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Topic : Emerging Trends In Telecom Sector
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Industry : Telecom/ISP
Functional Area : Growth
Activity: Question posted: 07 23 2009 05:40:37 +0000, 12 answers, 356 views, last activity 07 06 2010 20:18:08 +0000
 
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Dear friends, Telecom regulator TRAI wants service providers to bear the cost of supporting mobile number portability, a move which operators say is heavily loaded against them. TRAI follows the recipient operator shall not charge any additional fee for porting-in the mobile number of the subscriber other than the 'porting charge'. Also, some GSM operators have said this will benefit only MNP operators.

For people who wants to the kind of charges, there will be three types of charges in case of MNP. Firstly, per port transaction charge, that is the charge payable by the recipient operator (the operator, where the subscriber is willing to port his number) to the MNP service provider for processing the request. Secondly, porting charge, which is payable by the subscriber for porting his number, and thirdly, dipping charge.
Trai has asked the industry & other stakeholders to give their comments on this by August 5, 2009.
It will be interesting to see what others say about this.....

For people who wants to know the kind of charges, there will be three types of charges in case of MNP. Firstly, per port transaction charge, that is the charge payable by the recipient operator (the operator, where the subscriber is willing to port his number) to the MNP service provider for processing the request. Secondly, porting charge, which is payable by the subscriber for porting his number, and thirdly, dipping charge.

Trai has asked the industry & other stakeholders to give their comments on this by August 5, 2009.

It will be interesting to see what others say about this.....

According to you, how fair is this ?

Please post your comments...

 
 Top Answer :
Rating : +2 

ultimately who is making the choice, has to pay....so one time charge looks okay

now who is making recurring money and saving on greenfield customer acquisition cost...by using the MNP functionaility has to bear the charge burden...so per-port transaction fee to MNP provider by Recipient operator looks okay...otherwise who will do the free service and need to survive

Not sure of what you exactly mean by dipping charges.........but must be as low as possible...look at low ARPU in India (on average now ranging from Rs. 100 pre-paid to Rs. 485 post-paid )

In general, shared cost and charges works best since everyone in the chain works to minimize/optmize it



  Answered by     Anshum Dua, Core Lead, Managed Services  | 09 08 2009 11:33:14 +0000
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That's interesting mix of cost sharing which has been proposed.

 1. Per Port Transaction Charge- Makes sense as per my understanding. A new subscriber acquired by the recipient network will contribute revenue to the recipient network. Also, the donor network would have invested some costs to acquire the subscriber initially; so it makes sense to compensate the donor for fixed initial investment made. This serves a dual purpose- Long Term interest of operators considering current churn rates and Level Playing Field irrespective of the number of years in business (Offsetting the MNP advantage to new players to a certain extent).

2. Porting Charges- Does helps everyone, especially in a market which is so demanding. Ofcourse at a later stage, this can be another market tactic to waive this off.

 For both these charges, one important thing is that these charges cannot be kept Fixed. These charges must be differential on basis of time period a subscriber has remained with a particular operators.

For Per Port Transaction Charge, there can be 2 options:

a.) more the time period a subscriber has been with donor network- Higher the charge. Loyalty based.

b.) Less the time period a subscriber has been with donor network- Higher the charge. Initail Acquisition Cost based.

For Porting Charge, smaller the time period a subscriber is with donor network- Higher the charge.

There should be a maximum cap on sum of above 2.

The third one, Dipping charge is obviously justified with a uniform limited charges for Voice, SMS, Missed Call etc.

Cheers

  Answered by     Nilesh Jain, Project Manager, A Leading Media/Telecom Co.  | 07 24 2009 12:51:09 +0000
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Rating : +1 

I'm having a different view on this.  Once this number portability comes in place, telcos will try to retain a subscriber and avoid recurring losses which are higher than portability cost.  Additionally you may need to find out the % of subscribers migrating from telco X to Y to Z & reverse as this will always be a case with all telcos.  And hence at the end of the day its between telcos to do the  settlements which may end up paying nothing to each other.  So I do not see much burden on telcos and they definitely should bare this post settlement 'additional' cost.

Thanks

  Answered by     sandesh saboo, Research Associate/Analyst, saboo associates  | 07 24 2009 12:33:22 +0000
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what would be a win win situation for both the operator and user.it could be simple mathematics.

if you feel the operator can bear the cost operator should,and if the client can client should,allow those who want to bear the cost to shift.(applies to both the operator as well as user).

or allow the operator to charge the cost over a period of 18 months.the operator can bear the interest burden.to acquire a client.

ideally it is the person who want pays.so to decide if th eoperator wants more clients or the user wants a new operator.

  Answered by     Moses Raj, Media Planning Executive/Manager, Media Box  | 07 24 2009 10:46:53 +0000
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Well they should take it on thier sride, as they will in future strive to retain the customer.

  Answered by     Makrand Bhave, Marketing & MICE, WIZCRAFT International  | 07 24 2009 05:36:57 +0000
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What we forget here Sonal is that the telecom operators are dealing with two consumers one who is a billing consumer and the other is the prepaid consumer. The amount of charges that are dedcuted as surcharges are phenomenal. They are nearly 45% of the charge filled. Thats a huge chunk of money. Also, generally speaking with the paln that you are on in post paids, the rental charges on each of the services used is nearly 28% that of the billing amount. Thats the general findings. I guess that these guys are capable enough to take the poratbility costs on them and with an opportunity to WOW the consumers they should actually go the whole hog!

  Answer modified by     Sonal Singh, Project Manager, Nortel Networks  | 07 24 2009 05:27:53 +0000
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Rating : +1 

I agree with you guys but let's evaluate from telecos perspective, telecom operators are confronted with a whopping 40% annual churn rates and a good majority of those who constitute this 40% churn are low-end customers who generate low average revenues. It does not make a business case if operators must pay up to Rs 200 and bear the porting charges when cost of acquiring a new customer or selling a fresh connection is lower than this figure.

  Answered by     Radha Sundaram, Sales/BD Manager, Bharti Airtel  | 07 24 2009 05:00:51 +0000
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For people who wants to the kind of charges, there will be three types of charges in case of MNP. Firstly, per port transaction charge, that is the charge payable by the recipient operator (the operator, where the subscriber is willing to port his number) to the MNP service provider for processing the request. Secondly, porting charge, which is payable by the subscriber for porting his number, and thirdly, dipping charge.

Trai has asked the industry & other stakeholders to give their comments on this by August 5, 2009.
It will be interesting to see what others say about this.....

  Answered by     Viktor Stephen, COO, I Entrepreneur  | 07 23 2009 17:14:19 +0000
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Rating : +1 

Dhananjay's and Markand's arguments are valid.

  Answered by     Vinay Bhide, AGM- Operations  | 07 23 2009 17:02:19 +0000
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Rating : +2 

Portability can leave subsribers with the freedom to choose the operator.Service operators will be forced to offer a wide spectrum of services at competitive unit rates to retain their subscriber base and ward of subscriber churns...

 
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