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Avoiding Outsourcing failures - Knowing your Total Cost of Offshoring (TCO)

Tags : Offshoring Costs, TCO, ROI, IRR, return on investment , CFO, CIO, Global Sourcing, Outsourcing Risks, Business Value, Global Delivery, IT Services, Global Teams, Offshoring, Outsourcing, Indian IT industry, China IT, IT Industry, Information Technology Industry, IT market, IT Costs, IT Global, offshore outsourcing, IT outsourcing, Outsourcing services, business process outsourcing, business outsourcing, IT consulting, BPO
Industry : IT Services, Technology Consulting
Functional Area : Outsourcing, B2B Sales
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About "Avoiding Outsourcing failures - Knowing your Total Cost of Offshoring (TCO)" topic:

An outsourcing customer's revenue, profit and value are immediately at risk when vendors fail to identify and address the revenue generation and revenue growth dependencies between the departments being outsourced. Next generation service providers are beginning to deploy a more holistic approach to their engagement models. The approach includes diagnostics that rapidly identify and analyze revenue and cost creation activities, dependencies and success factors across their customer's company, client base, supply chain, and in the areas of business being outsourced. So how TCO the (Total Cost of Offshoring) is often underestimated by the service provider as well as the customer and the reasons behind that. Also costs like internal overheads, currency fluctuations and ambiguities in the contract. Do share your views here.

2 insight , 1 idea contests , 2 question on topic: "Avoiding Outsourcing failures - Knowing your Total Cost of Offshoring (TCO)"
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(rate this)
Outsourcing can be both good and bad depending upon the needs of the organization. It is like the two sides of the same coin.
Gargi Sinha  |  Answered  |  2 years ago
Yes Diva, at times outsourcing becomes benificial and at times it doesn't. But it should be decided accorting to he time and circumstances whether to outsource or not...
Sherin  |  Answered  |  2 years ago
salary and wages (payroll) and recruitment should be outsourced to a good and wellknown HR Solutions company, but  a full fledged and active HR Dept is essential for handling employee grievences, to effectively execute change management (change...
 
 
Answer: "HR to outsource or not to outsource" deleted from your view.
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Hi, all. We would like to ask you as to what do you think if given a chance to work and earn part time? That too by being a part of biggest team of hr in INDIA and without any investment. Also no nee...
Harbinder Singh Kainth  |  Answered  |  1 year ago
Hi, Jagdeep, please let me have the details of the said proposal. We are connected on Toostep. Warm Regards Harbinder Kainth +91 9820845225
 
 
Answer: "Hi, all. We would like to ask you as to what do you think if given a chance to work and earn part time? That too ON..." deleted from your view.
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1 Quality
2 Its certainly talent hunt without hiring the foreigners
V.Durga Rao  |  Added idea  "Its certainly talent hunt without hiring the foreigners"  |  3 years ago
Many may say that the India will become developed nation soon and they may show our GDP, growth of stock market, exports led by exports by the foreign companies in India, the salaries, the life style etc., but, the real development lies in our R D...
Bharat Satija  |  Supported idea  "Quality"  |  3 years ago
Yes reddy Quality in company matters more and also they must hire the best talent and imparting continuous training to  professionals on Quality . It is advisable for offshoring companies that venture into the KPO industry to focus on initial...
 
 
Ideate: "What are challenges that this emerging KPO industry might face in the near future?" deleted from your view.
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Outsourcing are countered by some important challenges Selection of appropriate offshore location Political and economic fidelity of the country Language and talent set of local population The condition of the country's existing telecommunications infrastructure Priorities for selecting an outsource partner On a scale of 1 to 5 (where 1 = extraneous and 5 = vital) Selection of ideal outsourcing partner Price Expertise in a particular industry Integration capabilities Training and qualifications Overall customer service strategy Company information privacy Knowledge in latest technology Dynamic challenges Management challenges Cultural/language communication risks Security risks Legal concer...
 
 
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Ten Precautions while outsourcing Precautions need to be taken while outsourcing work due to various reasons like money, time, availability of manpower etc. There are many risks involved during process of outsourcing and thus it is imperative to choose the right service provider. The outsourcer should be honest and efficient with good communication skills. This is not a big and difficult task and all one has to to do is ask the right questions. Below are some of the pointers that one should keep in mind while choosing an outsourcing company: 1. Do your homework properly. Find out for how many years the company has been outsourcing. Get adequate information on the company as to the strength ...
 
 
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