Ravi p Chaurasiya, Escalation analyst, Client -Sybase inc. (In Stream Global services pvt.ltd) - Profile & Expert Views of Ravi p Chaurasiya, Escalation analyst, Client -Sybase inc. (In Stream Global services pvt.ltd)

Ravi p Chaurasiya's Profile

	Client -Sybase inc. (In Stream Global services pvt.ltd)
Ravi p Chaurasiya
Escalation analyst, Client -Sybase inc. (In Stream Global services pvt.ltd)

confidential Navi mumbai, India
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Professional summary

Current Experience: Escalation analyst, Client -Sybase inc. (In Stream Global services pvt.ltd)
Previous: Audio / video support engineer., CMS infosysytem pvt.ltd
Education:

mumbai university
Years of Experience :

2.0 Years
Skills & Interests (keywords):

linux RHEl (3.0),unix, Sql(data backup & UAT )L2 support in technologies like Audio conf. & Video C ...
Contribution score:

(134 points)
Contacts: 56 connections, 37 following, 37 followers
Part of communities:

MahaDharma -the way of better life | Engineers and Managers world | Java Architect | and 4 more ...

Project Management ++ | Tech World | THINKERS and ONLY THINKERS……………!!!!!!!!!!! | True Indian

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Ravi p Chaurasiya's Experience


Current :	Escalation analyst, Client -Sybase inc. (In Stream Global services pvt.ltd)
	ITES / BPO / Customer Service#IT Products#IT Services
	India, Mumbai
	Working from 2012
	Brief summary : Here we maintain the all level 1 and level 2 Escalation of Sybase mobile 365.tecnologies. We are using SAP based CRM for our Trouble Tickets.i.e comes via email. Using Linux server for checking logs and on that we are using Oracle 9i (Sql) to retrive the information from database on daily bases,that needs to be useful for log analysis and escalated to the appropriate telecom Operator or our Internal concern taem (like NOC ,route operatio dept. etc) to resolve our commerce customer issue.
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Previous :	Audio / video support engineer., CMS infosysytem pvt.ltd
	IT Services#Telecom/ISP
	India, Navi Mumbai
	Worked from 2010 to 2012
	Brief summary : Handling the overall back-end support activity in Audio/Video conferencing.NOC escalation regarding the TT.Database backups and normal analysis log analysis on Linux server.Mainly these all are the part of business operations which I support on daily bases with co-ordinate with client and vendors.
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Ravi p Chaurasiya's Education

mumbai university
BCA
India
From 2008 to 2009
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Escalation analyst, Client -Sybase inc. (In Stream Global services pvt.ltd)

Working from 2012

Audio / video support engineer., CMS infosysytem pvt.ltd

Worked from 2010 to 2012

Handling the overall back-end support activity in Audio/Video conferencing.NOC escalation regarding the TT.Database backups and normal analysis log analysis on Linux server.Mainly these all are the part of business operations which I support on daily bases with co-ordinate with client and vendors.

mumbai university