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Enhance Your Customer Relationship

Tags : hotel customer service, hotel guest, customer hotel, customer service, hotel management, Menu, dining, food, beverage, hotel prices, hotel discount, resort hotels, business hotels, restaurants, best restaurants, best hotels, indian restaurants, luxury hotels, hotel deals, Motels, Hotels
Industry : Hospitality
Functional Area : Growth
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About "Enhance Your Customer Relationship" topic:

Customer Relationship becomes a strategic necessity for attracting and increasing guests patronage. Discuss here how to enhance your customer relationship in Hotel & Restaurant business.

1 insight , 1 debates on topic: "Enhance Your Customer Relationship"
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Success in sales depends directly on your ability to make yourself likeable, and create a positive experience for your customers. The following 9 Tips are some of the best - and easiest - ways I know to help you create a more positive customer experience: 1. Love what you sell, the company you work for and the customers you serve. If you are truly passionate about these three things, your willingness to help your customers solve their problems will shine through. Customers will believe your sincerity and be captivated by your excitement. In short - you will be fun to work with. Our studies show that customers prefer to buy from sales people who overtly show that they believe in the products...
 
 
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Customer 
46
VS
19
 Staff
Paritosh Kalra Kalra  |  Argues in support of  "Staff"  |  11 months ago
If the staff is satishfied then only the customer who will get support from the staff will happy. hence if staff is happy customer will be happy vikash
S. Muralidharan  |  Argues in support of  "Customer"  |  1 year ago
CUSTOMER and only CUSTOMER, without them no staff exist in Service Industry!
R.Saseenthren  |  Argues in support of  "Staff"  |  1 year ago
I would say the good loyal staff comes first, because you need a good base to  put the structure,here again referring  staff belongs to base, with out base we can't implement or formulate any strategics,to reached the objective, 
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 STORY OF KARAMBIR SINGH KANG-THE SAVIOUR OF TAJ HOTELS MUMBAI 26/11   Karambir wasn’t supposed to be his name. At 22, Kanwaljit Kang was married and pregnant. One night, she had a dream. A saint opened the Sikh holy book and said, “Name your baby, a son, Dusht Daman.” Kanwaljit only laughed. Such a hard name for a child, she thought. The name meant “Destroyer of demons”. The saint was right. A boy was born. For eight months, he went without a name. Finally, Kanwaljit and her husband Jagtar went to a nearby saint to ask for another name. A name not so rough. But the saint said the name should stay. Still, Kanwaljit resisted it. No, we must give him something more modern, she thought. A softer name. They settled on Karambir. It meant, “A person who does brave deeds”. Now, Kanwaljit, 61, cries when she talks about her son’s name. She wipes her eyes with her dupatta continuously. Her makeup smears into little rain clouds around her eyes. “If I had given him the name I was supposed to,...
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