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Sachin Shenoy Shenoy Head/VP/GM-Recruitment EXL Service
 
Sachin Shenoy Shenoy's Profile
Sachin Shenoy Shenoy
Head/VP/GM-Recruitment EXL Service
EXL Service
confidential
confidential
Bangalore, India
Toostep 
Professional summary
Sachin Shenoy Shenoy's Experience
Current :

Head/VP/GM-Recruitment, EXL Service
Human Resources (HR) Consulting

Working from 2009

Previous :

Associate, vCustomer India Pvt. Ltd
Mumbai

Worked from 2010 to 2011

Brief summary :

Employer: vCustomer India Pvt. Ltd May 10 to June 2011 Designation: Head HR for Mumbai and Pune - International and Domestic (Associate Director Human Resources) Joined as Head HR for India Domestic Business Unit with centers across Delhi, Pune and Mumbai, based out of Mumbai, but over a period the role changed into a Head HR for both IBU and IDBU but for Mumbai and Pune Taking care of end-to-end HR strategy, Organizational Development, ER, Recruitment, and HR back offices. Span: 1 Sr. Mgr, 2 Managers, 2 Assistant Managers, 3 Group leads and 18 Execs/Sr. Execs Achievements: Have been successful in getting the No. 1 Employer in the BPO segment for the year 2010 , and apart from successfully recruiting as per TAT, have added quick RAMP up capabilities across locations with streamlined processes. Ensured leadership is grown within the system by setting up localized OD teams enabling better deliver in leadership development programs. Had taken a break from EXL post Jan 09, as we wanted to have a family and Doc advised me to take a break as we were childless 12 years after marriage and my work-life was not conducive for the same. While on break, successfully founded and ran Niche Human Resources Pvt Ltd an executive Search and Recruitment process re-engineering firm along with my ex-boss from Satyam, as a partnership venture. Worked on executive search in Finance, Audit, EPC, HR and also on niche profiles for product development firms. Post being blessed with a baby in April, decided to move back to corporate world and picked up the offer from vC. Employer:

Previous :

Assistant Vice President, EXL Service ,
Noida

Worked from 2007 to 2009

Brief summary :

EXL Service, Noida Sep 07 to Jan 09 Designation: Assistant Vice President HR (Head of Recruitment - Volume Hiring and Induction and MIS) Heading the Hiring division, Induction of new joiners and the MIS for Exl Service (Nasdaq: EXLS), which is among the top 3 BPOs in India, with a strength of 10000+ I took care of the entire process of forecasting, budgeting, sourcing, on-boarding and the MIS for the organization, with special emphasis on quality of hiring. Took care of 5 centers in Noida, 2 in Gurgaon and two offices in Lucknow and Chandigarh. Span: 2 Managers, 6 Assistant Managers, 18 execs Achievements: Apart from successfully recruiting as per TAT, have converted the Audit report for the year to green, which was not the case in the previous two years. Employer:

Previous :

Associate Vice President, ICICI Prudential ,
Mumbai

Worked from 2007 to 2007

Brief summary :

ICICI Prudential, Mumbai Duration: May 07- Sep 07 Designation: Associate Vice President HR (Head of Strategy and Alternate Channels, India) I was responsible to develop Alternative channels for recruitment and the RPO setup for IPru and recruited in excess of 11000 people in 4 months, across India. Employer:

Previous :

IT Enabled Services

Worked from 2000 to 2005

Brief summary :

One-Stop-Shop for IT Enabled Services Duration: May 2000 - May2005 One-Stop-Shop for IT Enabled Services is a consulting firm run by me for ITES mainly catering to screening/recruitment and corporate training, and turnkey solutions in ITES. Responsibilities: Handled Screening, assessment, and recruitment for various MNCs like Intel, IBM, Microsoft, Wipro, Accenture, Transworks, Dell, AOL, Mainstay CRM, FRIPL (directly and through other consulting firms). Worked as a freelance consultant/corporate trainer in IT enabled services. Handled content editing/transcribing jobs of R and D work for all major Pharma companies in India through the transcription company, under my consulting firm. Handled HSBCs tele calling project for undelivered cards in Bangalore. Handled corporate training in soft skills, telemarketing, customer service, presentation skills, Marketing/telemarketing, Processes, Sales, Communication, English etc. for various corporate houses like LIC Housing Finance, World Vision (NGO), Talisma, Tata Infotech, PFHRTC Chennai, BeeHive Marketing, Prudential Information Services Pvt. Ltd (Goa), and Veda Transcription etc. Handled turnkey projects in transcription and set up transcription companies on a BOT (Build.-Operate-Transfer) basis, for companies like ALU Softech, Bhilai, Prudential Information Services Pvt. Ltd., Goa. Conducted recruitment, screening, corporate training for various companies like Veda Transcription, Govt. College for Womens Polytechnic, SSPL, SSRI, IAMT etc. Employer:

Previous :

a Production Manager, SSPL ,
Bangalore

Worked from 1997 to 2000

Brief summary :

SSPL, Bangalore Duration: Oct 1997 - April 2000 Designation: Started as a Trainer and ended up as a Production Manager Responsibilities: Worked as a Trainer, Chief Editor, Production Manager and Consultant for their sister concerns. Responsibilities included screening, recruitment, training as a trainer and later interaction with the clients and maintenance of quality and the turn around time, while looking after a team of 45 people. Handled all appraisals, scheduling, leave sanctions etc for all the employees. Also helped the sister concerns in Bellary and Tumkur in setting up their unit and handled their recruitment and training as it was done on a BOT basis. Started of my career in oct `97 as a home-based transcriptionist with SSPL, and moved up the ladder to a senior MT and then to an editor, and then joined them full fledged as a trainer in Jan 1999 and the rest is as above-mentioned.

Previous :

Senior Manager, Nipuna , Satyam BPO ,
Hyderabad
Brief summary :

Nipuna, Satyam BPO, Hyderabad Duration: March-2006 to May 07 Designation: Senior Manager HR - (Heading Talent acquisition and additional responsibility of ER later on) Span: 1 Manager, 3 AMs, 12 Sr. Execs/Execs, plus dotted line - 1 Manager, 4 Sr. Execs/Execs Responsibilities: Heading Global recruitment for Satyams BPO, (NIPUNA), reporting to the Global Head HR C and B Planning and working on Market Intelligence Working with the BD team to respond to RFIs and RFPs for new businesses. Succession planning and Manpower planning Campus recruitment planning and execution Forecasting Budget and resource allocation Work on different sourcing plans and innovative hiring methods (a couple of them got mentioned on Television on prime time - CNBC, CNN - IBN, Business Magazines - Business World, Outsource to India, and the Newspapers TOI, Economic Times, Deccan Chronicle, The Hindu etc.) Achievements: Won the best Leader award for the year 06-07 Won the Patent award for the year 06-07 Selected as the Role Model for Energy for the Three Pillars of Nipuna EFD - Energy, Focus, Discipline - amongst 3000+ employees of the organization. Won the Award of Excellence for Right Sourcing Won Extra Miler Award from the Client for the fastest ramp amongst 3 vendors Coined and conceptualized the Non-stop 100 hours Recruitment Marathon , this has been noted by the industry as an innovative hiring process, and thus contributed towards extensive branding of the organization, also got nominated for the NASCOM awards for innovation. Increased the hiring numbers from 120 - 350 a month with the same team size. Reduced the cost of hiring from 16k to 7.5 k Extensive branding through various tie-ups at National level, and regional levels which was non-existent earlier, which helped in reducing the cost and the time consumed. Employer:

Previous :

Assistant Manager, Hinduja TMT Duration:
Brief summary :

Hinduja TMT Duration: June 2005 - Feb-2006 Designation: Assistant Manager - Human Resources - IT and ITES division Hinduja TMT is a HINDUJA Group company which is basically into IT and ITES, with 6000+ employees worldwide, with operations in Bangalore, Hyderabad, Chennai and Mumbai in India and also in Philippines, Mauritius, US, etc. Responsibilities: Reporting directly to the VP HR In-charge of entire transitioning during the Takeover of Immaculate Interaction and Heading the HR at II including (Employee relations and appraisals, admin and C and B) Reviewing and revising policies and processes as per the requirements. Set up the Chennai, Hyderabad and Mumbai centers from HR stand point for HTMT. Also in-charge of planning and implementation of employment of People with Disability across the organization. Conducting HR interviews for Senior people (had sanction to sign on interview reports up to GM level) Vendor Management Handling the entire Recruitment team for ITES (both Domestic and international). Recruited in excess of 1500 agents across 3 locations and 6 processes in the month of July by traveling to 12 Cities across India. Also responsible for the Mumbai (Ops and Support), Chennai (Support) and Hyderabad (support) recruitments. Achievements: Successfully managed the takeover of Immaculate Interaction, Ramped from 0 to 2800 in Domestic Business in 2 months, across 3 locations and recruited 397 in 4 weeks in international process. Appreciated by COO and Global Head HR for the remarkable employee engagement in Hyderabad Introduced the concept of Cost per hire, process-wise in the organization, which helped in better cost allocation Employer:

Sachin Shenoy Shenoy's Education

KSOU
M.Com
India
From 2001 to 2003
 
 
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Sachin's communities
MNCs developing local talent
195 members, 45 jobs, 24 articles, 9 questions, 2 debates, 1 idea contests.
Talent Management
295 members, 100 jobs, 179 articles, 14 questions, 12 debates, 6 idea contests.
HR Recruitment
761 members, 530 jobs, 337 articles, 69 questions, 49 debates, 10 idea contests.
 
 
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