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Activity: Question posted: 04 13 2009 11:27:40 +0000, 1 answers, 213 views, last activity 07 06 2010 20:18:08 +0000
 
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Hi All

This is Ritesh, this idea just came to my mind of asking you all that how many do you people know about BPM and its benifitts?

How many of you are actual users of BPM and in what area you have gained because of this technology.

 

Regards

Ritesh

 
  Answered by     Rohit Khanna, Project Leader/Managing Consultant, Accenture  | 04 14 2009 12:05:14 +0000
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BPM tools and services can help service providers improve their customers' workflows, turnaround times and henceforth the  cash flow.

For value-added resellers (VARs), systems integrators and professional services organizations, the ability to attract and retain customers through differentiated services is a critical priority. Recent articles in the trade press and business journals note the trend of service providers offering hosted or managed services. While the value of services as a business opportunity is clear, but what is the major question of the day is like how can the company provide exceptional services that set it apart from the rest of the service provider community?


By offering BPM-based services, the company can develop comprehensive, end-to-end visibility of your customers' operations. Using any of the numerous BPM tool suites available in the market, the company will be able to help clients improve or rework workflows, reduce cycle times and streamline processes. Process improvement is key for the customers since it brings faster turnaround times and therefore better cash flow and the organization has a sustainable competitive advantage....Hope this helps

 
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