Is eCommerce Driving Value for The Customer Today?
Tags :
e-commerce, ecommerce, India, internet, web, online, sales, business, growth, consumers
Industry :
Internet, IT Services
Functional Area : Performance, Valuation, India, B2B Sales, Consumer Sales, Growth, Web 2.0 +, Strategy Execution, Global Business, Business Policy |
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About "Is eCommerce Driving Value for The Customer Today?" topic:
E-commerce is on a move in India and
more people are logging onto web for business transactions. But still
there are so many factors that affect the growth of ecommerce in
India and the customers are not receiving the right value out of it.
Let us discuss the pros & cons of ecommerce in India and what it
takes to be a preferred mode....
1 trends
, 1 insight
, 3 debates
, 7 idea contests
, 1 question
on topic: "Is eCommerce Driving Value for The Customer Today?"
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(rate this)
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1
Performance Issue
2
Less ads on the home page
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Soumitra Hazra
| Added idea
"There must be save option in the irctc website to save e ticket"
| 1 year ago
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It is necessary to give a save option to save e-ticket. All time it is not possible to take print out.
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Ashish Marwal
| Supported idea
"Performance Issue"
| 2 years ago
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Agreed. Many a times the server reports extremely sluggish performance which result in transaction timeouts or "The server too busy" errors. Performance optimization is the first thing they should put on their improvement plans.
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Arup Chakraborty
| Supported idea
"Performance Issue"
| 2 years ago
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Someone really needs to checks this performance issue. At times it seems much easy to give a call to the next dorr agent to Book the tickets on your behalf instead of you sitting on the computer to book the ticket.
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Ideate: "How IRCTC can improve its service?" deleted from your view.
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(rate this)
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Yes
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7
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22
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No
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ravi teja paleti
| Argues in support of
"No"
| 2 years ago
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because the online newspaper is not handy.and we cannot review it always unless we have a laptop with us always and a network connection.it will not be successful in inda
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MAJETY CHANDRA SHEKHAR
| Argues in support of
"Yes"
| 2 years ago
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getting information instantly what happening around world is easy. at the same time paying little amount for the things we are getting shall be made compulsory
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sanjay dey
| Argues in support of
"No"
| 2 years ago
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We r livin in a country where the citizen doesnt have anything free. The idea of paying for newspaper is also for most is unncessary. As we dont have time to read the newspaper. As we go to our workplace or as we work we just gobble the...
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Debate: "Will Readers pay for online news?" deleted from your view.
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(rate this)
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1
Need Techno Awareness
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Value to Consumers
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Anna George
| Added idea
"Trust among customers"
| 2 months ago
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People are ready to go for ecommerce services if they can trust on the technology. In India still people think that buying via online would be fake. Also people really hesitate to pay first and wait for delivery of the unseen product. But Pay at...
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nichesuite
| Added idea
"creating awareness"
| 9 months ago
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ecommerce should add value to the ultimate users.. now a days most of the businesses are attracting customers through online.the companies should communicate the core benefits, value propositions of buying ecommerce. by nichesuite....
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Ideate: "What are the crucial factors that can trigger the growth of ecommerce in India?" deleted from your view.
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(rate this)
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1
Vertical Selling
2
Unique benefits
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Anna George
| Supported idea
"Vertical Selling"
| 8 months ago
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I think Harry is absolutely right. Marketing strategy and Pricing are the two major factors which would differ each online store from other. Quality of service also matters. If the steps to purchase customers favorite items are less and customer...
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ricky P
| Added idea
"Unique selling proposition"
| 9 months ago
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All companies use the strategy of USP, all are differnet in their approach, "Buy it, sell it, love it", and their target audience will be different,Amazon USP is "Earths Biggest Bookstore", "Nichesuite's USP is Future ready ebusiness solution"....
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harry P
| Supported idea
"Vertical Selling"
| 9 months ago
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ya i too agree with Leena point, in case of online selling one has to wit for some year to achieve their scale. because the awareness it self takes time to spread, and companies competativeness also matters. the USP model, marketing stratergy,...
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Ideate: "Every online store sells almost the same items, How they can differentiate from each other?" deleted from your view.
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(rate this)
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1
Out of stock products
2
Promotional Ads
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Dayanand Deshpande
| Added idea
"Out of stock products"
| 2 years ago
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It has occur many times for me like, after adding a product to the cart it will show that the product is out of stock. I believe this is too irritating to the customers, after going through all the process and later it says 'out of stock'. If the...
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Mahalakshmi Subramanium
| Added idea
"Promotional Ads"
| 2 years ago
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The main reason for me not buying online is that there are a lot of promotions and products on the e-commerce sites, which will lead the customers to unwanted and un-related sites, when we accidentlly click on them. More than the needed...
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Ideate: "Why you don't buy online?" deleted from your view.
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(rate this)
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Yes
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9
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10
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No
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nishant
| Argues in support of
"Yes"
| 8 months ago
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I am a huge fan of leveraging web analytics to gain insights about your customers, campaigns and site usability. However, one of the challenges most online retailers face is how to gain actionable insights from the analytics tool without getting...
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Diptanjan Mukherjee
| Argues in support of
"No"
| 3 years ago
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India is still not ready for Ecommerce yet. I agree with Saurabh and Deepali. Most of the people are not aware of ecommerce yet. People think paying online using Credit card is still a risk no matter if the site have "Veri sign" logo in it. We...
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Anna George
| Argues in support of
"Yes"
| 9 months ago
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Ecommerce is the upcoming boom in India. Industries like Retail, Hospitality etc would find more profit if they make use of the ecommerce technology. Companies like Nichepro Technologies Bangalore have already come up with an -Business Solution...
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Debate: "Has eCommerce caught up in India? " deleted from your view.
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(rate this)
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There are many companies who have started venturing into Mcommerce even when Ecommerce hasn't got strong hold among the Indians.It is no doubt more convenient and faster but what about the security a...
Answer: "Would you prefer Mcommerce over E-commerce???Why?" deleted from your view.
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(rate this)
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1
ebay.com
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Homeshop18.com
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Rajendra
| Supported idea
"ebay.com"
| 2 years ago
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ebay is more of a bid and buy site where you can get good deals indeed. I havent experienced buying there but guess it is gonna be a good 01. Moreover it is internationally owned known, definitely one might enjoy shopping experience here.
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Rajendra
| Supported idea
"Shopping.rediff.com: "
| 2 years ago
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Agreed on all the above features but according to me a better E-Commerce site must also have a strong call centre back-up for handling the queries/complains/suggestions etc which cannot b done to some extend in the Internet, talking is very...
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Sudhansu Jena
| Supported idea
"ebay.com"
| 2 years ago
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e-bay is the most popular online retail site among the users...
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Ideate: "Best Indian online retail site?" deleted from your view.
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(rate this)
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Yes
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5
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1
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No
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António José Gomes
| Argues in support of
"Yes"
| 2 years ago
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I think this is a good move, in terms of delivery times and simplicy of process. But, as always, there is another side which is that there is no third party, trusted by both parts, to assure that the transaction will go smoothly and without any...
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Debate: "E-payments to be credited directly to merchants" deleted from your view.
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(rate this)
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Confidence in e commerce: One in three respondents polled reported that they were very confident when using their payment cards online. Driver of online shopping: “Freedom to shop anytime” is main driver for online shopping Top three reasons for shopping online: ‘the freedom to shop anytime’ (75 percent), ‘the ability to compare prices and save money’ (74 percent) and ’save time’ (74 percent). Average Annual Spend: Average of US$2,086 (thats less than 1 lakh!) in the past 12 months by Indian while respondents from Asia Pacific spent an average of US$2,526 during the same period. Where are Indians Shopping: Indians are shopping more on overseas eCommerce websites Most popular online purchas...
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Amit Tripathi
| Commented
| 2 years ago
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Very good analysis Veena!We don't have so much of disposable income as yet and moreover Indians still love to go out and shop more esp for the high end and expensive products.Once the ability to compare and trust on quality of product is...
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Trends: "Average Indian Spends Less Than 1 lakh A Year Via E-Commerce" deleted from your view.
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