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smartKPIs Analyst, eab group
 
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Hi Kindly find the general functional KPI for Seaport. Cargo Vessel Dwell Time : The duration for which an entity (cargo or vessel) stays in the port for service is called dwell time of the entity. In the port parlance, the entities are mainly the vessel and cargo /containers. The time cargo / container remains in a terminal’s in-transit storage area while awaiting shipment by vessels in exports or evacuation by rail / road in imports adds on to costs and demurrages beyond stipulated time limits. Delays that prolong the dwell time may be caused on account of cargo as also on vessel account and entail financial costs. Vessel related dwell time: From the time a vessel reports at anchorage to ...
smartKPIs  |  Commented  |  1 year ago
Hi Mihir, Speaking of KPI for seaport. www.smartKPIs.com may be a good resource for you. It contains a user friendly library of well-documented performance measures. At the moment it lists over 4500 KPI examples, grouped in 73 functional areas, as...
 
 
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smartKPIs  |  Answered  |  1 year ago
Hi Vinod, Speaking of KPI in project and portfolio management. www.smartKPIs.com may be a good resource for you. It contains a user friendly library of well-documented performance measures.  At the moment it lists over 4500 KPI examples, grouped...
Sukhendu Ghosh  |  Answered  |  4 years ago
I don't hace exact answer to this question. It all depends aon the companies application as to what it wants to improve. KPI’s are a subtraction of your companies strategy and vision. But from what you have asked is like you want to kow how...
 
 
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1 Employee Turnover
2 KPIs for HR
smartKPIs  |  Added idea  "KPIs for HR"  |  1 year ago
Hi Diya , Speaking of KPI in HR. www.smartKPIs.com may be a good resource for you. It contains a user friendly library of well-documented performance measures.  At the moment it lists over 4500 KPI examples, grouped in 73 functional areas, as...
Diya Mehra  |  Added idea  "Employee Turnover "  |  2 years ago
According to me the HR managers should have employee turnover as one of their KPI's. The goal for setting this KPI would be to reduce employee turnover. It could be defined numerically for better definition such as to reduce employee turnover by...
 
 
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Table A.1 Primary Key Performance Indicator Metrics Performance Indicator Sample Calculation (Actual calculations to be determined during Task order negotiations) Expected Target Performance* Frequency of Measure/ Reporting Response Time 1. Service Level (Telephone Inquiries) (Calls answered within 30 seconds + Calls abandoned within 30 seconds)/(Total calls answered + Total calls abandoned) 85% within 30 seconds Daily/ Weekly** 2. Email Response Time (Emails responded to and/or closed within 2 business days)/Total emails received) 90% within 2 business days, 100% within 3 business days Daily/ Weekly** b. Quality Assurance Quality of Service Delivery - Telephone (Total number of points achi...
smartKPIs  |  Commented  |  1 year ago
Hi Dheeraj, Speaking of KPI for call center, www.smartKPIs.com may be a good resource for you. It contains a user friendly library of well-documented performance measures. At the moment it lists over 4500 KPI examples, grouped in 73 functional...
Deepa N  |  Commented  |  3 years ago
Thanks Dheeraj, it was a great article - I have already referred the same to few friends working in this industry.
 
 
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1 Measuring through long term ROA trends
2 Comprehensive Growth
smartKPIs  |  Added idea  "Choose appropriate KPIs"  |  1 year ago
A Key Performance Indicator ( KPI ) is a specific measure of an organization’s performance in an area of its business. It is a general concept, with different implementations depending on the type of business and goals of the organization. From...
Vipin Bhasin  |  Supported idea  "Measuring through long term ROA trends"  |  1 year ago
Return on Asset  is the best way to measure the company performance.
 
 
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There are more than 60 accredited hospitals in india either by JCI or NABH and if we add hospitals accredited by ISO then the number would be above 1000.  Accredition have never helped indian patients to choose a healthcare service provider as it never clearly indicates what benefits the patient is going to get from such accredited institutions. There are no clear demarcation for differentiating hospitals with their collective performance as one set up may be for secondary, tertiary or quaternary care. Patients are either referred to one hospital by general physicians or person in whom they have faith or they choose independently by their past experience. Few of the indicators I hope may he...
smartKPIs  |  Commented  |  1 year ago
Hi Prem , Speaking of KPI for hospitals, www.smartKPIs.com may be a good resource for you. It contains a user friendly library of well-documented performance measures. At the moment it lists over 4500 KPI examples, grouped in 73 functional areas,...
Prasad PN  |  Commented  |  2 years ago
Founded in 1976 by Dr. G. Venkataswamy, Aravind Eye Care System today is the largest and most productive eye care facility in the world. From April 2007 to March 2008, about 2.4 million persons have received outpatient eye care and over 285,000...
 
 
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smartKPIs  |  Answered  |  1 year ago
Hi Amit, In response to your question, www.smatKPIs.com might be a good resource for you. It contains a user friendly library of well-documented performance measures/ KPIs .  At the moment it lists over 4500 KPI examples http://www.smartkpis.com/...
Dayanand Deshpande  |  Answered  |  4 years ago
KPIs and KSIs (Key Success Indicators) are buzz-words consultants thrive on: they imply direction, energy, progress, action. Organisations feels that as soon as they define the KPIs they will realise exponential productivity gains, customers...
 
 
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The Key Performance Indicators are the threshhold criteria for the successful delivery of the project.The KPIs should be firmed up and work begin accordingly.The projected outcome will depend upon the following:-            . OCCUPATIONAL HEALTH AND SAFETY                .  PERMANENT INJURIES SHOULD BE NIL                .  MEDICAL TREATED INJURIES SHOULD BE NIL                .  SET UP A TEAM TO TAKE CARE OF SERIOUS ACCIDENTS         . ENVIRONMENT AND COMMUNITY              .   ENVIRONMENT CLEARANCE OBTAINED             .  COMMUNITY COMPLAINTS SHOULD BE AVOIDED             .  COGNISANCE TO COMPLAINTS SHOULD BE GIVEN        . IMPLEMENTATION AND DELIVERABLES            . SCOPE:   NO UNAUTHOR...
Mohammad Bakhsh  |  Commented  |  1 year ago
Thanks , Anita first for taking trouble in going through my written article and showing interest. I will surely make use of library as you suggested.Thanks, again.
smartKPIs  |  Commented  |  1 year ago
Hi Mohammad, In response to your posts, www.smatKPIs.com might be a good resource for you. It contains a user friendly library of well-documented performance measures/ KPIs. At the moment it lists over 4500 KPI examples http://www.smartkpis.com/kp...
 
 
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1 HR metric scorecard
2 Retention metric
smartKPIs  |  Added idea  |  1 year ago
Hi Gargi , Speaking of KPI in HR. www.smartKPIs.com may be a good resource for you. It contains a user friendly library of well-documented performance measures.  At the moment it lists over 4500 KPI examples, grouped in 73 functional areas, as well as...
Ameet Ranjan  |  Supported idea  "HR metric scorecard"  |  2 years ago
I completely agree with Diya, that there is no such qualitative quantitativecalculate monitor the performance of HR poeople. But as suggested by Dia we can go HR score card another options are HR audit. As we should compare the audit data with...
 
 
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Supply chain performance has never been as important as it is today. In an economy where supply chain's performance determines who will win the battle, it becomes very important to know how efficient...
smartKPIs  |  Answered  |  1 year ago
Hi Sudhansu Jena, Speaking of KPI in supply chain management. www.smartKPIs.com may be a good resource for you. It contains a user friendly library of well-documented performance measures.  At the moment it lists over 4500 KPI examples, grouped...
Sushil Soren  |  Answered  |  3 years ago
It can be considered in two ways... For Outbound : Ontime and in full everytime For Inbound : After setting up all the systems and agreed upon among your suppliers, service providers and yourself, KPI should be the performance of your production...
Mihir Jhaveri, PMP, CSCM  |  Answered  |  3 years ago
Hi Let me break up by drivers - Facilities,Inventory, Transportation, Information, Sourcing Pricing Facility Related Metrics: Capacity, Utilization, cycle time of production, actual average flow/cycle time, product variety, volume contribution of...
 
 
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