operations, Hyderabad, September 2005 to March 2010 Job Description: Deal with the every aspect of change in the employment status of an individual, amend the systems as required and send the relevant paperwork. Advising and guiding the employees regarding the core HR policies and procedures related to selection and recruitment, performance management, payroll and compensation, employee relations, occupational health, terminations. The role also required maintaining continuous contact with the Employee Relations Team and the Policy Team in the UK and managing a data for the policies recorded on a weekly, monthly and quarterly basis and develop policies, procedures as and when required. Key Responsibilities: Addressed queries; both internal as well as external through PeopleSoft and emails, interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts. State and assist the hiring managers, line managers on VURV application and other new hire queries, issue offer letters and acquaint the new hires regarding the code of conduct of the company. Responsible for managing operations, training new recruits and spearheading team for excelling business targets and service delivery metrics. Handle queries; both internal as well as external through PeopleSoft and emails and driving the need for an e-enabled system. Update the relevant systems with the necessary changes in the employment cycle pertaining to change in role, salary, location, targets and issue contracts as needed. To lead human resources practices and objectives that aim at an employee-oriented, high performance HYPERLINK http://humanresources.about.com/od/organizationalculture/g/what-is-culture.htm culture which emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. To recognize and contain Business risk. To ensure that all regulatory data and confidentiality issues identified in the course of business or which are relevant to HSBCs jurisdiction are appropriately reported. Additional Responsibilities: Handled my team efficiently in the absence of my Team Leader/Assistant Manager Operations as a team coordinator. As an accredited Quality Coach was responsible for grading, monitoring calls for the teams in the department and reporting it to the Senior Management. As an accredited auditor for the team, was responsible for auditing the responses and identify the root cause for errors and providing a refreshers course when required. Generating the MI (Managerial Information) for the team and updating the weekly/monthly dashboard for the team. Responsible for keeping a tab of the Service Level Agreement of the targets achieved everyday and delegating work to the team. Additional Projects: Was the Lead in Handling the PeopleSoft 8.9 version implementation project. Framed the procedures using the new navigation path for PeopleSoft 8.9. Also attended a Workshop: HRMS 8.01 to 8.09 Delta ED 1 organized by Oracle University in April 2007 in this regard. Was involved with a project to upgrade the policies and procedures for Regulated Salesforce Administration in 2007. Was involved with a project for HR Frontline Enquiries Tranche Two to identify the loopholes and amend the policies and procedures accordingly for better customer satisfaction in 2009. Was a lead member in the Corporate Social Responsibility committee and participated in various fund raising events by HSBC. Achievements: Migrated HR Frontline Enquiries Tranche Two from UK to India in 2008 onsite. Received various awards and accolades based on the quality and production of the performance throughout the tenure on key performance parameters. Sub-editor, The Sentinel, Assam, October 2010 to September 2011 Job Description: Write feature articles and take interviews of various personalities primarily for the Sunday magazine, Mélange. Edit, review and make final changes to the various articles, press release, news reports on a day to day basis to be published in the newspaper and the magazine. Compose articles based on any news report obtained of a regional, national or international significance. Key responsibilities: Mainly responsible for the Sunday magazine, Mélange; take interviews of various personalities, write feature articles, edit, review different articles sent for consideration. Regularly liaising with the various columnists and writers for their articles required for the magazine. Edit, manage various types of writing materials and brought out ideas that help to improve writing and presentation styles and design pages to ensure that the layout is as per branding guidelines Involved in every aspect of the publishing process right from content development to editing to final presentation. Additional responsibilities: Coordinate with reporters to ensure that the team meets the deadline and receives quality content. Be a point of contact for the team of writers and third party partners to resolve problems and ensured progress of the copy is on schedule. Achievements: Responsible for introducing a whole new section on fashion and style called Style-Q in the magazine, Mélange to encourage upcoming fashion designers, stylists, models. Responsible for changing the layout of the cover page of the magazine to make it more reader friendly. Key strengths: Strong organizational skills and an ability to identify and analyze key problem area and capable of ensuring quick resolution by adopting a pragmatic approach. Adapting to a challenging work environment with a high energy level. Independent and work with minimal supervision and contribute to a team and driven to surpass goals. Recognize the importance of deadlines and accentuate my skills as per requirement. | ||
| Previous : |
HR Executive/HR Administrator, HSBC |
|
| ITES / BPO / Customer Service | ||
Worked from 2005 to 2010 | ||
|
Brief summary :
Have 4.6 years of experience in HR Administration/Operations with an
extensive knowledge in the fields of recruitment and selection, training
and development, employee relations, payroll and compensation,
performance management etc as an HR Administrator. | ||
Mohona Dutta's Education
Tezpur Central University |
|
| M.A | |
| India | |
| From 2003 to 2005 | |
|
Brief summary :
Masters in English Literature | |
Tezpur Central University |
|
| M.A | |
| India | |
| From 2003 to 2005 | |
|
Brief summary :
Masters in English Literature | |
Tezpur Central University |
|
| M.A | |
| India | |
| From 2003 to 2005 | |
|
Brief summary :
Masters in English Literature | |
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Mohona's communities
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20187 members, 998 jobs, 1353 articles, 657 questions, 1356 debates, 633 idea contests.
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7792 members, 71 jobs, 705 articles, 199 questions, 1594 debates, 379 idea contests.
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298 members, 41 jobs, 44 articles, 15 questions, 15 debates, 10 idea contests.
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Mohona's
contributions
no its not good always. I have seen many deserving caandidates just go by and in their place really sad candidates been taken on board only because he was refered. Refererals do not guarantee an excellent employee ever. |
Give your best shot. If your boss is jealous that means you are doing an excellent job. So carry on doing doing the same job with excellence. |
Am sure if an employee spends so many years in a company, he is likely to become an assest in terms of knowledge, skills and experience. |
Embrace feedback not as an attack but a way to improve yourself. |
Yes there should be death penalty for such a heinious crime. If such a law is passed i believe such sick people will be even scared to think about rape forget doing it. |
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