Prashant Nair's Profile
Prashant Nair | |
Training Manager, Future Axiom Telecom Ltd | |
 | Future Axiom Telecom Ltd   |
Professional summary
Training, Content Developement, TTT, Recruitment, HR Activities
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Current Experience:
Training Manager, Future Axiom Telecom Ltd
Previous: HR, Organizational Design And Restructuring Performance Management Systems People Strategy Implementation and Pipeline
Assistant Manager, Future Axiom Telecom Ltd.
Deputy Manager, Reliance Retail Ltd.
Dy Manager HR - Learning and Developement, Reliance Retail Ltd
Manager - Hiring and Training, IZee Manpower Consultancy Pvt Ltd.
Senior Trainer, MphasiS Pvt Ltd.
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7.0 Years
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Training - Delivery, Content developement, Training need analysis, HR
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1
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Contribution score:(1,684 points)
- Contacts: 251 connections, 249 following, 44 followers
Prashant Nair's Experience
| Current : |
Training Manager, Future Axiom Telecom Ltd |
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| Retail Chain/Logistics | ||
| India, Bangalore | ||
Working from 2007 | ||
Brief summary :
FUTURE AXIOM TELECOM LIMITED is a joint venture between Future Group (India) and Axiom Telecom(Dubai)...into telecom retailing, distribution and sevice in India | ||
| Previous : |
HR, Organizational Design And Restructuring Performance Management Systems People Strategy Implementation and Pipeline |
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Worked from 2011 to 2012 | ||
Brief summary :
tical exposure to HR sub-systems covering; Organizational Design and Restructuring, Performance Management Systems, People Strategy Implementation and Pipeline Management Freelancing Dec 11 to till date | ||
| Previous : |
Assistant Manager, Future Axiom Telecom Ltd. |
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Worked from 2007 to 2011 | ||
Brief summary :
Future Axiom Telecom Ltd. Dec 2007 to Dec 2011_________ [A Joint venture Between Future Group and Axiom Telecom (Dubai)] Designation: Assistant Manager - HR (L and D) - South Zone Roles and Responsibilities: Key role in managing employee relations, evaluating and facilitating continuous improvement of the individuals, initiating disciplinary actions and managing behavioral aspects. Spearheaded change-management and OD practices and facilitated their acceptance by the employees across hierarchical levels. Understand talent and capability needs and challenges of the South Zone Operations Engaging with workgroups/individuals to understand their aspirations, assist competency assessment and anchor development plans. This initiative was perceived to be a model of employee advocacy, and improved trust level and loyalty. Responsible for an 11-member team of coaches/ trainers. Monitor and mentor the performance of the coaches across platforms. Cumulate daily reports and align them with the monthly and annual reports. Audit and monitor learning and training effectiveness. Chart individual and team growth plans. Maintain training SLAs of training of new hires within 7 days of their being hired. Maintaining SLAs of 12 days of yearly training per employee. Product knowledge training and presentation. Prepare training Content as per the need of the organisation to enable training delivery. Identifying training needs for different departments and work closely with operations in designing the training modules. Identify Organizational interventions i.e., suite of programs targeted at various constituents by integrating them with Functional Training Plans. Plan the budget for the training vertical; including approvals, venue and logistics. Create content for store level staff for 6 Days Induction Training. Syncing of individual and team; daily, monthly and yearly training calendars. Deliver the content, as per the level of the participants. Prepare planned Training Calendars and cascade them among relevant stakeholders. Define the training framework in terms of processes, overall design, delivery mode, development standards, review guidelines, and quality assurance. Effectively deliver the content in an easy and engaging learning environment. Conduct various Outbound Trainings. Designed and deliver special programs as per Zonal needs. Conduct regular store visits; cover 15 stores per month. Audit store performance and SLAs. Perform Audits to measure the Post training performance - To measure the effectiveness of training various audit sheets and Mystery-shopping mechanisms are created and implemented. Mystery-shopper audit scores maintenance and initiating gap bridging within 15 days. Sales Aids - Prepare both customer friendly and Store member friendly Sales Aids, to be used across the counters. Conduct various retail based training programs for different levels across the South Zone. Conduct Quality Trainings and Regular Coaching of other departments, to actively participate in Organizational Capability development. Coordinate with various Mobile and Service providing brands for Product Training. Design and execute Curriculum for Soft skills, Behavioral skills etc in Communication training modules. Handle notational training in the absence of the National Training Head. Communications and working relationships - Vendor management for Training Delivery, Coaching and training Location. Conduct Leadership programs for the middle-management team. Training Gap analysis - Conduct effective Training Needs Analysis to bridge gaps in the system and process. Appraisal audits monitoring and charting. Conduct store SOP refresher training. | ||
| Previous : |
Deputy Manager, Reliance Retail Ltd. |
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Worked from 2006 to 2007 | ||
Brief summary :
Reliance Retail Ltd. Oct 2006 to Dec 2007 Designation: Deputy Manager - Human Resource (Training) Roles and Responsibilities: Conduct various retail based training programs for different levels across the hierarchy. Conduct Membership Service programs. Function as an experienced and savvy management expert with strong repeated success in service and retail industries with focus on establishing units, training, driving vision and achieving critical strategic goals. Be a valued contributor to key strategic initiatives right from conceptualization to facilitating implementation in real time environments. Being adept in exploring opportunities and implementing business solutions to meet diverse needs. Be a part of the store Launch (Fresh Format) and mentor a store for its launch. Develop modules on Home Category - Hyper Market. Conduct programs like - Situational leadership, Communication, Time management for management staff. Attended Train-The-Trainer programs like: Reliance Fresh (SOP), Situational Leadership, Hyper Market Concept and Implementation. Category Training - Food, Home (Home improvement, Furnishing, Furniture, General Merchandising). | ||
| Previous : |
Dy Manager HR - Learning and Developement, Reliance Retail Ltd |
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| Retail Chain/Logistics | ||
| India, Bangalore | ||
Worked from 2005 to 2007 | ||
Brief summary :
Reliance was my frist retail organization...were i learned what retail is all about | ||
| Previous : |
Manager - Hiring and Training, IZee Manpower Consultancy Pvt Ltd. |
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Worked from 2005 to 2006 | ||
Brief summary :
IZee Manpower Consultancy Pvt Ltd. Nov 2005 to Oct 2006 Recruitment and Training Designation: Manager - Hiring and Training Roles and Responsibilities: Conduct Soft Skills and management trainings for corporate organizations. Develop modules on effective communication, leadership skills, e-mail and telephone etiquette. Conduct Train the Trainer programs for the new trainers. Handle management profiles for various MNCs for different positions. Was incharge if organizing business meetings with clients and inculcating growth into the companys business. Conducting regular developmental training for the in house staff. | ||
| Previous : |
Senior Trainer, MphasiS Pvt Ltd. |
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| India | ||
Worked from 2004 to 2005 | ||
Brief summary :
MphasiS India Pvt Ltd. Jan 2004 to Aug 2005 Process: (Inbound / Non Voice) Designation: Senior Trainer Roles and Responsibilities: Train agents for the processes [US and UK]. Conduct vendor calibration after pre-process training. Coordinate induction on surviving night shifts and quality [Six Sigma and ISO] with HR. Manage MIS data for process training at MphasiS, Mangalore. Work with the Quality team for call-calibration. Certified as Voice and Accent Coach Level 2. Trained for Info-security and paperless organization for Talent Transformation (training). Attended Train the Trainer programs for training skills and accelerated learning. Also dealt with stress management, behavioral skills and voice and accent training. Attended a Trainers Conference. | ||
Prashant Nair's Expertise
Skills & interests :
Training - Delivery, Content developement, Training need analysis, HR
Years of Experience :
7.0 Years
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Prashant's communities
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20186 members, 998 jobs, 1353 articles, 657 questions, 1356 debates, 633 idea contests.
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35952 members, 590 jobs, 1219 articles, 574 questions, 1505 debates, 422 idea contests.
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13790 members, 310 jobs, 764 articles, 308 questions, 961 debates, 382 idea contests.
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Prashant's
contributions
I do agree that unorganized retailers has better understanding about their customers. Unfortunately we organized retailers are restricted with our SOP's and rules and regulations......Moreover unorganized retailers goes out of their way to satisfy... |
I do agree that unorganized retailers has better understanding about their customers. Unfortunately we organized retailers are restricted with our SOP's and rules and regulations......Moreover unorganized retailers goes out of their way to satisfy... |
This Story is about a man who once upon a time was selling Hotdogs by the roadside. He was illiterate, so he never read newspapers. He was hard of hearing, so he never listened to the radio. His eyes were weak, so he never watched television.... |
Excellent obseravtion and concept....... |
I went to a party Mom, I remembered what you said. You told me not to drink, Mom, So I drank soda instead. I really felt proud inside, Mom, The way you said I would. I didn't drink and drive, Mom, Even though the others said I should. ... |
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