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True Indian

 
Asked by : Suryanarayan Murthy, Free lancer
Industry : Public Sector/Government
Functional Area : Performance Management
Activity: Question posted: 05 10 2011 05:19:17 +0000, 19 answers, 519 views, last activity 05 17 2011 12:20:12 +0000
 
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Have you gone to a Government office recently, Collectorate, Land Records Office, Registration Department, Sub Registrar office, Secretariat, Police Station?  

The staff is well paid almost on par with MNCs. Their timings are flexible; they can come at 11 am and leave at 4.30 pm. Lunch time lasts anything between 1 to 3 hours. Almost all the records are computerized. They are provided with computers, printers and some cases mobile phones. In many cases, they are over staffed.

Their jobs are permanent unlike private sector employees. They are supposed to help us and co-operate with us. In fact what they are enjoying is the tax payer’s money. Then why do they treat us like dirt?  Is it so difficult to change the government employees? What can be done to change their attitude ?

 
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Attitude is something that cannot be trained or motivated on.the wave of new generation only should set things right at least for the future generations.

Jahan par danda wahan atitude teekh ho jatha hai ! jahan par paisa hai wahan par attitude, gratitude ho jatha hai.Exceptions are many but the few who have tarnished the name of government employees make all of us stand in shame.

They are not government servants as stated they are government bosses for people who earn much more than their bosses also and their powers are so much  that they know many of their bosses come and go but they remain there for till their retirement.

Hence attitude is bad from the root levels. for example some public sector employees have changed a lot once they have been privatised.

All of us to be blamed for this state of affairs as we all have accepted it as way of living.

regards



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by   Rajendran Mariagnanam Mariagnanam, Founder and managing partner, Braintrain consultancy services LLP  | 05 17 2011 12:20:12 +0000
19 Answers for "Attitude Problem ?"
  Answered by     Srinivas suravajhala, Asst. Manager.  | 05 17 2011 09:23:21 +0000
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Reality is not as colourful as Mr. Suryanarayana Murty described.  Computers are there but the users dont the computerisation of data. They see it as next generation type machine.  They dont fully the utility of a computer.  In Police Department all the Police stations are linked to each other.  However the retrieving information is still being a big problem. Its all about the mindset. Govt. employees are the part of a Govt. machinery to reach the needy people and solve their problems and they are being paid for it.  But, the employees believe they are next to almighty and were sent to earth to help the people.  Secrecy of information is the big problem. The proximity of the information making the Govt. employees powerful. This tendency has to change.  

  Answer modified by     Dr. S.Pruthviraja pande, Visiting Professor, Bangalore/Ravenshaw University  | 05 15 2011 07:01:23 +0000
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good content mr. suryanarayana, i feel it is the whole system is rottened, it is neither upgradation like compueterisation nor the attitude, it is the total mindset of the human resources need to be changed by motivation and providing them trainings like morality, competence, productivity and motivation. thanx for refrl.

  Answer modified by     Joydeep Dasgupta, Business Development, New Horizon  | 05 14 2011 08:02:30 +0000
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Murthy Garu,

Where is the Attitude problem!!!!, “sarkari babu’s are well paid as MNC today”. MNC has an owner a boss.

Does Sarkari Karamchari have a boss? Do they accept a boss?

People like Jihad Gandhigiri, against whom? The Politicians? Who are they? Scam stars, racketeers foreigners, (she is a widow of our ex Indian prime minister).

Gandhi giri was against the British Colonial force, Jihad or crusade is fought against who can be isolated in terms of religion origin country etc. ex Palestine’s fighting the Jews (Israel).

Whose problem is this? It’s your problem, why did you to get there?

  Answered by     NATTERAJA R. ARIKRISHNAN, GM-Projects, Bentec Electricals & Electronics Pvt. Ltd  | 05 13 2011 17:44:23 +0000
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Can anyone make straight a tail of.... ? Similarly their attitude also.. of course there are good and we can  not blame all. The employees in Govt dept should realize their mistakes and should serve the people in dignified way. They are meant for that only.

Thanks for sharing Mr.Virag Shah.

 

  Answered by     manish , My a/c is not showing ..help toostep  | 05 12 2011 16:34:01 +0000
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A good Q

  Answered by     sudhakar , BUSINESS CONSULTANT  | 05 12 2011 15:25:32 +0000
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 One Message On Attitude

After an international beer conference in London , all the   world's top brewery bosses decide to go out for a beer together.

The Chairman of Budweiser says, 'I'd like the most refreshing    beer in the world, 'The King of Beers': give me a Budweiser.'

The bartender takes a bottle from the shelf and opens it for    him.

The Chairman of Guinness says, 'I'd like the only beer in the    world worth really, truly waiting for: give me a Guinness.'

The bartender serves him.

The Chairman of Carlsberg says, ' I would like the world's best    beer, drunk in more countries than any other: give me a Carlsberg.'

He gets it.

Vijay Mallya sits down, looks around and says, 'Just give me a    Coke.'

The bartender looks at him, shrugs, and serves him.

The other brewery bosses laugh loudly and say, 'Hey Vijay, how    come you aren't drinking a Kingfisher?'

'Listen,' says Vijay Mallya, 'If you guys aren't drinking beer,    neither will I...

That's what I call Attitude!!
____

  Answered by     SHRIKANT MANOHAR DANKE, Project Manager, Phadnis Infrastructur Ltd  | 05 12 2011 13:39:20 +0000
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Dear Sir, please give details of such police stations & land records offices where they have flexible timings.

As far as my best of knowledge ,the situation described here is not here @ Pune, & their salary is also less & many of them are working on contract basis in land record & registration office & also in corporation.

The described condition may applicable to one of the remote areas of U.P. or Bihar but not the true picture for Maharashtra.

 

 

  Answered by     JAYANTA KUMAR BORAH, B.Tech/B.E GRADUATE, Annamalai university  | 05 11 2011 15:58:28 +0000
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Thanks for referring JOYDEEP sir....hats off to your comment.....its totally worthless talking about our so called "SARKARI BABUS"....they are their own bosses......

  Answered by     Abhijit Anand Prabhudan, Admin/Facilities Manager, Ca*****  | 05 11 2011 13:33:52 +0000
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I think its related to 'power distance' index as explained by Dutch professor Geert Hofstede. India has very high power distance index. Every culture develops a system of inequality and hierarchy. It is extreme in India. The govt department employees treat common people as such, because they are treated similarly by top officials, rich influential people and politicians. Also many of govt employees background is from lower strata of society, where they receive harsh treatment by others in society, so once they become govt employees i.e. gaining position of authority, they take 'revenge' by treating others badly.

Historically, Indian society for various reasons has been stratified by immovable hierarchy positions like cast. In villages, higher caste people treat lower caste people like dirt.  In govt structure, its like a new caste system based on authority.

Do see http://www.geert-hofstede.com/hofstede_dimensions.php

 
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