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Implementing Balance Scorecard for performance management
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Question posted: 05 29 2008 03:22:13 +0000,
1 answers, 330 views, last activity
07 06 2010 20:18:08 +0000
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EFQM is a model and Balance Scorecard & Lean Six Sigma are tools. The BS & Six Sigma are the MEANS to achieve the END (EFQM Requirements).
EFQM is explained as below:
Excellent results with respect to Performance, Customers, People and Society are achieved through Leadership driving Policy and Strategy, that is delivered through People, Partnerships and Resources, and Processes.
If you look at SIPOC flow you can fit all the above entities.
In short, EFQM is the destination, LSS is the vehicle and BS is the milestone that tell you how far you are away from the destination and provides direction
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"How can we link Balanced Score Card ( BSC) & EFQM model with Lean Six Sigma ?"
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