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ITIL V2 - Infrastructure Management

 
Activity: Question posted: 08 05 2008 02:34:33 +0000, 3 answers, 259 views, last activity 07 06 2010 20:18:08 +0000
 
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Configuration management (CM) is a field of management that focuses on establishing and maintaining consistency of a product's performance and its functional and physical attributes with its requirements, design, and operational information throughout its life.

For information assurance, CM can be defined as the management of security features and assurances through control of changes made to hardware, software, firmware, documentation, test, test fixtures, and test documentation throughout the life cycle of an information system.

Configuration management was first developed by the United States Department of Defence in the 1950s as a technical management discipline. The concepts have been widely adopted by numerous technical management models, including System Engineering, Integrated Logistics Support, Capability Maturity Model Integration (CMMI), ISO 9000, Prince2 Project Management Methodology, COBIT, Information Technology, Infrastructure Library, Product Lifecycle Management, and Application Lifecycle Management  (ITIL).

Traditionally configuration management has four elements:

  • Configuration identification - the process of identifying the attributes that define every aspect of a configuration item, that is, product (hardware and/or software) that has an end-user purpose. These attributes are recorded in configuration documentation and baselined. Baselining an attribute forces formal configuration change control processes to be effected in the event that these attributes are changed.
  • Configuration change control - a set of processes and approval stages required to change a configuration item's attributes and to re-baseline them.
  • Configuration status accounting - the ability to record and report on the configuration baselines associated with each configuration item at any moment of time.
  • Configuration audits that are broken into functional and physical configuration audits. They occur either at delivery or at the moment of effecting the change.

Configuration management is widely used by many military organizations to manage the technical aspects of any complex systems, such as weapon systems, vehicles, and information systems. The discipline combines the capability aspects that these systems provide an organization with the issues of management of change to these systems over time.

Outside of the military, CM is equally appropriate to a wide range of fields and industry and commercial sectors. In Software Engineering, software configuration management (SCM) is the task of tracking and controlling changes in the software. Configuration management practices include revision control and the establishment of baselines. 

 



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by   Jai Prakash, Joint General Manager  | 08 06 2008 03:42:33 +0000
  Answered by     Prashant Gajjar, QA Engineer, Cybage Software Pvt Ltd.  | 08 06 2008 04:50:06 +0000
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The Meaning of Configuration Management

Software CM is a discipline for controlling the evolution of software systems.
  1. Identification: an identification scheme is needed to reflect the structure of the product. This involves identifying the structure and kinds of components, making them unique and accessible in some form by giving each component a name, a version identification, and a configuration identification.
  2. Control: controlling the release of a product and changes to it throughout the lifecycle by having controls in place that ensure consistent software via the creation of a baseline product.
  3. Status Accounting: recording and reporting the status of components and change requests, and gathering vital statistics about components in the product.
  4. Audit and review: validating the completeness of a product and maintaining consistency among the components by ensuring that components are in an appropriate state throughout the entire project life cycle and that the product is a well-defined collection of components.

  Answered by     Prashant Gajjar, QA Engineer, Cybage Software Pvt Ltd.  | 08 06 2008 04:46:40 +0000
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Configuration management (CM) is the detailed recording and updating of information that describes an enterprise's computer systems and networks, including all hardware and software components. Such information typically includes the versions and updates that have been applied to installed software packages and the locations and network addresses of hardware devices. Special configuration management software is available. When a system needs a hardware or software upgrade, a computer technician can accesses the configuration management program and database to see what is currently installed. The technician can then make a more informed decision about the upgrade needed.

An advantage of a configuration management application is that the entire collection of systems can be reviewed to make sure any changes made to one system do not adversely affect any of the other systems

Configuration management is also used in software development, where it is called Unified Configuration Management (UCM). Using UCM, developers can keep track of the source code, documentation, problems, changes requested, and changes made.

 
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