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Activity: Question posted: 08 05 2010 17:09:48 +0000, 6 answers, 158 views, last activity 08 09 2010 10:45:40 +0000
 
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my laptop's dvd-rom is not detecting any cd, what should i do?is there any option instead of changing dvd-rom?

 
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I agree with Charles.

If you are able to see the CD ROM Drive in My Computer but the Disc's are not getting detected than its an internal problem with CDROM. Hence, no need to check the Device Manager. :)



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by   Vignesh Nadar, Remedy Administrator, BMC Software  | 08 06 2010 10:30:45 +0000
  Answered by     Diwakar Tiwari, Sr. Manager, THE Arvind LTD  | 08 09 2010 10:45:40 +0000
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Taniya ,

I agree with charles.

 

Thanks.

  Answered by     charles boro, QA&QC-Executive, compvue  | 08 06 2010 10:19:39 +0000
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Hi Tanya,

Firstly, do confirm whether its cdrom prob or cd prob by using few cds. If no cds are playing then its confirmed that its cdrom prob and you have to take it for service.

thanks,

charles.

  Answer modified by     Vignesh Nadar, Remedy Administrator, BMC Software  | 08 06 2010 09:51:58 +0000
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If your laptop is under warranty then contact ur service center.

  Answered by     Dhirendra Kumar Sharma, MBA/PGDM student, Skyline Business School  | 08 06 2010 09:45:10 +0000
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accept Tanya views..good one!!:-) Do some more...use lens cleaner dvd to clean rom lens and than try to play a new one cd/dvd of data if it works, it means rom hardware is alright if not, thn check the drivers of cd-rom (my computer icon>right click> properties> hardware> device manager> dvd/cd rom--- see is it enable or disable if again no prob. found thn replace ur rom...okk

  Answered by     Taniya Laskar, Project Architect, Leading IT solutions  | 08 06 2010 09:23:08 +0000
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That is the only option.... but try playing the CD in some other laptop. Sometime some CD's will not play in few roms. It may be due to some error while writing..............    

 
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