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Industry : Retail Chain/Logistics
Functional Area : Branding
Keywords : it solutions
Activity: Question posted: 07 21 2009 04:51:12 +0000, 1 answers, 80 views, last activity 07 06 2010 20:18:08 +0000
 
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Effective IT solutions will bring the following benefits, that will give definitive edge over competetion

1. Customer will have pleasant experience while billing mainly and sometimes if the store has very advanced in store solutions like live product demos, auto suggesting machines and electronic labels etc. In any case, when the check out is smooth and correct, customer will remember it for long as it is the last point.

2. Cashiers will have easy information to assist customer and help him/her with alternatives or promotions or pass on quite a bit of benefits that make him/her visit again

3. Stock outages will reduce significantly and reduce lost sales and increase customer satisfaction

4. Operational efficiency would increase as well as stock losses would be less.

5. A lot of timely infpormation is available and thus can respond to the market conditions much ahead of the competetion

6. Time to respond to the market dynamics improves a lot, and thus a lot of competetive advantage

 

Actually, Retail can be veru efficiently and effectively driven to profits as well as faster growth with a properly sized well thought out information system and a good in depth training on it to the business users and put a hold on to unnecessary customizations until certain amount of business loss is visibile because of not customizing the product.

 

Finally, I am available for providing such consultancy and can make retail operations and customer satisfaction great.



 
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