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1 trends , 9 debates , 1 idea contests , 2 question on topic: "IT Customer Support Jobs"
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Other knowledge matching "IT Customer Support Jobs" topic
Posted by: Sharad Gupta
Activity: 305 referals , 3 comments, 142 views
How IT cos hurt environment The machines that handle the world's computing tasks are also some of the planet's biggest polluters . Data centers, PCs, mobile phones and gaming consoles use electricity that frequently comes from coal-burning power plants or other sources of energy that give off high carbon emissions. The information and communication technology (ICT) industry in the US is on track to quadruple its consumption of electricity between 2009 and 2020, according to a study released today from the Institute for Sustainable and Applied Infodynamics (ISAID) in Singapore and Rice University in Houston, Texas . Unless electronics can be altered to become significantly more energy-efficient, the related carbon emissions from these products are set to grow as well, says the report. In the US carbon emissions related to tech products will grow from 72.95 megatons of carbon dioxide released in 2009 to 195.06 megatons released in 2020. About 6 per cent of the world's...
Posted by: JAISIMHA DAS
Activity: 0 referals , 2 comments, 224 views
Nicholas Carr's article "IT Doesn't Matter" (Harvard Business Review, May 2003) challenges the value proposition for IT. He argues that as companies become more dependent on IT for their day-to-day operations, so the emphasis switches to managing availability, reliability and security. As such, businesses should manage IT as a commodity. Do you subscribe to the Carr view? Do you align IT with the business in a purely supportive role? But innovations within IT continue to create possibilities and options for businesses that did not exist before. But where IT engages the business, pro actively and as an equal, companies will be able to continue to deliver strategic advantage through IT. The following will be useful in assessing the level of business engagement: - to whom does the IT function report in your business? For example, the Board (where the CIO/IT director is a Board member), the CEO (who has a business development focus), the COO (who has a business operations focus) or the...
Posted by: Jitena Kumar Rawat
Activity: 13 referals , 1 comments, 232 views
Most IT project evaluations are like the tail wagging the dog. They begin with IT strategy, rather than the goals of the business. In fact, IT strategy should be the third link in a chain that begins with business strategy, which in turn governs the product or service strategy, which then drives IT strategy. Lets understand this with a mid size CRM company Business strategy: Increase the customer base by 20 percent in the next year by providing increased functionality such as business operations analytics and executive dashboards. Product strategy: Develop an alliance with a business intelligence (BI) software company to add analytical capabilities to the CRM software. IT strategy: Create a new software platform that allows for easy integration with the BI software company and others. IT projects: Develop a Web services–based platform that offers universal data exchange and messaging between the CRM software and the BI software. While this hierarchy reveals whether IT projects...
Posted by: Taniya Laskar
Activity: 1171 referals , 13 comments, 274 views
The King is ailing, who will succeed the King? That is of course the question on the mind of Apple’s shareholders, employees and to a lesser extent its customers and clients (who will jump to a Droid or Google, if and when they create products that excite and service them as well as Apple products). Despite protestations and reassurances from Jobs and Apple COO, Tim Cook, and despite their not just weathering, but thriving during Jobs-less times, an Apple without Jobs makes many nervous to their core. If we were to think of Jobs not as a unique and irreproducible person, but as a mindset, skill set and capacity that could be deconstructed and then modeled, not only could Apple continue its amazing growth, but other companies might follow suit. Much has been written about Jobs trying to figure out his “secret sauce” so that others might use it to propel their companies and careers to extraordinary outcomes. 1. Dropped out of Reed College 2. Calligraphy 3. Psychedelics...
Posted by: sap user
Activity: 3 referals , 3 comments, 1089 views
Many companies are turning to a new kind of enterprise resource planning software. This new model is much more affordable, provides faster return on investment, is easier to implement across an enterprise, provides superior connectivity and is highly configurable. Browser-based, open-source ERP applications hold many advantages over the traditional legacy based software systems of the past. They are easier to modify and customize, for one. This ease of configurability opens up the door to agility - changing the software system to take advantage of new opportunities or changes in the market for optimal positioning. The software can change as quickly as the company can. This new type of ERP is not "open source" in the usual sense of the term. The meaning of open source for this type of application is that the source code is modifiable, but not available to the general public. It is modifiable by the provider or the individual buyer. This is advantageous to buyers with IT resources...
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