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Mr. Sanjay Kumar Dash Manager IT Services, ITCAN Pte. Limited
 
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One can often see two ways of managing major accounts that are certain to fail. The first is management by chance. There is no control. There is no plan. No one can explain why we are winning the business or forecast how long our success will last. We do not learn from our mistakes or from our successes. This is at one extreme. At the other extreme is management by formula. Here everything is documented, controlled and decided. I have seen one account planning process which demands that for every account the team must hold a one day orientation meeting, then gather information for twenty-one working days and then hold a two day planning session. The timescale cannot be changed. The people w...
Mr. Sanjay Kumar Dash  |  Commented  |  2 years ago
My comments here are as follows 1- THIS IS SERIOUS BUSINESS: The objectives here are different from that of an artist. As far as I understand, Account management is an acquired talent of project / program management, customer relationship...
Ajay Ziz  |  Commented  |  2 years ago
mohit thanks for referring :::: wonderful ::: discipline ::: practice ::: self control:::
 
 
Insight: "Major Account Management Is An Art Not A Formula" deleted from your view.
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1 A great start !!!
2 A one unit database like SSN (Social Security Number) in US
Miki Singh  |  Supported idea  "A great start !!! "  |  2 years ago
UID is a great initiative by the GOI. Sure awareness about it is very critical am sure with a very capable person at it's helm it will be in his agenda of things. Also this will help us eradicate multiple identity documents that we need to carry,...
Mr. Sanjay Kumar Dash  |  Supported idea  |  2 years ago
Definitely not an easy task dude.  I was involved in a similar attempt for another nation. I know what it takes. For sure life will get little more easier. End of it will no longer need to carry DL, VID etc. etc. Just imagine you will be recognised by...
Nilesh Jain  |  Supported idea  "A great start !!! "  |  2 years ago
A rare gesture of congress/Indian government, and importantly Mr Nilekani will be given a free hand to select a talent from open market not from bureaucrats, which indicates great chances of success. Hope people here remember that income tax...
 
 
Ideate: "Let us help Nandan Nilekani: What is your take on national ID card?" deleted from your view.
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YES, how far are we now..? 
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14
 NO, why..?
Venkatesh Babu Thevendira Subramanian  |  Argues in support of  "NO, why..?"  |  2 years ago
Still in india, lots of Govt. departments needs to computerized and lots of data flow has to carry out between govt departments ranging from taluk to PMO. So, till all this happen IT will grow after that it can saturate  
Sagar Sisodia  |  Argues in support of  "YES, how far are we now..?"  |  2 years ago
I cannot comment about SATURATION but complication is definitely the problem. Every time product co. lunch new software or platform saying this will make things more simple easy to work on. But most of the time we end-up with same (new problems...
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Debate: "Software Industry Products / Services / Technology - Future Path" deleted from your view.
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Product Awareness 
15
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6
 Product Sales
Ravi Kumar Choudhary  |  Argues in support of  "Product Awareness"  |  1 year ago
Create positive awareness about your product sales would follow automatically
Mr. Sanjay Kumar Dash  |  Argues in support of  |  2 years ago
This as I feel is again a chicken and egg agrument. However as far as business is concernd product/service awareness is marketing teams resposbility and product/service sales is the sales team responsibilty.You must take a judgemental decision based...
Charles M Ravi Kiran  |  Argues in support of  "Product Awareness"  |  2 years ago
Yes Karthick, Awareness is the key and there is always a but... Marketing is a simple but power term Even before marketing there should be a proper scrutiny abt our product and its competency, then a proper market research, map the TA and then...
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What is the biggest mistake sales people make when cold calling? How do you correct this mistake ... What's the solution?
Jayaram VS  |  Answered  |  2 years ago
Not knowing the customer : Sales person should have basic knowledge about the customer and his business.KYC No script : Most of the sales people will not design or script their sales talk. When they are narrating about the company or benefits of...
Mr. Sanjay Kumar Dash  |  Answered  |  2 years ago
Some loud learnings from my own mistakes in the past: 1- Dont melody you routine sales pitch - Do enough home work on the account / Sales prospect - sell something that they want. 2- Do not sell on the first call - just get introduced and exchange...
MIR SHUJATH HUSSAIN  |  Answered  |  2 years ago
No getting prepared in first place to talk with a stranger. Getting excited on positive reply and demotivated on negative. Should confirm first is the right person that we are talking with and whether he qualifies for product or discussion we are...
 
 
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1 Create effective team, establish effective communications and be a leader
2 Planning control cycles
Sourav Bagchi  |  Added idea  "Flexibilty, Team Work, Communication, Timeliness and clear understanding of the Ultimate Goal"  |  2 years ago
Its all about delivering a Tangible End product as required in proper time (avoiding freebies) with a team that communicates properly among itself and external stakeholders
Mr. Sanjay Kumar Dash  |  Added idea  |  3 years ago
A IT project is ultimately considered successful if it is delivered performs at least to the clients expectations if not more.   - Excellent Planning for optimal time resources utilization.   - Enough risk management even from consultation/study phase...
Richu  |  Supported idea  "Create effective team, establish effective communications and be a leader"  |  3 years ago
I also support these guys.With a good team and by effectively planning each phases of the Project the project could be completed in a more effetive manner.Various types of testings like System,Unit Testing must also be performed.
 
 
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1 Patience
2 Try to know what is in competition?
hemant nautiyal  |  Added idea  "To be patient and "  |  2 years ago
Well one should never forget  that the last process to seek the order is to go for negotiation and the obvious questions being put forward. As a part of sales one should make good relationship with the customer and try to see that the customer...
Mr. Sanjay Kumar Dash  |  Added idea  |  3 years ago
They say who wins a negotiation SMILES. A good negotiation end of the day according to me should make both the parties SMILE. During a negotiation either party is playing part to do justice to their principle so a good sales person according to me is...
Kushal Das  |  Supported idea  "Patience"  |  3 years ago
If I come across a seller who is impatient , I will hang on for more time till he loses his patient and gives me his best deal no matter how badly I want that product. I know he wants to sell that one to me and finish his job as soon as possible.
 
 
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