 | Management Consultant (Freelance) |
Parag Kumar | |
Management Consultant | |
confidential Ghaziabad, India | |
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Management Consultant in the areas of Quality Management (ISO9001) and Hospitality.
A Hotel Management professional from GIHM, Dehradun, India (1983 - 1986); have served in
some of the leading hotels from 1986 to 1994. Subsequently took
freelance assignments in Hotel Education such as course material
development, visiting faculty, examiner with different institutions and
universities. Took assignments for residential conference management.
Successfully placed appropriate professionals in various hotels across
India. As an effort for continued development, completed Masters degree
in Tourism Management.
Being a systems oriented person obtained education about ISO 9001:2000
Quality Management System and started practicing in 2001. A qualified lead auditor for ISO 9001:2000
certified by Nigel Bauer & Associates, UK, now pursuing independent
consultancy, training and auditing assignments as a Management
Consultant.
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Current Experience:
Consultant, Management Consultant (Freelance)
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24.0 Years
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Management System Consultancy, Training and Audits: - ISO 9000 Quality Management System, (Cert ...
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Contribution score:(110 points)
- Contacts: 16 connections, 17 following, 9 followers
| Current : |
Consultant, Management Consultant (Freelance) |
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| Management & Strategy Consulting | ||
| India, Ghaziabad | ||
Working from 1994 | ||
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10207 members, 379 jobs, 894 articles, 282 questions, 934 debates, 319 idea contests.
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343 members, 2 jobs, 57 articles, 8 questions, 71 debates, 11 idea contests.
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346 members, 54 jobs, 713 articles, 165 questions, 288 debates, 84 idea contests.
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Absolutely correct. One needs to find out what makes the customer satisfied customer needs and requirement may vary. Listening to the customer will help provide better customer experience and also in bringing improvements in product and services. |
It is good to fund the entrepreneur, at the same time, the project needs to be looked into and monitored for success |
Customer Satisfaction, infact, customer delight is the most important factor in making the firm great. Everything else is a means to reach there. It is the customers for whom we work and their satisfaction and delight brings success to an organisation |
While agreeing with Sujatha to some extent, I would like to state that freshers need to do some homework themselves too, such as, - have extensive command on their subject / specialisation. College is the best time to get theoretical knowledge, which... |
I completely agree. For a better QMS and its improvement, you need, - Top Management Committment - Employee involvement (Every one of them) - Regular and Sincere Internal Quality Audits - Serious Management Reviews - Meaningful Data Analysis -... |
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5
(1,911 Points)
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(838 Points)
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