Handling difficult Clients

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Industry : Public Sector/Government, IT Products, IT Services, Management & Strategy Consulting
Functional Area : Capital Management, Strategy Execution, Business Policy

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About "Handling difficult Clients" topic:

This question is raised to workout with clients who are uncertain about their requirements and hence unintensionally provide the wrong details or data sometimes.

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What is the right way to handle a client who is confused about his/her requirements?

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	S. Muralidharan \| Answered \| 8 months ago
	If the clients are extra-ordinarily clear about their own requirements, why do they need you? They can as well break the work in portions and get the desired outcome at a cost-effective way. Sustenance of your business interests would be at stake...

	anish kumar \| Answered \| 8 months ago
	business is all about confusing people to get your profit............

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Please someone tell me how to handle vat for a non-limited liability company?

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Are you the proverbial ‘difficult employee’?

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Hi Friends, Last month I had a meeting with one of my old friends, who is now VP–HR in a fairly large IT setup. He informed me that he is planning to lay off a couple of hundred people in his company, in a phased manner. What surprised me was that he mentioned that out of them around 80% are ‘difficult employees’. I wondered aloud what was his definition of a ‘difficult employee’. What he told me was interesting and forms the basis of this post. “In every department/organization there are few people who are arrogant, demeaning (to others), insubordinate, not trustworthy, (always) cribbing and unproductive. And these employees are a huge drain for an organization in terms of wasted time, reduced productivity, inefficiency, and ultimately resulting in customer loss.” I again asked him as to why did the team, then not take precautions while hiring? He said these are traits and sometimes it is difficult to observe them during an interview. You get to know about them only from...

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Management story

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This is a story from web : One fine day, a bus driver went to the bus garage, started his bus, and drove off along the route. No problems for the first few stops - a few people got on, a few got off, and things went generally well. At the next stop, however, a big hulk of a guy got on. Six feet eight, built like a wrestler, arms hanging down to the ground. He glared at the driver and said, "Big John doesn't pay!" and sat down at the back. Did I mention that the driver was five feet three, thin, and basically weak? Well, he was. Naturally, he didn't argue with Big John, but he wasn't happy about it. The next day the same thing happened - Big John got on again, made a show of refusing to pay, and sat down. And the next day, and the next. This grated on the bus driver, who started losing sleep over the way Big John was taking advantage of him. Finally he could stand it no longer. He signed up for body building courses, karate, judo, and all that good stuff. By the end of the...

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Job interviews: Answer 10 tricky questions

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THE formula for success in job interviews is not written in stone, especially when it comes to tricky questions. For instance if you are being interviewed for a sales position, a potential employer may ask you, “What would you do if a clients hinted at kickbacks?” How would you respond? Will you appear shocked or deliver your answer with poise? Here are some suggestions on how to answer 10 such questions. Being prepared will give an edge, and not to mention, boost your confidence.

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