Tejas, Team Leader -(Technical), Convergys India Services,EPS process - Profile & Expert Views of Tejas, Team Leader -(Technical), Convergys India Services,EPS process

Tejas's Profile

Tejas
Team Leader -(Technical), Convergys India Services,EPS process
	Convergys India Services,EPS process confidential confidential Pune, India

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Professional summary

Current Experience: Team Leader -(Technical), Convergys India Services,EPS process
Previous: Modular Disk Storage Manager, Convergys India Services Pvt Ltd
TECHNICAL SUPPORT ENGINEER, Vcustomer Pvt Ltd
Years of Experience :

3.0 Years
Skills & Interests (keywords):

Server 2k,2k3,2k8 core
Contribution score:

(51 points)
Contacts: 1 following, 1 followers
Part of communities:

Microsoft |

Tejas's Experience


Current :	Team Leader -(Technical), Convergys India Services,EPS process
	IT Services
	India, Pune
	Working from 2009
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Previous :	Modular Disk Storage Manager, Convergys India Services Pvt Ltd

	Pune
	Worked from 2007 to 2011
	Brief summary : Configuring Riverbed STEELHEAD devices for optimizing the traffic, creating pass-through Rules ( In path rule). Optimizing Traffic, real time monitoring the traffic. Updating RIOS. DELL Modular Disk Storage Manager for Storage Management. Storage Arrays includes LUNS/NAS. Symantec Endpoint Protection AV for Security. Convergys India Services Pvt Ltd, Aundh, Pune From May 2007 to July 2011 (49 Months) MICROSOFT TECHNICAL Sr.SUBJECT MATTER EXPERT (Level 4) Administering System Center Operations Manager 2007 R2, SP1. System Center Essentials 2007 SP1. Installation of SCOM 2007 R2 and Agent Deployment, Importing MP and pushing Rules/monitors on targets, Dataware house and REPORTING, Service Level Dashboards, Web Application monitoring, Agent less monitoring, AEM, Data Grooming and Partition of the SQL databases. Non trusted domain monitoring using Certificates. SCE 2007 installation and agent deployment. Pushing Updates/Patches through WSUS 3.0. Windows CLUSTER 2003 Setting up Cluster and hosting resources on it. Managing failover manual/automatic. Troubleshooting Cluster issues, reading log files CLCFGSRV.LOG. Internet Information Service 6.0 and 7.0. Installing Web Server, complete Architecture W3svc, W3WP processes, http.sys. Configuring and creating Application pools (AppPools). Setting up Websites and setting up website parameters. Hands on SQL 2005 SP1/SP2/SP3 and 2008 SP1/R2 (as SCOM databases). Terminal Servers(RDS in 2008 R2) Installing TS, Configuration, Remote APPS, Troubleshooting TS profile issues, Performance sluggish. User profiles failing to load. Session Broker/Connection Broker load balancing sessions using DNS Round Robin. Troubleshooting Server HANG/ CRASH. Analyzing PERFORMANCE MONITOR logs and POOLMON3.vbs logs. Collect usermode dumps using Adplus/Userdump. Using various Microsoft tools Process monitor, G flags, process explorer, Autoruns, XBOOTMGR, XPERF, MPS reports, NETWORK MONITOR 3.3, Filemon,Regmon. HIGH CPU and Memory Leaks. Printers and WINDOWS FAX/SCAN Troubleshooting. Printer Redirection, printer pruning and publishing. Managing Print Servers. Windows Management Instrumentation (WMI) troubleshooting using WMIDIAG tool/ WEBEMTEST, RPC service, Task scheduler, COM\ DCOM troubleshooting. HYPER-V creating VMs, configuring, collecting snap shots. Windows Backups and Storage types of RAIDS.
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Previous :	TECHNICAL SUPPORT ENGINEER, Vcustomer Pvt Ltd

	Pune
	Worked from 2005 to 2007
	Brief summary : ACTIVE DIRECTORY installation, Creating domains/forests. Setting up user accounts and memberships, Users Profiles, Group Policy. Promoting/demoting domains, metadata cleanups, Replications. DNS and DHCP installing and configuring. DHCP Reservations, Defining Scopes. DNS records. Forward and Reverse lookup zones. Primary and Secondary. Vcustomer Pvt Ltd, Kalyani nagar, Pune From Oct 2005 to May 2007 (19 Months) TECHNICAL SUPPORT ENGINEER Supporting CISCO Linksys wireless Routers/ Switch/ Hubs/ Range Expanders/ Access Points with windows Servers and Client machines. Designing and implementing networks. Setting up a LAN and WAN networks. Products like (WRT54GS,RV082,WRT300N,WVC54G .ETC) OS Windows XP, Windows Vista, Windows 7, Windows Server 2000 and 2003. Complete Know how of Hardware. Assembling and OS installations. Troubleshooting h/w issues.
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Team Leader -(Technical), Convergys India Services,EPS process

Working from 2009

Modular Disk Storage Manager, Convergys India Services Pvt Ltd

Worked from 2007 to 2011

TECHNICAL SUPPORT ENGINEER, Vcustomer Pvt Ltd

Worked from 2005 to 2007