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Rakesh vijay Project Manager, MahindraSatyam Computer Service Limited
 
Rakesh vijay's Profile
Rakesh vijay
Project Manager, MahindraSatyam Computer Service Limited
MahindraSatyam Computer Service Limited
confidential
confidential
Secunderabad, India
Toostep 
Professional summary
Rakesh vijay's Experience
Previous :

Project Manager, Satyam Computer Services Ltd.

Worked from 1996 to 2009

Brief summary :

CAREER HIGHLIGHTS Oct96 to Aug09 Satyam Computer Services Ltd., as Project Manager (Band Bi 2) Key Result Areas; Program Management/ Delivery Management End to End Delivery Responsibilities includes Management of Customers, Onsite/ Offshore Resources/ Setting up the required Processes for the entire engagement and from time to time revisit the process gap and align as required. Implementation of project plans within preset budgets and deadlines. Offshore Delivery Management for technical deliverables of concurrent projects. Negotiate SLAs for large and medium-size business transformation projects. Provide useful and timely performance feedback to the team and Mentor and Identify the Star Performers. Monitor and give Direction for Project planning, scoping, estimation and tracking. Identify and share project specific innovations, best practices, tools or other lessons learnt that may be of broader interest within the Center/Location. Project Management Risk Management, Cost Management, Scope Management, Time Management Quality Management, Business Continuity Management Pre-sales support, RFP Response Team mentoring - Career Development, Training and Performance feedback Delivery Management and Post Implementation support Understand and coordinate clients needs / enhancements, customization, software-related issue of clients and consult with technical team to provide solutions in adherence to delivery schedules Multiple project with onsite and offshore model with different technologies Serve as single point of contact / interface for supporting Client Resource requirement analysis - H/W, software, Network and manpower Responsible for providing any Proof of Concept with Project Team to Customer Maintain MIS for all phases and reporting project progress to the client Meet deadlines and UAT sign off without compromising quality norms and adhering to SLA Notable Accomplishments Distinction of winning the AIC club membership and Star Performer Award in 2002 Successfully transitioned a difficult project (CIGNA E2E) from vendor to Satyam Played a key role in setting up the secondary ODC for GIGNA in STC Hyderabad as an Operations Head Demonstrated excellence in enhancing team capabilities to suit client requirements. Successfully brought the best out of rookie teams keeping cost savings and company credibility in mind. Designed process improvements; streamlined and standardized best practices in the client environment Made the best use of technical knowledge and expertise and developed deep insights into project requirements. Eliminated process gaps which resulted in benefits to the company and clients in terms of reduced efforts, increased efficiency and cost savings. The Projects Handled Title: PMO - Delivery Excellence and BCL Client: The Coca Cola Company Duration: Sep08 to Aug09 Role: Project Manager Team Size: 10 Description: Implementation of Better, Cheaper and Faster processes for defect free and profitable execution of the project. Attainments: Focus on Better, Cheaper and Faster attributes as part of Delivery Excellence Ensuring Project Plan is well defined and current Ensuring Processes are well defined and implemented Ensuring the projects have identified right metrics and implemented the same Analysis of project metrics and identify area of improvement Planning and execution of Initiatives - e.g. offshorabilty, Productivity Improvement. Participate in QMR Review, PCPi Review and StarTrac Review Identify the Improvement Areas for the program. These are Non performing Measures from StarTrac, Critical issues, Revenue leakage (loading Factor) etc, GM analysis etc and work with Delivery head Review Engagement performance and reports to Delivery Head and work with FLCL to close the issues. These are mainly the Governance deck analysis and send the feedback to FLCL/ DH. Contributed to Pre-sales team activities by participating in RFP responses Training : Prepare Learning and Development Plans, Coordinate with SLC Create Common Knowledge Repository e.g. Share point Portal for projects and PMO and RFPs Invoicing - Ensure Compliance on Invoicing and collaborate with Finance, Delivery team and Relationship team BCP Leader - Preparation and implementation of BC Plan Title: Testing Projects Client: P and C Insurance Testing accounts - AIG, ZENIT, Genworth, ABC Insurance, Surplus Line, Guardian life, Westfield and Generali Duration: Feb08 to Sep08 Role: Project Manager Team Size: 140 Attainments: Operation of Testing Engagement Identify the resource requirement and selection of resources Mentoring team for both professional and personal growth Resource training coordination Contributed to Pre-sales team activities by participating in RFP responses for existing and prospective customers Monthly invoicing and reconciliation Efficiently coordinated with collaboration PMs/ FLCLs on invoicing, resourcing and resource issues Title: Testing Project Client: GlaxoSmith Kline Duration: Feb07 to Feb08 Role: Project Manager Team Size: 76 Attainments: Quality Management Review, PCPi Review and StarTrac Review Successfully coordinated infrastructure issues with resource Manager Facilitating training to resources for delivery Reviews of WOs Identify the resource requirement and selection of resources for new projects Coordinating with onsite leads for client interviews for new resource Coordinating of infrastructure issues with resource Manager Total responsibility of Quality / Delivery of all projects Mentoring team for both professional and personal growth Revisions of documents including plan as and when required and getting them reviewed/approved Conduct project Introspection / Retrospection Title: Operations Client: VBU Healthcare Duration: Jul06 to Feb07 Role: Operations Head Team Size: 5 Description: It aimed to manage operations activities for Healthcare unit. Attainments: Functioned as a Network, Infrastructure POC for CIGNA offshore program lead Managed maintenance of Various inventories for software and hardware for CIGNA Network utilization and Band width optimization meeting with CIGNA PMO ODC Set-up, coordination with support units for infrastructure and spaces Title: Projects under Finance and Underwriting and Testing Vertical Client: CIGNA Corporation, Bloomfield Duration: Jun04 to Jun06 Role: Project Manager Team Size: 35 Attainments: Preparation, Review and renewal for Statement of Work (SOW) Identify the resource requirement and selection of resources for new projects Coordinating with onsite leads for client interviews for new resource Coordinating of infrastructure issues with resource Manager Working with client Manager to properly identified Risks and appropriate risk response strategies are determined and applied as needed. Total responsibility of Quality / Delivery of all projects under Vertical Daily status update to customer Mentoring team for both professional and personal growth Revisions of documents including plan as and when required and getting them reviewed/approved Title: Release End to End Testing Client: CIGNA Corporation, Bloomfield Duration: Jan03 to Jun04 Role: Project Manager Team Size: 10 Description: It aimed to setup of batch application scheduling in pre-release production environment, execution of batch cycles and bug fixing. Optimization of batch cycle schedule. Attainments: Total responsibility of Quality / Delivery of all projects under Vertical Daily status update to customer Mentoring team for both professional and personal growth Revisions of documents including plan as and when required and getting them reviewed/approved Title: Domain Development Client: State Farm Insurance, Bloomington, IL Duration: Aug02 to Nov02 Role: Project Manager Team Size: 14 Description: It aimed at developing an application which deals with development of services, Web Pages and COM components which are part of Data Strategy of the Product Domain Internal Improvements Total responsibility for Quality

Previous :

Project Manager, MahindraSatyam Computer Service Limited

IT Services

Worked from 1996 to 2009

Previous :

Technical Assistant, PREVIOUS

Worked from 1988 to 1996

Brief summary :

PREVIOUS EXPERIENCE Aug88- Oct96 Department of Computer Science and Engineering as Technical Assistant (Computers)

Previous :

COBOL Programmer, Universal Computer Services Limited

Worked from 1985 to 1988

Brief summary :

Nov85- Aug88 Universal Computer Services Limited as COBOL Programmer

 
 
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Rakesh's communities
16093 members, 147 jobs, 347 articles, 208 questions, 671 debates, 251 idea contests.
28199 members, 168 jobs, 221 articles, 263 questions, 420 debates, 181 idea contests.
 
 
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