Business process consulting is an invaluable but underused service
Tags :
Business Process Consulting, Business Process Management, Sales Consulting, Consultative Sales, Process design, process modeling, Business Analysis
Industry :
ITES / BPO / Customer Service, Management & Strategy Consulting, Hospitals, IT Services, Hospitality, Medical Devices, Products & Solutions, Hedge Funds/VCs/Private Equity, Banking, Public Sector/Government
Functional Area : India, VC funding, Success Stories, Business Processes, Change Management, B2B Sales, Business Models |
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About "Business process consulting is an invaluable but underused service" topic:
Process
consulting is a powerful tool which is used to enhance group
effectiveness, shorten meeting times, and address conflict. It helps
teams to work together more effectively, and its effects can last long
after the consultant has departed.
The benefits of process consulting are usually:
- Shorter meetings.
- More productive meetings.
- Better decisions.
- Increased feelings of participation or potency.
- Greater satisfaction with the team or meetings.
Process
consulting is carefully intervening in a group or team to help it to
accomplish its goals. The consultant does not try to help the team as
an expert; instead, the consultant helps the team to help itself.
These
skills used in process work are quite different from those used in
"expertise-based" consulting, because the consultant must:
- Concentrate on the way the team works, rather than what it is working on.
- Stay silent even when issues s/he knows or cares about are discussed.
- Ask questions instead of offering expert advice.
- Help the team solve its own problems.
- Not make value judgements or deal with content issues.
- Understand group dynamics, conflict resolution, and manager/leader development.
Process
consulting also requires a client who is aware of their problems, and
who is willing to listen and change some habits if needed. In some
ways, process consulting is as difficult for the client as it is for
the consultant, because they must put aside any natural defensiveness
and temporarily yield their authority in some ways. However, the
rewards far outweigh the efforts and risks.
Overall, process consulting is an invaluable but underused service which requires an experienced consultant.
Process consulting is a powerful tool which is used to enhance group effectiveness, shorten meeting times, and address conflict. It helps teams to work together more effectively, and its effects can last long after the consultant has departed.
The benefits of process consulting are usually:
- Shorter meetings.
- More productive meetings.
- Better decisions.
- Increased feelings of participation or potency.
- Greater satisfaction with the team or meetings.
Process consulting is carefully intervening in a group or team to help it to accomplish its goals. The consultant does not try to help the team as an expert; instead, the consultant helps the team to help itself.
These skills used in process work are quite different from those used in "expertise-based" consulting, because the consultant must:
- Concentrate on the way the team works, rather than what it is working on.
- Stay silent even when issues s/he knows or cares about are discussed.
- Ask questions instead of offering expert advice.
- Help the team solve its own problems.
- Not make value judgements or deal with content issues.
- Understand group dynamics, conflict resolution, and manager/leader development.
Process consulting also requires a client who is aware of their problems, and who is willing to listen and change some habits if needed. In some ways, process consulting is as difficult for the client as it is for the consultant, because they must put aside any natural defensiveness and temporarily yield their authority in some ways. However, the rewards far outweigh the efforts and risks.
Overall, process consulting is an invaluable but underused service which requires an experienced consultant.
2 debates
, 1 question
on topic: "Business process consulting is an invaluable but underused service"
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(rate this)
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Process consulting is a powerful tool requiring professionals
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VS |
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Process consulting can be done with internal resources
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Laval Bhatt
| Argues in support of
"Process consulting is a powerful tool requiring professionals "
| 1 year ago
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“Every business is different and every business needs to be studied in its own individual stature and not a generic industry one.” Process consulting is carefully intervening in a group or team to help it to accomplish its goals. The consultant...
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Debate: "Business Process Consulting service is essential to every business" deleted from your view.
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(rate this)
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Answer: "What is the current scenario and growth prospects in the Consulting industry? who are the leading players?" deleted from your view.
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(rate this)
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Yes
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28
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VS |
0
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No
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Padmaja Baskar
| Argues in support of
"Yes"
| 1 year ago
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Ofcourse it will. The engineers at nuclear plants have already resumed work!! Bravo..
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SHRIKANT MANOHAR DANKE
| Argues in support of
"Yes"
| 1 year ago
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They are masters in it. & best of luck for them. May GOD bless them. Thanks for referral, Padmja.
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Debate: "Will Japan Bounce Back?" deleted from your view.
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