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Google's Gmail service was knocked offline Tuesday in an outage that the company said affected a 'majority' of its millions of e-mail users, including consumers who get Gmail for free and businesses that pay for a version for their employees. It was a disruption, which lasted under two hours, it was a bitter reminder of the growing dependence on Google's technology in today's world. The free version of Gmail is the world's third most popular e-mail program with some 149 million users worldwid, ranking behind the free e-mail services offered by Microsoft Corp and Yahoo Inc. Tuesday's disruption led tens of millions of Gmail users to get an 'Unable to reach Gmail' error message as their c...
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Samir Das
| Commented
| 2 years ago
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In today's world, nobody can think about communication without technology. Starting from telephone department till emails and chats. Everywhere technology is needed in the absence of which, no communication will take place. As far as Google is...
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Priti Dhanda
| Commented
| 2 years ago
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Though occasional disruptions are common, widespread outages involving Google's services are very rare actually. These things are becoming a bigger threat to Google as it tries to sell more of its services to businesses across various sectors and...
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Insight: "Gmail knocked offline for majority of users" deleted from your view.
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(rate this)
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Yes
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7
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No
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Shaikh Mohd. Laeeq
| Argues in support of
"No"
| 2 years ago
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defiantly not,Google has place of its own on the internet.The announcement of caffiene is simply another part of the tradition they have of coming up with products.Chrome was under development for nearly 2 years and now its available,same is...
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Sriram Raghavan
| Argues in support of
| 2 years ago
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I completely agree with what Mr. Gordon has said and there is no way that Bing is a competition for Google interms of search, the numbers increased in Bing is just because there was curiosity around the Microsoft and yahoo deal and this made people...
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Phillip.J.Gordon
| Argues in support of
"No"
| 2 years ago
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Is Google scared of Microsoft’s apparent early success with Bing? Of course not. Bing’s so far only managed to gain a couple of points in market share, why would Google be scared of it? Right? Well, someone over at Google is scared of Bing,...
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Debate: "Google "caffeniates" with its new search engine!!" deleted from your view.
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Addressing Abusive Customers Abusive Customers are the ones who use Obscene Language, Shouts or making threats . Such Situations could be addressed by using the following process in a Professional and Controlled manner. The various steps involved are dealt below 1. Maintain your Composure - Dont lose your composure considering the fact that customer is upset of the situation but not at your personally. Use Calming techniques such as Deep Breathing, Tension Relaxation techniques etc to address stress relief. Dont become unpleasant by raising voice or making threating remarks. Please note that you represent the company to the customer hence you must at all times present a Professional Image....
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Sujit Nimje
| Commented
| 3 years ago
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If the customer is still abusive even after reminding him that you are her for helping them and transferring the call. Tell him that your company wants them to be a satisfied customer, but his doesn't mean the customer should continue in abusive...
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Sriram Raghavan
| Commented
| 3 years ago
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Hi, In this situation try to remind your customers that you want to solve the problem and it can be only done when the language is appropriate and demands are reasonable. Other way to handle this situation is by transferring the call, tell you...
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Raghu Kastury
| Commented
| 3 years ago
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Excellent. We usually don't find such stuff in most of the management articles. Probably, a couple of more things one can try based on what works for the given situation. That is - While the client is shouting or talking with all abuses, filter...
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Insight: "Addressing Abusive Customers - Process " deleted from your view.
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Yes : It will result in few IT jobs
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No : It will not result in few IT jobs
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![](http://usrimg.toostep.com/images/profile_photo/29/icons/28597_190608081702.jpg "IT/Technical Editor, GP (http:\\sasiraj.emurse.com\"){kind=icon} |
sasi raj
| Argues in support of
"Yes : It will result in few IT jobs"
| 2 years ago
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Yes I jobs will exist in India , the T jobs are definitely staying with brains of USA. India is a minuscule player when it comes to home grown patents and technology . Better safe than sorry , cover your ass(ets) when you can. Stay safe with non-IT
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Sriram Raghavan
| Argues in support of
| 3 years ago
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No, it will increase the number of jobs. As Cloud computing decreases the cost of computing, the companies will save more and it will result in more jobs. More jobs because once the companies become affordable to automate things which are not...
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aditya ghare
| Argues in support of
"No : It will not result in few IT jobs"
| 3 years ago
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Though I disagree with Mr. Roy's argument, I feel that cloud computing will increase the number of IT jobs. As cloud computing gets popular the SMB market will open up and people who could not afford networking or were not aware of it's benefits...
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Debate: "Will Cloud Computing result in few IT jobs ?" deleted from your view.
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Communication is the key for Project Mnagement
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Internal Communication
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Ajay Kashyap
| Supported idea
"Communication is the key for Project Mnagement"
| 2 years ago
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Yes Mr.Mallaya, you are right. Both external communication betweenthe the Stake holders and the project team regarding resource mobilization and funding are very important in an organization.
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Sriram Raghavan
| Supported idea
| 3 years ago
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Yes trivedi, also they have to include status information tracking the progress, identifying problems and enabling team members to take corrective action, and authorization information - decisions made by customers, sponsors, and upper management -...
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Ideate: "Effective Communication in Project Management Process" deleted from your view.
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Excellent Communicator
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Be A Competent And Consistent Planner
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Ajay Kashyap
| Supported idea
"Excellent Communicator"
| 3 years ago
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hey Amit, I agree with your that project manager should be Excellent Communicator which is most important skill used by project managers and team members with in the organization. Project leadership calls for clear communication about goals,...
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Sriram Raghavan
| Added idea
| 3 years ago
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I think the project manager to be successful should be able to switch between manager and leader to manage as situations require.Leaders share and communicate a common vision,they motivate others. Managers are results driven and focus on getting work...
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Narasimha (PMP)
| Supported idea
"Excellent Communicator"
| 3 years ago
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most of the project managers spend their time in communicatio, the percentage of communication in the project is 75% to 90%.
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Ideate: "Tips: How to become successful Project Manager ?" deleted from your view.
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Power Efficient Systems
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Run a pareto on identified areas
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Dhananjay Raturi
| Added idea
"Run a pareto on identified areas"
| 2 years ago
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In my opinion: Sophisticated open source commercial power-meters, carbon calculators along with carbon footprint dashboards will be available in the market soon.So visibility and insight against the metrics will not be a big problem. The...
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Sriram Raghavan
| Added idea
| 3 years ago
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Computer systems which are outdated and no more used by an organization can be donated to various charities or non-profit organization to use it.
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Ideate: "How to implement Green IT?" deleted from your view.
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Optimizing your Page Titles
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Pick appropriate keyword phrases
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Sujit Nimje
| Added idea
"Optimizing your Page Titles"
| 3 years ago
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All of the major search engines have 100’s of different algorithms that compute where your webpage should be listed for different keyword searches. Putting your keywords within the Title description (the blue bar you will see at the top of your...
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Praveen Asthana
| Added idea
"Pick appropriate keyword phrases"
| 3 years ago
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This is the single most important thing to do when it comes to optimising your website for search engines. The keywords that your potential customers type into Google, Yahoo, MSN, and Ask Jeeves are the keywords that your site should be using...
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Sriram Raghavan
| Supported idea
"Optimizing your Page Titles"
| 3 years ago
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The title tag is one of the most important factors in the optimization of a site. Search engines try to assert a category or genre to each website, so the title tag should include one or two main keywords for your site, describing what it is for.
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Ideate: "Most Important SEO Design Tips" deleted from your view.
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(rate this)
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Yes
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19
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6
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No
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mathew thomas
| Argues in support of
"Yes"
| 1 year ago
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social net work sites have a role in business these days ... with certain class of people http://chat-with-mathew.50webs.com/
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Sriram Raghavan
| Argues in support of
| 3 years ago
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Every coin has two sides and you have to see the other side too. If you have contacts then you can get the real details later as per your needs. Atleast you know some people.
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Business Management Consultant
| Argues in support of
"Yes"
| 2 years ago
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I think that SOME and only SOME of these sites can be helpful and/ or good for business. You just have to be careful of which sites that you sign up for. Because many of them don't cater to the business crowd. Many of them are just focused on...
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Debate: "Are Social Networking sites like Facebook, MySpace good for doing business" deleted from your view.
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Scala
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Clojure
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Abhinav Chouhan
| Added idea
"Scala"
| 3 years ago
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Scala is particularly attractive to Java developers. Per its website: "Scala... is both object-oriented (think inheritance, methods, ...) and functional (think closures). It blends a number of modern language features, while maintaining close...
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Sriram Raghavan
| Added idea
"Clojure"
| 3 years ago
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Your company may be adopting the latest hardware, but can your software take advantage of its multithreading capabilities? You might want to look at Clojure , a dynamic programming language that targets the JVM. Explains its website, Clojure is...
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Ideate: "Which scripting language should I sue" deleted from your view.
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