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Adapted From Steve Chriest I can almost see professor Peter Drucker, widely acknowledged as the creator and inventor of modern management, gazing out his office window at Claremont Graduate University and pondering the widespread economic malaise that has affected nearly every industry and company worldwide. Professionals in the field of Customer Management face strong challenges today. Challenges, that Drucker's business philosophy directly address. For me, Drucker’s genius was not only the original thinking he recorded in timeless writings, but also his ability to remind managers of the obvious—those truths that stand directly in front of us and that we sometimes forget or fail to see in ...
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CA Narayanan K R
| Commented
| 2 years ago
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Apply the 80(20) or 75(25) or 90(10) percentages in your business to find which customers/ products bring the maximum business/ profit and find out the service requirements for them to list your KPIs for your sale force to preserve/ improve your...
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Ajay Ziz
| Commented
| 2 years ago
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with due regards to all DRUCKER fans .. a trucker perspective ( that is of banta singh plying a truck on sonmarg leh highway ) is more realistic / original than the Drucker perspective..
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Sunil Kumar
| Commented
| 2 years ago
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Revsiting the basics helps repostion the purpose of the business/ deliverables of the brand quite often!
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Insight: "The Drucker Perspective " deleted from your view.
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