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Business Process Management

 
Asked by : Anil Kumar Singh, Senior Consultant, GKC
Industry : Management & Strategy Consulting
Functional Area : Business Processes
Keywords : Social Network BPM
Activity: Question posted: 06 03 2008 02:31:28 +0000, 2 answers, 137 views, last activity 07 06 2010 20:18:08 +0000
 
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designing a people process using people to drive it's design, IS IT THE FUTUTRE?

 
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In the next five years, service-oriented architecture (SOA) will be used by architects and developers to create the next generation of "design-for-people, build-for-change" applications, but SOA won't do it alone, according to Forrester Research Inc.

Forrester analysts envision a whole new category they call "Dynamic Business Applications," which will be based on SOA development principles, but also include an alphabet soup of attendant technologies. The analyst firm is urging architects and developers to plan for the next five years by thinking holistically about SOA plus what it labels as the B3 technologies, which are business process management (BPM), business intelligence (BI) and business rules.

But it doesn't stop there. Defining Dynamic Business Applications as not only agile, but people-oriented, Forrester advocates also incorporating Web 2.0-style social networking approaches using Ajax and other rich Internet application technologies.

The technologies needed to build Dynamic Business Applications that may be commonplace by 2012 are all available today, according to a new 28-page Forrester report titled "The Dynamic Business Applications Imperative - IT View and Business View Trends." The next step is to use them in concert, say the report's authors, Forrester analysts John R. Rymer and Connie Moore.

The reason SOA and all its attendant design approaches and technologies are not resulting in widespread implementation of the Dynamic Business Application goal today, the authors claim, is because they are too often thought of in terms of parts rather than a whole.

In the Forrester view, SOA and BPM are too often viewed as improved technologies for application integration. Ajax is valued for creating improved user interfaces for Web-based applications. Social networking is seen as a "cool" way to attract users to Web sites.

"While these incremental benefits are important," Rymer and Moore write, "they don't create breakthroughs in the value of IT. Taken together, SOA, the B3 platforms, and Social Computing enables Dynamic Business Applications, a transformation of business software."



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by   Sachin Saxena, Assistant Manager - F&A, Infor Global Solutions  | 06 04 2008 01:52:36 +0000
  Answered by     amit chaudhry, Senior Consultant, IML  | 06 03 2008 02:32:12 +0000
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This is a very interesting idea!
In my opinion - and daily practice - process design always must include the capabilities of people who will execute the process. This is completely different from designing the 'best' process and then try to find the people who will execute that.

 
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