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How to Build a better Quality Management System?
Tags :
Quality,TQM,customer,satisfaction ,organization,management system
Industry :
Automobile, Industrial Products/Heavy Machinery, Oil & Gas, Power
Functional Area : Growth, Business Processes |
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About "How to Build a better Quality Management System?" topic:
Quality is considered as the most powerful factor to capture, retain and enlarge customer base in the modern business scenario. Achieving customer satisfaction is the essential business of business and quality management is the most effective enterprise strategy. So organizations are nowadays concentrating on how to improve their output quality. And for a better quality output there should be a better quality management system inside the organization. So here lets discuss on how organization can build a better quality management system and how it helps the organization.
1 insight
, 3 debates
, 6 idea contests
on topic: "How to Build a better Quality Management System?"
Prev1NextShowing 1 - 10 of 10
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(rate this)
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1
Is the Top management in the organization aware of bottom Level Employees
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Build QMS over the 4 main fundamentals : Top Management, Employees Involvement, Internal Audits and Voice of Customer
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K. NARAYAN
| Supported idea
"Build QMS over the 4 main fundamentals : Top Management, Employees Involvement, Internal Audits and Voice of Customer"
| 2 years ago
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I agree with all that Mr. Lopez has said ; I would like to replace the word "involvement" by "commitment". Companies generally subject their employees to training programmes and other incentive schemes , getting them involved in QMS. However , if...
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Parag Kumar
| Supported idea
"Build QMS over the 4 main fundamentals : Top Management, Employees Involvement, Internal Audits and Voice of Customer"
| 2 years ago
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I completely agree. For a better QMS and its improvement, you need, - Top Management Committment - Employee involvement (Every one of them) - Regular and Sincere Internal Quality Audits - Serious Management Reviews - Meaningful Data Analysis -...
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BIBEK PRAKASH PATEL
| Supported idea
"Is the Top management in the organization aware of bottom Level Employees"
| 2 years ago
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I think most of the company are experience this problem. Is it knowingly or unknown to top management ,I am confused. I have tried to put it to my management several times but they kept silent. I feel this really pull down the productivity by...
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Ideate: "How to Build a better Quality Management System?" deleted from your view.
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(rate this)
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1
5 Whys technique
2
pareto chart,ishikova diagram,histogram,measuring chart,scatter diagram
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mohamed nizamudeen
| Added idea
"pareto chart,ishikova diagram,histogram,measuring chart,scatter diagram"
| 2 years ago
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use 7 tools
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Isha Verma
| Added idea
"5 Whys technique"
| 2 years ago
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I think the "5 Whys" is a simple problem-solving technique that helps users to get to the root of the problem quickly.It helps to quickly determine the root cause of a problem which is easy to learn and apply. When looking to solve a problem, it...
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Ideate: "What types of Quality Management tools do you utilize to make personal or decisions? " deleted from your view.
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(rate this)
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Investment in Quality is worth it
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10
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0
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Go Slow on Process Quality investments
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Vijay Bhaskar
| Argues in support of
"Investment in Quality is worth it"
| 2 years ago
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Quality is not a commodity that can be plug played. Its a system that works well only when there is a continuous drive across the company. Irrespective of the ups and down of the market, the end customer will never want a hit on the quality. It...
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Chetan Pancholi
| Argues in support of
"Investment in Quality is worth it"
| 1 year ago
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Today Quality is the requirement of all. Right quality at right time at right place at right quantity.
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Debate: "Relevance of Quality" deleted from your view.
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(rate this)
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Debate: "classic" deleted from your view.
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(rate this)
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1
Continuous Improvement
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Customer Focus
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Shikha Malhotra
| Added idea
"Customer Focus"
| 2 years ago
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In my opinion the most important commandments of Quality Management is meeting or exceeding customer expectations. The goal is to first identify and then meet customer needs because a perfectly produced product has little value if it is not what...
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Abhijeet Kadian
| Added idea
"Continuous Improvement"
| 2 years ago
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I think the most important Commandments in Quality Management is Continuous Improvement. Improvement in terms of plateaus that are to be achieved, such as passing a certification test or reducing the number of defects to a certain level.
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Ideate: "What are the important Commandments of Quality Management?" deleted from your view.
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(rate this)
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1
Total costs of quality
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Prevention costs
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V S Ramesh Rao
| Added idea
"Total costs of quality"
| 2 years ago
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Quality costs are measured or collected in predetermined "baskets" of 1. Prevention costs, 2. Appraisal Costs, 3.Failure costs. The Failure costs are further segregated into Internal ad External failure costs. In a typically well run company, the...
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Isha Verma
| Added idea
"Prevention costs"
| 2 years ago
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In my opinion prevention costs is one of the cost associated with quality. These are costs incurred in the process of preventing poor quality from occurring which include quality planning costs, such as the costs of developing and implementing a...
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Ideate: "What are the cost associated with quality in QMS?" deleted from your view.
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1) Satisfy the customer The first and major QMS principle is to satisfy the customer--the person who pays for the product or service. Customers want to get their money's worth from a product or service they purchase. A)Users If the user of the product is different than the purchaser, then both the user and customer must be satisfied, although the person who pays gets priority. B)Company philosophy A company that seeks to satisfy the customer by providing them value for what they buy and the quality they expect will get more repeat business, referral business, and reduced complaints and service expenses.Some top companies not only provide quality products, but they also ...
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Manmohan Tolaramji Pandia
| Commented
| 2 years ago
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practical and supportive for whome who decided to be on the top of the town
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Insight: " Principles of QMS" deleted from your view.
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(rate this)
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1
Managers seriousness and commitment to quality
2
Get someone knowlegable in 'What is QMS'
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Manmohan Tolaramji Pandia
| Supported idea
"Managers seriousness and commitment to quality"
| 2 years ago
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i strongly advokate in support
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Satyanarayana Reddy
| Added idea
"Get someone knowlegable in 'What is QMS'"
| 2 years ago
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Feedback from customers
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Ideate: "What are the essential components of QMS ?" deleted from your view.
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1
Quality means conformance to specifications
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Quality meaning thereby to establish a policy that meets ISO requirements
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Paradkar Amit
| Added idea
"Quality meaning thereby to establish a policy that meets ISO requirements"
| 2 years ago
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More Elaborately " Policy established to meet ISO 9001:2008 (since it is latest) requirements. i.e To manufacture product of high quality meeting customer and regulaotry requirement. Also commitment to provide highest level of customer...
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Sampanna Shastry
| Supported idea
"Quality means conformance to specifications"
| 2 years ago
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S I agree.. Quality means meeting the Specifications up to certain extent... It also means It product satisfies the Requirement or needs that it is manufactured for... It also means It will keep meeting requirements up to the Life of the Product...
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Ideate: "What does Quality in QMS mean in an organisation?" deleted from your view.
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(rate this)
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better quality
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15
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8
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less cost
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Visakh P V
| Argues in support of
"better quality"
| 1 year ago
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better quality is important which dsnt meant smeone can book triple profit with their products
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Nilesh Jain
| Argues in support of
"less cost"
| 1 year ago
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In Indian (developing) market economy context, it can't b a thumb rule since quality cost can be very much product/service specific. There are products/services where quality (e.g. human life related products) OR cost (e.g. use and throw stuffs)...
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Malika
| Argues in support of
"less cost"
| 1 year ago
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In India if a product has to become popular all over the country then the product has to cheap first...and value for money kind of a thing, and if one concentrates too much on quality and the pricing goes haywire then no use as people will stay...
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Debate: "better quality or less cost" deleted from your view.
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