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Rohit Sapru Head/VP/GM-Operations VFS Global Services Pvt Ltd
 
Rohit Sapru's Profile
VFS Global Services Pvt Ltd
Rohit Sapru
Head/VP/GM-Operations VFS Global Services Pvt Ltd
confidential
New Delhi / NCR, India
confidential
Toostep 
Professional summary
Rohit Sapru's Experience
Current :

Head/VP/GM-Operations, VFS Global Services Pvt Ltd

Travel Related Services
India, New Delhi / NCR

Working from 2008

Previous :

VFS GLOBAL Services Pvt. Ltd.

Canada

Worked from 2003 to 2012

Brief summary :

Background in sales and logistics handling experience Additional supervisory and training experience Employment History Head of Operations - Canada August 2003-Present VFS GLOBAL Services Pvt. Ltd. An outsourced partner to 21 diplomatic missions worldwide, VFS GLOBALs competency lies in handling administrative functions for the Visa Section of a Diplomatic Mission. The company is an integral part of KUONI TRAVEL GROUP INDIA Currently in New Delhi, India since January 2008 as Head Operations for the Canadian Mission in India and Nepal, I am responsible for Handling the SBU as a Profit Centre with responsibility for EBITA Rebidding for the new Contract with the Canadian High Commission for India and Nepal Managing Relations with the Canadian Diplomats Handle a staff of 4 direct reportees and 50 indirect reportees in India and Nepal Value Addition through additional services provided to the clients in consultation with the Customer Transferred to Jakarta, Indonesia in December 2005 as Country Head, I was responsible for Formation of the company (PT VFS Services Indonesia) Taxation and Financial responsibilities Ensuring ISO 27001 compliance for Jakarta for the UK Global Bid Business Developmental role with other Missions Relationship Management with the British, Canadian, Australian and French Missions. Successfully built in roads into the US and EU missions for future business As Manager Operations (North India) in August 2003, I was responsible for Relationship Management with the British High Commission in New Delhi Safe passage for passports and documents between North India Liaison with the High Commissions officers on various matters related to a visa application Client and Customer Satisfaction, Staff Management Training and Implementation of new processes as advised by the High Commission

Previous :

Assistant Manager, British Motor Car Co 1934 Ltd.

Delhi

Worked from 2002 to 2003

Brief summary :

Assistant Manager - Sales April 2002 - August 2003 British Motor Car Co (1934) Ltd. Responsible for overall operational logistics of the back office at both branches in Delhi and Gurgaon and the stockyard held by the Dealer Principal. Daily interactions with the sales team of the Principal (General Motors) and the Factory for stock orders Responsible for stock worth INR 5 Crores for the dealership

Previous :

Support Staff. Assistant Manager, Hero Motors Ltd.

Worked from 1998 to 2002

Brief summary :

Managed a team of 25 Sales Officers and Support Staff. Assistant Manager - Sales and Marketing Nov 1998 - March 2002 Hero Motors Ltd. Hero Motors Limited (HML), a part of 4.5 billion dollar Hero Group was established in 1987, as a division of Majestic Auto Limited, for the manufacture of Hero Puch range of mini-motorcycles. The Mini-Motorcycles were manufactured in technical collaboration with Steyr Daimler Puch of Austria and launched into the market in 1988. The Mini-Motorcycles immediately set new records of engine power and petrol efficiency in the 50 to 65 cc range of bikes. I joined the Regional Office in Bhopal as Assistant Manager - Sales and Marketing Responsible for field sales in Madhya Pradesh Team of 28 direct dealers and 5 executives (for local promotional activities) Contributed to 82 % of revenues and sales volumes for Madhya Pradesh Transferred to the Marketing Office in Delhi in Jan 2000, Primary responsibility was Institutional Sales to organizations and Governmental agencies alike. Major buyers included Dominos Pizza, Amul, Department of Family Planning, Government of India, Overnite Express

Previous :

International Market Senior Sales Officer, Titan Industries Ltd

Worked from 1996 to 1998

Brief summary :

Independently handled a speciality product called Hero Wheelie including Product Planning, Manufacturing, Sales and After- Sales Service for the Domestic and International Market Senior Sales Officer May 1996 - October 1998 Titan Industries Ltd Titan brought about a paradigm shift in the Indian watch market, offering quartz technology with international styling, manufactured in a state-of-the-art factory at Hosur, Tamil Nadu. I was based in Bhopal as Senior Sales Officer responsible for Maintaining the dealer channel network through the redistribution stockist(s) Handled a team of 2 C and Fs, 1 Titan - owned Showroom, 2 Franchisee Showrooms, 1 Time Zone, 3 Redistribution Stockists, 6 salesmen for distribution of watches in local and up-country markets and 126 local dealers Revenue contribution of 85% and sales contribution of 78% to the state totals Responsibilities included, dealer management, achieving sales targets, C and F operations, Institutional Sales and Service Backup to the Dealer Channel

Previous :

Sales Officer, LML Limited

Worked from 1994 to 1996

Brief summary :

I was awarded the Mega Achiever award for 2 years in a row. Sales Officer June 1994 - April 1996 LML Limited LML Limited, previously a yarn manufacturing company entered into a JVC with Piaggio SPA and came into the Indian Market with their 1st offering, the NV Spl. I joined LML as Sales Officer in Ahmedabad with responsibility for Gujarat (excluding South Gujarat). My responsibilities included Responsible for field sales in Madhya Pradesh Infrastructure development and implementation, Callage and coverage Responsible for allocation of stocks, compliance to commercial norms, MIS and Dealer Staff Management Handled a team of 26 dealers and 4 executives Contributed 67% to the states volumes

Rohit Sapru's Education

Institute Of Management Technology (IMT), Ghaziabad

MBA/PGDM
India
From 2000 to 2004
 
 
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