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Sarath Kumar Sivalenka Head/VP/GM-R&D, Symphony Services Corp. (I)
 
Sarath Kumar Sivalenka's Profile
Symphony Services Corp. (I)
Sarath Kumar Sivalenka
Head/VP/GM-R&D, Symphony Services Corp. (I)
confidential
Bangalore, India
confidential
Toostep 
Professional summary
  • Current Experience: Head/VP/GM-R&D, Symphony Services Corp. (I)
    Previous: Vice President, Symphony Services
      General Manager, Trigyn Technologies
      Head/VP/GM-R&D, Trigyn Technologies
      Consultant, Pvt. Ltd.
      Project Manager, ITC Ltd.
      Assistant Systems Analyst, Engineering Projects India Limited
      Systems Analyst, K.G. Khosla Compressors Limited
      Head/VP/GM-Operations, Symphony Services Corp. (I)
  • Indian Institute Of Management (IIM), Bangalore
    Department of Electronics
    Sri Venkateswara University
    College Of Engineering , Andhra University, Vishakhapatnam
  • Contribution score:
     
     
    (75 points)
  • Contacts: 2 connections,  3 following,  2 followers 
Sarath Kumar Sivalenka's Experience
Current :

Head/VP/GM-R&D, Symphony Services Corp. (I)

IT Products

Working from 2003

Brief summary :

Involved in setting up the largest global operating center for Symphony. Successfully set up the Technology operating center for IRI, grew that to 180 people with disparate technology combinations in 2.8 yrs. Delivered  three flagship products major releases. After a sucessful stint of 2.8 yrs, moved on promotion as VP  as Head of Global content Operations at a time when the group was experiencing serious attrition and delivery issues. Over a period of 2 yrs brought the average attrition to 14% from a high of 34%. Managed a team of 480 people with 100+ European language (Fr, De, Sp, It) speaking individuals. Significantly contributed in introducing automation to improve cycle time, productivity, and quality.

 

Previous :

Vice President, Symphony Services

Bangalore

Worked from 2003 to 2011

Brief summary :

Since Jul03: Symphony Services, Bangalore Significant Highlights; As Vice President - Enterprise Applications Business Unit Since Feb08 Spearheaded the banking and capital markets practice with total strength of over 100 people - engaged in providing product engineering services in the retail banking , treasury and capital markets and international clearing and settlements space; generating annual revenues in excess of USD 6.5mn. a Contributed to successful completion of five major releases of a Java/J2EE based core banking product; the product has been developed by teams operating in 3 different geographic locations - 2 out of Bangalore and 3rd team out of Dublin. Efficiently and effectively set up cross functional, distributed teams: Engaged in defining SOA roadmap and operational/execution strategy for one of the most successful products in treasury and capital markets space To define and develop an end to end ALM (Application Lifecycle Management) solution to integrate/consolidate disparate technology platforms into 2 industry leading ALM environments; successfully migrated defect tracking, time tracking, project management and configuration management environments of different banking and healthcare products to one unified environment Initiated a host of measures that resulted in significant improvement in CSAT score Suggested and implemented effective team composition and communication aspects in distributed, multi disciplined and cross-functional teams Significant improvement in productivity of team members with reduction in cost of quality/ non-quality indicators Team received cash awards and certificates from client CEO during 2008 and 2009. As Vice President - Global Content Operations Apr06-Feb08 Essayed a crucial role in: Growing Symphony Services IRI-Global Content Operations to over 480 people over a 14 month period; provided complete end to end backend operational support for 7 countries in Europe, and USA in the CPGN/Retail space. Establishing operational excellence by religiously following six sigma approach and enhanced productivity/efficiency. Enhancing productivity and absorbing 9% more work with no additional headcount. Taking care of 4 projects to develop tools that would aid in significant reduction in end-to-end processing time, independently; assisted in improving quality levels to 99.6% Improving overall client satisfaction scores over previous period by 12% Instrumental in developing process for automating the fairly complex manual QA procedures that resulted in significant savings in effort spent on validation and verification (V and V) activities as well as improved overall reliability of the V and V activity Successfully streamlined pre-existing processes As Vice President - Symphony Services Corporation, Bangalore Feb08-Till Date Facilitated as Vice President of Financial Services Business unit - directed customer relationship operations of major financial services: Introducing Agile development methodology in one of the most important product lines; provided assistance in successful delivery of 3 major releases of a core banking product Delivering a proof of concept to enable one of the flagship products developed in C++/CORBA in the treasury and capital markets space, on SOA platform As Vice President - Symphony Marketing Solutions (SMS), Bangalore, Nov07-Feb08 Got moved as Vice President for Global Content Operations; took over the group at a time when the attrition in the group was hovering around 34% annualized - brought the group attrition level down to 14% annualized. As Vice President - Symphony Services Corporation, Bangalore May06-Oct07 Merit of: Growing IRI-Global Content Operating in India; this included all aspects of organisational development from key personnel hiring, delivery, and people management Identifying opportunities for further business growth and also cost containment initiatives in a Cost Plus Model As Senior Director - Symphony Services Corporation, Bangalore Jul03-Apr06 Instrumental in building and growing IRI-Technology Global Operating Centre in India covering all aspects of organizational development from hiring, delivery, people management till launching and managing the product/ solution development and application management organization offshore Stellar in: Delivering several high value advanced technology solutions for Information Resources Inc. using combination of Agile and Waterfall Development methodologies in a Cost Plus Model leveraging Symphonys BTO model. Building up pre-sales, system support and delivery teams for 6 different countries (UK, France, Netherlands, Italy, Spain and Germany) in Europe Generated approximately USD 4.8M revenue for the group during 2005 Growing Symphony Services IRI-Technology operations from ground to over 180 people with disparate technology combinations (Java, .Net and Datawarehousing) up over a 24 months period. Managing 8 major groups with disparate technology platforms and tools; oversaw complete development of products, solutions and BI consulting groups primarily for US and European markets.

Previous :

General Manager, Trigyn Technologies

Bangalore

Worked from 1999 to 2003

Brief summary :

Jun99-Jul03: Trigyn Technologies, Bangalore as General Manager Significant Highlights; Successfully established as well as organised a start-up, software services company focused on developing tailored solutions for financial services and commodity trading B2B firms using emerging technologies. Functioned as General Manager; grew Trigyn Technologies - offshore operations from ground up over 24 months to over 270 people primarily on Java, Microsoft and SUN technology platforms. Played a key role in handling complete delivery of a host of applications for CSFB Fixed Income department including interfaces to various order entry and electronic trade confirmation systems within CSFB; contributed to generating a USD 2M revenue per annum Deftly designed, delivered and implemented 3-tier architecture based customer care and billing solution for Star India Pvt. Ltd. using Java/J2EE; rejuvenated account from Almost Being Lost stage and rolled out the solution in 3 locations of Star India; got various appreciation from top management of Star India for the effort Set up an ODC for Indramat (Mannessmann Rexroth) for complete design and delivery of their Win HMI components; led the pre-sales and transitioned design and development work to Bangalore - generated USD .4M revenue per annum Efficiently led the organization towards achieving CMM level 3

Previous :

Head/VP/GM-R&D, Trigyn Technologies

IT Services

Worked from 1999 to 2003

Brief summary :

Managed complete end-to-end delivery function for a variety of customers in brick and mortar and internet space. Managed a team of 280 people. Significantly contributed in bringing at least 3 customers offshore based in Germany, US. Successfully delivered products in Billing/Customer care and commodity trading space

Previous :

Consultant, Pvt. Ltd.

Bangalore

Worked from 1998 to 1999

Brief summary :

Apr98-Jun99: IT Solutions (India) Pvt. Ltd., Bangalore as Consultant Significant Highlights; Efficiently supervised medium to large teams in various requirements gathering and design functions for large Fortune 500 clients Actively participated in pre-sales activities for EMU compliance projects for Citibank, UK; significant in transitioning the execution of the CGAM portfolio management work to the ODC; generated GBP 1.2M on this project; delivered the projects with a team of 48 members within time span of 8 months Dexterously worked in a business development role in Scotland for a period of 6 months; made good inroads into the Scottish Life Assurance account. Coordinated with Scottish Lifes internal IS department in replacement of their DEC-Alpha based Payroll System with a system running on IBM mainframes.

Previous :

Project Manager, ITC Ltd.

Bangalore

Worked from 1990 to 1998

Brief summary :

May90-Apr98: ITC Ltd., Information Systems Division Bangalore as Project Manager Significant Highlights; Led medium sized teams in various requirements gathering, and design engagements. Participated in on site implementations and pre-sales activities Instrumental in complete revamping of two products (Hotelier, Travpack) over a period of 2 years Participated in pre-sales activities for these two products and helped the company sell a few licenses Worked as offshore development center head for a few customers in Singapore and UK. Worked onsite in UK with manufacturing (Guilford Europe, Sudbury) and financial services (3i PLC, Birmingham) clients in complete development, implementation of MRP and portfolio management systems. Instrumental in negotiating long term contracts with 3rd party software vendors for Guilford Europe Was awarded the best employee award in 1992 PREVIOUS ASSIGNMENTS

Previous :

Assistant Systems Analyst, Engineering Projects India Limited

Kolkata

Worked from 1989 to 1990

Brief summary :

May89-Apr90: Engineering Projects India Limited, Kolkata as Assistant Systems Analyst

Previous :

Systems Analyst, K.G. Khosla Compressors Limited

Faridabad

Worked from 1986 to 1989

Brief summary :

Sep86-Apr89: K.G. Khosla Compressors Limited, Faridabad, Haryana as Systems Analyst

Previous :

Head/VP/GM-Operations, Symphony Services Corp. (I)

IT Services

Worked from 2003 to

Brief summary :

Currently responsible relationship managemnt of a for a US and Europe based client involed in banking and financial services products development. Responsible for end-to-end delivery of banking products in the retail banking and Treasury/Capital markets (TCM) space. Setting up delivery, professional services teams for delivery of Core banking and TCM products.

Sarath Kumar Sivalenka's Education

Indian Institute Of Management (IIM), Bangalore

PG Diploma
India
From 2007 to 2007
Brief summary :

Did a 1 year Executive General Management Program from Jan'07-Dec'07

Department of Electronics

M.E/M.Tech/MS
India
From 1987 to 1991
Brief summary :

Did M.Tech in Computer Science from Department of Electronics, New Delhi. Completed all courses by 1990, but took more time to submit projects as I was traveling overseas for quite sometime.

Sri Venkateswara University

M.Sc
India
From 1978 to 1981
Brief summary :

Completed M.Sc in Operations Research and Statistical Quality Control

College Of Engineering , Andhra University, Vishakhapatnam

B.Sc
India
From 1975 to 1978
Brief summary :

Did Bachelor of Science from Andhra University in Maths, Physics, Chemistry

 
 
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