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Customer Service & Relationship Management
Contract Negotiation Best Practices
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contract negotiation, contract negotiations, negotiation, customer service employment, jobs customer service, crm, customer services, customer service center, customer service work, customer service salary, call centre,
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IT Services
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About "Contract Negotiation Best Practices" topic:
Negotiating contracts can be challenging in any business, but in IT, it can make the difference between a successful long-term relationship, or a dismal long-term relationship. Share and discuss negotiation approaches that deliver good business results.
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on topic: "Contract Negotiation Best Practices"
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Failing to understand other person's needs
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Negotiation is an art to be performed
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amritraj
| Added idea
"bargaining power"
| 1 year ago
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"Negotiation is difficult"... yes indeed it is. why? being a front end sales guy, i face it day in and day out. And the reason is purely on the bargaining power of either the supplier or the purchaser. In today's highly clustered market pricing...
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R. Rajagopalan
| Added idea
"WIN WIN"
| 2 years ago
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it is an art. I suggest you go thro " DISC" profile of a person. ( DISC is a test which determone the behavior of people and if you do this, you can reasonably judge in half an hour where is th eother perosn will fit in) and you should change...
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K.B. Upendar Sagar Upendar Sagar
| Supported idea
"Failing to understand other person's needs"
| 3 years ago
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Negotiation is so easy as tough , vise versa. It all depends upon the level of understanding. Every person defers only upon the level of understanding. I have seen people who are illeterate but they can easily negotiate, this because only...
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Ideate: "Why it is so difficult to negotiate ???" deleted from your view.
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Know Who You are Dealing with Do your homework, know your customer, and know your competition. Make sure you investigate the personalities of all the players. Learn who your customers and competitors are as professionals. What is their negotiation history? What has been your competitor s sales strategy? What solutions have they offered? Where? At what price? And with what terms? Negotiate Only with Decision Makers Sometimes an apparent decision maker is merely a gate keeper in disguise. Ask probing questions to discover who is really in charge. One such question to ask is: Who has sign-off authority for an investment of this size? Refuse to negotiate with people who do not have the ultimate...
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Nital Dave
| Commented
| 4 years ago
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A fantastic article. The bottomline line for all negotiations should be value for money. At every step both sides should be aware of this and a win win situation is achieved.
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Ashutosh Bhatnagar
| Commented
| 4 years ago
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Very Good Article. I have always tried to arrive at Win-Win situation during my negotiations with my clients. It works wonders. It has helped me in getting repeat business from the same clients.
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Hi, We are group of compaines engaged in Contracting, Construction Real Estate activities. In the UAE we have had presence since over a decade now growing. In order to cater to the ever changing ...
Answer: "I wish to find the providors of ERP Solution for Contracting Company who are based out of India & have a presense in UAE /..." deleted from your view.
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