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Industry : IT Services
Functional Area : Outsourcing
Activity: Question posted: 10 01 2009 03:35:28 +0000, 4 answers, 230 views, last activity 07 06 2010 20:18:08 +0000
 
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Considering that you have already discussed on pricing and any technical details required, how far do you go ahead following up your client to close on the deal?

 
  Answered by     Benildus , Branch Manager/Regional Manager, C & S Electric  | 10 03 2009 11:04:03 +0000
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When everything is finalized, and contract is not signed means U have not got the business. So nothing is finalized until the contract or purchase order is received.

Please rephrase the question, finalized and waiting for the contract.

A competitor like me will close the deal while your still waiting for the Purchase order or Contract.

Finalized in the sense means sit negotiate, close the deal pick up the Contract or PO and take a walk for a chilled BEER.  LOL

Again during the period from finalized and waiting for the Contract, you get sources to inform me at what price you closed.

During this time period I could have the technical specification changed and sell the same product for a higher price or give break even price or influence the customer through various means.

Time difference between closing the deal and picking up the contract should be minimal. You can always give excuses to collect the order immediately.

Cheers and sorry.


Regards

Benil

  Answered by     Deepak Agrawal, Consultant, Independent Consultant  | 10 02 2009 08:37:51 +0000
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Everything is finalized means client has accepted your terms & conditions and given you in principle approval now it is just a matter of signing a contract.

Here it depends upon a type of deal and the impact of external forces/market scenario on the deal. If the market scenario is very fluctuating and it can impact the deal by changes in circumstances like in the case of international deal changes in exchange rate/ political condition / commodity prices  etc., in the case of domestic banking deal changes in interest rate/ govt policy etc. I pursue client to sign contract as soon as possible. I do my best to sign the contract immediately even if I have to provide some personal help to the client but I make sure that I shouldn't upset the client.

However stature of my deal is that it doesn't get impacted by external circumstances then I'll give client time to sign deal as per his convenience. 

  Answered by     Manish Sagar, Head - Business Development  | 10 01 2009 18:38:27 +0000
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Hey Deepak, Apolgies for  the confusion. I am actually referring to the scenario when everything is finalized and we are just waiting to have the contract signed! Hope this will help to reframe an answer...

  Answered by     Deepak Agrawal, Consultant, Independent Consultant  | 10 01 2009 06:06:43 +0000
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Manish I could not understand your question properly. Do you mean that pricing is already finalized? I am writing my answer on the basis that client is still negotiating on pricing & quality.

How far I can go to close the deal depends upon size, quality, client, expected future business, referrals etc. If the client is of very good reputation/brand and chances that in future company can get more deals from the client though the present deal is not very big then I can go ahead and put by best to close the deal. I can close the deal even at Break even point. 

 
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