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Pradeep Goel Director, Goel Marketing Private Limited
 
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NATTERAJA R. ARIKRISHNAN  |  Argues in support of  "Yes"  |  2 years ago
yes it is right Mr.Himanshu, the word of mouth comes from good experience/preference on a particular brand. It motivates the customers for repeat purchase and that creates loyalty.
Pradeep Goel  |  Argues in support of  "No"  |  2 years ago
Change.People yearn for change.It is very difficult to stay loyal to a brand for a very long time. There would be times,when a person,based on the projections before him,might consider changing his loyal brand.
Himanshu Jha  |  Argues in support of  "Yes"  |  2 years ago
It is only brand experience which will lead to word of mouth publicity for the brand and help in repetitive sales.    
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