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India's Knowledge Process Outsourcing (KPO) industry
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Question posted: 05 22 2008 21:39:23 +0000,
1 answers, 81 views, last activity
07 06 2010 20:18:08 +0000
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Document mgmt and Knowledge mgmt are different. The very first step is to probably set up a repository. The usability of the repository is very important. The type of business you are dealing with will become a factor. Doc mgmt is a subset of KM. I don't think there are many pitfalls of implementing KM in the KPO sector.
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