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IT Services- Retail and Consumer Products
Evaluating customer loyalty solutions
Tags :
customer loyalty, loyalty, customer, customer service, customer satisfaction, retail market, retail marketing, retail management, retail chains, retail outlets, retail companies, erp, consumer products. management, network software management, maintenance software, document management, software.
Industry :
IT services, IT products
Functional Area : product development, application software |
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About "Evaluating customer loyalty solutions" topic:
Customer Loyalty Programs ie.,(CLP) have come a long way from their early beginnings in the late 70's. Conceptualized with the original idea of gaining a better understanding about popular routes for airliners, the customer loyalty programmes have evolved to become a subject of wider corporate aspirations and challenges in the IT and its services. So let us discuss on the topic.
1 insight
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, 1 idea contests
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on topic: "Evaluating customer loyalty solutions"
Prev1NextShowing 1 - 4 of 4
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(rate this)
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Improving business performance
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Design a product that matches market needs, and support in the form of service.
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Alok Sharma
| Added idea
"Customers are looking for benefits then solution from the products"
| 1 year ago
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Today customers wants both tangible and intangible benefits around the product then simply solution from it. which is why today aspects like camera, applications, music, etc are sold by mobile companies. Also how much you interact with them for...
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Rammohan
| Added idea
"commited after sale service"
| 1 year ago
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Now a days good will is something that can not be ruled out for marketiing so in my opinion, commited after sale service gives a reputation and it is something that can only be achieved sustained by vigilant concerned Manager, may be sales or...
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Ambadas Jinde
| Supported idea
"Improving business performance"
| 2 years ago
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We can increase the customer loyalty by number of ways, like meeting the products with customer needs, providing customer service cell, designing the product with minimum failure and maintenance. Now most of the industries are running on the...
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Ideate: "How Manufacturer can Increase Customer Loyalty ?" deleted from your view.
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The last millennium has witnessed innovations at every stage of the supply chain, giving rise to new models. The consumer interface, i.e. the retailing factor has undergone a sea of change, partly due to changing consumer needs and partly due to the emergence of new technologies. While some of the changes have been evolutionary in nature, some others have been category killers…leading to radical change in both consumer perceptions and formats. The ever-increasing focus on the customer will encourage all retailers to investigate the best way to foster and retain customer loyalty. With the conventional wisdom in retailing questioned and factors like location and prices not deemed as different...
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Imran KHan
| Commented
| 3 years ago
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loyALTY PROGRAMES R ONE OF WAYS TO BRING CUSTOMERS BACK TO STORES AND IT ALSO HELP MAINTAING DATA OF CUSTOMERS
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arul raj
| Commented
| 2 years ago
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How to forecast the lifetime value of a loyal customer?
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Insight: "CONSUMER ATTITUDE TOWARDS LOYALTY PROGRAMS AND SHORT TERM PRICE PROMOTIONS" deleted from your view.
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In my opinion it effects a lot without proper marketing strategy one could rule over the market for shorter period but in long term that Product will vanish as it is not according to customer/market p...
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Mathew Cherian
| Answered
| 1 year ago
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Before a product is planed lot of work is undertaken, including customer value proposition. Probably a need is already known sprouting up where a mission is a possibility. Designing the right product, at the right cost where it can be purchased...
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NATTERAJA R. ARIKRISHNAN
| Answered
| 1 year ago
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At the out set, the customer value involves: a] looking at your business from the customer's point of view to understand customer's perception and b] making it easy for your customers to do business with you. Earlier the selling was an act of...
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Answer: "how does market effect the customer value?" deleted from your view.
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Everyone try to satisfy customer but all of them having their o
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Patterns of satisfactin
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Mohommad Azharuddin
| Argues in support of
"Everyone try to satisfy customer but all of them having their o"
| 1 year ago
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Different people have different views...so according to product and region of sales companies need to play different ideas to attract maximum customers...
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Debate: "Everyone try to satisfy customer but all of them having their own way to satisfy the customer." deleted from your view.
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