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Industry : FMCG/Foods/Beverage
Functional Area : Logistics & Supply Chain
Activity: Question posted: 05 23 2008 02:17:09 +0000, 2 answers, 179 views, last activity 07 06 2010 20:18:08 +0000
 
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There are many parameters for measuring supply chain performance. Perhaps the most commonly accepted one is the total cost of the supply chain. The SCOR (supply chain operations reference) model is a comprehensive model which deals with measuring supply chain performance and can be used by a variety of firms.



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  Answered by     Neha Saboo, Sales/BD Manager, Future group  | 05 23 2008 02:18:38 +0000
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I would start with the key business measures important for any business. These will be in any CEO's scorecard.

Volume & Sales/market share/volume growth
Gross Margins and Profit/margin improvement/
Free Cash.

Supply chain measures should support these measures.

For volume and sales key supply chain measures would be customer service (OTIF, LFR, Perfect Orders) and quality

For gross margins - total delivered cost as a % of sales, cost/unit when it gets shipped to the customer (can be further drilled down to RM/PM cost, Mfg overheads, logistics costs,etc)

For free cash - inventory is the supply chain measure. inventory $, inventory days (absolute dollars tells you only half the story). supply chain velocity and forecast accuracy will determine the inventory in the system.

You can have a cascading set of measures that can go down from the strategic to the tactical to the operational aspects of the business.

 
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