Sriram Renganathan's Profile
Sriram Renganathan | |
Service Delivery Manager, Applied Language Solutions | |
 | Applied Language Solutions  |
Professional summary
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Current Experience:
Service Delivery Manager, Applied Language Solutions
Previous: Delivery Manager, Hurix System P Ltd.
Assistant Outsourcing Operations Manager, IT Enabled Services
Cosmic Global Limited
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11.5 Years
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Delivery Management in Localization, Translation, ePublishing and IT.
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Contribution score:(27 points)
- Contacts: 1 following, 1 followers
Sriram Renganathan's Experience
| Current : |
Service Delivery Manager, Applied Language Solutions |
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| Translation and Localization | ||
| India, Chennai | ||
| Previous : |
Delivery Manager, Hurix System P Ltd. |
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| Chennai | ||
Worked from 2008 to 2010 | ||
Brief summary :
Maintaining and growing customer relationships. Management of a team of project managers to ensure quality deliveries. Detailed reporting, including risk, opportunity and issue logs, quality metrics, full status reporting, etc. Finding and assigning suitable resources to the projects and management of those resources to ensure successful project completion Ensuring that the suppliers costs are commercially viable for the project. Ensuring that the translated / localized documents are returned to the clients expected standard of quality Working alongside the sales team to ensure correct set up of future accounts, passing on expertise and taking ownership of parts of the customer communication Ensuring that projects and procedures are established for each customer, where necessary Taking on any other duties and roles as appropriate following the instructions of the Service Director - such as training and procedure updates. Hurix System (P) Ltd. Chennai, India Hurix Systems Private Limited provides technology, content development, and financial consulting services. Its product solutions include Red inQ, a platform that provides testing environments to corporate and educational institutions; eLcurve, which is an enterprise c lass learning management system; and eBook, a Web-based content authoring, structuring, and publishing tool. 2008 - 2010 Delivery Manager - Production As a delivery manager, leading a team of 130 resources at peak strength and overall responsibility for turnover of USD 2.3 million worth projects. Managing operational initiatives for ePublishing and Localization projects at Offshore Development Centre (ODC) I18N - lead architect, developer and advisor for internationalization (i18n) and localization (l10n) for SAP based media projects. Implementing operation management applications for scheduling, performance and quality management, operations metrics dashboard, learning and training management, and resource contact management Planning and conducting User Acceptance Testing of ePublishing / Localization activities. Duties included overseeing all QA documents including Test Plan, Test Specifications/Cases/Scripts. Identified, owned and drove all internationalization and localization efforts company-wide | ||
| Previous : |
Assistant Outsourcing Operations Manager, IT Enabled Services |
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| Surrey | ||
Worked from 2007 to 2008 | ||
Brief summary :
Designed process flow; assessed and researched technical and linguistic requirements Restructuring the process to enable a high performance team working for productivity improvement within six months Reorganizing the team at 2/3 the strength enabling high customer value and annuity business growth Ensuring up-skilling of the team across ePublishing and Localization technologies of choice to be absorbed for growth and retention Maintained good relationship with the clients while successfully managing offshore team Cosmic Europe Surrey, United Kingdom Cosmic Europe provides Business Process Outsourcing and IT Enabled Services to clients globally to conceptualise and realise technology driven business transformation initiatives. 2007 - 2008 Assistant Outsourcing Operations Manager Presales planning, estimating of costs and proposal writing to Prospect/clients. Programmed localization tools and utilities; tested and debugged localized software, help systems and web pages; and performed system administration duties. Defining localization/Translation project scope using relevant industry tools (translation memory, and graphic management tools). Planning and research of issues with Development , Testing, and Program Management. Manage project and communication with localization vendorswith the mission of producing and deploying localized content andon schedule. Managing the entire life cycle of multilingual translation, typesetting, web localization and E-Learning projects to achieve highest level of client satisfaction, quality and efficiency. | ||
| Previous : |
Cosmic Global Limited |
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| Canada | ||
Worked from 2003 to 2007 | ||
Brief summary :
Scheduling and assigning translation, typesetting, editing and proofreading tasks to offshore teams. Communicating clear and specific instructions to the back office and keep them accountable for quality and punctual delivery. Co-ordinate/communicate with the clients throughout the duration of the translation and typesetting projects in a timely manner and update them on the exact status of production as required. Reviews and signs-off on all vendor deliveries to ensure scope and quality of deliverables are met. Ensured the job control system to create work instructions, purchase orders, distributions and update the costs and job history for billing purposes. Cosmic Global Limited Chennai, India Cosmic Global is a growing force in the market of global operations focusing on Business Process Outsourcing and ITES which encompasses South East Asia, Europe, Canada and USA. 2003 - 2007 Team Head - Outsourcing Operations Responsible for managing and delivering Localization - Software, Web Localization and e-learning programs. Performed software localization engineering for Intel based toolkit (Integrator); tested and debugged localized software. Conducting linguistic analysis to identify potential problems and reduce assumptions and uncertainties. Ensure optimal allocation of resources, tasks and priorities. Closely monitor the progress of production at each stage of the process. Create and maintain production status reports for UK/Canada based project managers. Train the production team for knowledge/familiarity with the latest tools and technologies (Trados, Wordfast, XML, HTM etc.). Managed translation memory databases for various programs. | ||
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Sriram's communities
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28210 members, 169 jobs, 221 articles, 263 questions, 420 debates, 181 idea contests.
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