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Knowledge about: Customer Service

Latest with tag: Customer Service

10 referals, 2 comments, 821 views  
By Kiran Kumar Reddy
CRM CRM is a multifaceted process, mediated by a set of information technologies, it focuses on...
Tags: Performance KPI Measuring CRM KPI
0 referals, 0 comments, 0 views  
By Gere Jordan
When you call a business and reach a courteous, polished customer service representative, you...
Tags: outsourcing small business call center answering service
1849 referals, 28 arguments, 547 views  
By Namrata Pathak
For anythingyou buy, anything you own in this competitive market .. would you go for a brand...
Tags: consumer durables customer care good customer service
By Bishnupada Mohapatra
No, They aren't vs Yes, They are
Tags: banking services private sector vs public sector
569 referals, 9 votes, 127 views  
By Malika
There would be many reasons why marketers or brands will be investing money in customer service,...
Tags: marketing customer satisfaction reason for customer service why customer service

Suggested reading for: Customer Service

0 referals, 1 arguments, 31 views  
By Onion Insights
Customer Service Levels need improvement vs Customer Service levels in India are at par with the...
Tags:
713 referals, 14 votes, 510 views  
By Meena Deshmukh
Customer service is an integral part of our job and should not be seen as an extension of it. A...
Tags: marketing service marketing service experience how to provide better customer services
680 referals, 13 votes, 1054 views  
By Anita Sawant
Customer service is the easiest way to get an edge on the competition. Studies have found that...
Tags: banking customer service in banks
105 referals, 14 votes, 1294 views  
By Rashmi Chawla
Friends, for many banks, customer service is a major initiative. Getting the first sale is the...
Tags: indian banks customer service 2010 banks improve customer service customer service in banks 2010
114 referals, 3 votes, 545 views  
By SHARATH CHANDAR REDDY
Over the last one decade, Insurance industry has become very competitive. There are two big...
Tags: insurance
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