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Topic : Employee motivation
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Posted in Community :

HR Professionals |

Business and Law

 
Asked by : Apurva , Associate/Sr. Associate -(NonTechnical), TCL
Industry : Law
Functional Area : Business Processes
Activity: Question posted: 02 17 2009 15:19:03 +0000, 5 answers, 696 views, last activity 07 06 2010 20:18:08 +0000
 
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In a large organization, when there is a large communication gap between the middle manager and the employee..wherein managers misusing their position, forming few groups (favorities) and only letting them know the important info..narrowing/hiding facts from the top management...Under this circumstances, Does an employee have any options? Sud he/she, remain in a disguised state/resign/complaint.  If complaint, then whom to complaint, Will employee's identity be kept confidential? if an emplooyee does not have good relationship with the manager then wud there be a high chance that an employee be fired.

 
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Rating : +2 

dear sir

to avoid communication gap an employer must see him in all roles. he should visualize the work and mental condition of employee.i think make every thing on record, black and white is good idea but biggest sucesse will be to generate thrust in employes mind about improvement in communication and as employer we should let them know what could be the possibel loos to organization as well to them due to lack of communication



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by   Ravi Sheth, business associates, LKP Securities Ltd  | 03 13 2009 11:35:19 +0000
  Answered by     Anagha Thakur, Corporate Lawyer  | 04 13 2009 06:46:48 +0000
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If there is a communication gap between the manager and the employee then the first thing an employee should do is to talk to his manager and try to sort out the differences among them.I know its not an easy thing to do but as an employee if you want to keep working there and don't want your work efficiency to decrease then you need to work in a healthy work environment which is only possible if you have no qualms with anyone.So go and talk to the manager and see if you could sort out your issues with him.

  Answered by     Shantanu Bhave, Legal Consultant  | 03 31 2009 11:30:02 +0000
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Rating : +1 

Sir,

I just want you to tell that, it might be the duty of the manager not to disclose certain things to employee. And the employee is just taking it wrong way. If the employee is performing well then he/she will be given more responsibilities .

I want to know is the employee preforming well than others in the organization ? Does he/she have a good past ?  Or did the employee create any problem to the organization when certain secrets were disclosed to him/her ?

Answering this Q's could answer your question.

I don't think its a serious issue. Just Chill :)

  Answered by     milind chitale, Design Manager, forefront medical technology  | 02 20 2009 05:16:28 +0000
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Rating : +2 

Communication gaps are very common in organisations with autonomous groups as discussed in the question.

An employee in such a situation should:

1- keep all communications in writing (specially email)

2- Where ever others are concerned in a communication, a cc list must be made

3- If superior dislikes the cc listing, then one can resort to the comfort of very good filing of documents with related cross references

4- always ask for confirmations after a consversation  recollecting main points and action to be taken

5- Never indulge in office gossip, or befriend "special" earmarked people who spy for others

6- Keep friends as far as possible who are not from the office, and for those from office, try to interact only after office hours

7- Never confront the manager directly, instead offer positive suggestion if at all. Try to align with his way of thinking even if it drags your energy down

  Answered by     Amar K. Keralikar, Senior Associate, MD&T Partners  | 02 18 2009 12:07:18 +0000
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Rating : +2 

Apurva,

Firstly, since I am not aware of the position you hold in your company, it may not be proper for me to say that your manager is in the wrong position, to the extent that it relates to the "communication gap" aspect. Your manager may not disclose certain information to you for "confidentiality reasons" or due to your position, you may not be authorised to know such information. If so, your manager is just performing his/her duties in the ususal course of business.

Secondly, as an employee, you are required to read and understand the policies prepared and maintained by the organisation for its employees, from time to time (popularly known as "Employee Manual"). The Employee Manual will provide you with the requried remedy and procedure to be followed by employees in the event any employee is facing an harassment at his/her work place. The facts stated by you, however, do not confirm that you are a subject of any serious harassment. In such circumstances, it advisable to refer to your Employee Manual to confirm whether the facts as stated by you amount to misconduct on the part of your manager. If yes, then you may, in good faith submit a complaint, report or concern to the concerned person as stated in the Employee Manual in accordance with the procedures thereof. It is the duty of every organisation to keep such matters confidential.

 
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