Create knowledge
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(rate this)
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Proper evaluation
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Periodical review meetings:
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S.KUMAR
| Added idea
"Periodical review meetings:"
| 2 years ago
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For a successful outsourcing relationship, it is better to have frequent formal review meetings. These meetings can discuss what both teams are working towards and a high level view of the future goals and objectives. Product reviews and...
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Sesharaj
| Supported idea
"Proper evaluation"
| 3 years ago
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I am with both of them .. My perspective is that as a service provider it is imperative that one has to explain the customer the need of this and spent quality time with the key stake holders of the customer orgnization. The successes will be...
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Ideate: "How to maintain the outsourcing relationship?" deleted from your view.
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(rate this)
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Cultural differences
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All customers want is a flexible, innovative partner, but they usually get the opposite.
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S.KUMAR
| Added idea
"All customers want is a flexible, innovative partner, but they usually get the opposite."
| 2 years ago
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Customers want a flexible outsourcing partner who will introduce innovation into their processes, help them manage both costs and service and use relevant and emerging technologies. They also want someone who understands their specific...
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Sesharaj
| Added idea
| 3 years ago
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One of the biggest challenges especially in HR Transactional Outsourcing is not making sure that the current processes followed by customer is not reviewed to the depth before moving that processes to a service provider. Successes of outsourcing apart...
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Ideate: "What are the major outsourcing challenges?" deleted from your view.
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