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Key factors & Strategies for Success in KPO
Tags :
outsourcing factors, success factors, factors, business process outsourcing, process outsourcing, outsourcing,bpo, kpo, lpo, call center, software development, services,
Industry :
ITES/BPO/Customer service
Functional Area : outsourcing, productivity and performance |
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About "Key factors & Strategies for Success in KPO" topic:
Discuss critical success factors for KPO
1 insight
, 1 debates
, 2 idea contests
, 1 question
on topic: "Key factors & Strategies for Success in KPO"
Prev1NextShowing 1 - 5 of 5
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Is it: NAME FAME MONEY or something else
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Manoj Krishna Sanyal
| Answered
| 3 years ago
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Success means .... when you leave the chair people remember you and often talk about you.
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Fazalur Rahman
| Answered
| 3 years ago
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One who achieved success is v “ One who has lived well, laughed often and loved much; v One who has gained the respect of others, the trust of the beloved and the love of the little children; v One who has never...
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Devi Kaladeen
| Answered
| 3 years ago
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" Success...seems to be connected with action. Successful men keep moving. They make mistakes, but they don't quit." - Conrad Hilton Many people view success in terms of power, wealth, or fame. This is not the true success that a lot of us strive...
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Answer: "According to you what success means?" deleted from your view.
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Top 5 Critical Success Factors
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I Can and I Will
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Kanquona Bhattacharjee
| Supported idea
"I Can and I Will"
| 3 years ago
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I CAn and I will infuses a self confidence which is required for success
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Anagha Thakur
| Supported idea
"I Can and I Will"
| 3 years ago
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yes i agree with Anirban here I CAN AND I WILL these are the words i use mostly when i am going through a lean patch, these words just infuses positivity and brings all that energy that you wanted for that work to get done or for the goals that...
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!manpreet $ingh
| Supported idea
"Top 5 Critical Success Factors"
| 3 years ago
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Yeah! Welldone! I do appriciate these critical 5 factors given by you. -Clear Vision -Proper estimation of Goal -Commitments -Dream - Passion Thnx for reffering ....
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Ideate: "The Top 5 Critical Success Factors You Must Know" deleted from your view.
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First thing as salesperson you need to know there are five critical success factors you need to work upon on a on going basis The five factors are: Ø Knowledge: Knowledge is considered as the most important element to be successful in this profession. Unfortunately most sales people take knowledge for granted. Experience show that limited knowledge limits your scope with prospects. You need to have knowledge about: Own Products, Own Organization, Competitors, Customers, Customers Competitors, Territory, Industry trends. Ø Skills: Knowledge alone will not be sufficient!. There is no point you having a warm feeling about your product, the same warmth the customer should fe...
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Nagpal Singh
| Commented
| 2 years ago
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i think process of sales goes like this:- Product knowledge-customer identification-confidence-communication skill-and reciept....Cheers!!
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varsha
| Commented
| 3 years ago
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yes u r right the blend of these critical points really make a successfull lead for sales person nice one..............
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Dayanand Deshpande
| Commented
| 3 years ago
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Adding to what Mr.Ashok said there are some other qualities too to be a sales person. Confident - A sales person should be confident about the product he is selling as well as his own ability to successfully close a sale. Especially in the case of...
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Insight: "TIP 2 Critical success factors" deleted from your view.
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Yes
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No
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alexanderabilash
| Argues in support of
"No"
| 3 years ago
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No, these bottlenecks are only a mirage. As far as the kind of services these KPO's providing is concerned they are highly technical and need a huge insight into one's subject. And I hope these processes weren't easily replacable especially in...
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Niranjan Padmanabhan
| Argues in support of
"Yes"
| 3 years ago
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yes, defenitely, demand and supply should properly balanced ...... A study on Knowledge Process Outsourcing (KPO) sector shows a huge supply gap that threatens to cripple its growth. Rocsearch, a UK-based research services company, has gathered...
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Debate: "Will there be any Bottlenecks in Future Growth of KPO ??" deleted from your view.
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Quality
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Its certainly talent hunt without hiring the foreigners
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V.Durga Rao
| Added idea
"Its certainly talent hunt without hiring the foreigners"
| 3 years ago
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Many may say that the India will become developed nation soon and they may show our GDP, growth of stock market, exports led by exports by the foreign companies in India, the salaries, the life style etc., but, the real development lies in our R D...
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Bharat Satija
| Supported idea
"Quality"
| 3 years ago
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Yes reddy Quality in company matters more and also they must hire the best talent and imparting continuous training to professionals on Quality . It is advisable for offshoring companies that venture into the KPO industry to focus on initial...
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Ideate: "What are challenges that this emerging KPO industry might face in the near future?" deleted from your view.
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What is stopping you from getting what you want in life? Your friends? Your family? A sense that failure – or success – might change your life and that feeling uncomfortable? A sense that the people around you might disapprove of you aiming for what you want, of you succeeding or failing. Essentially it boils down to fear. The big roadblock, sometimes the massive wall in the middle of road that keeps you from getting what you want. How to overcome it? Here´s some useful ways I have found so far. 1. Taking small steps This is good for fear that can seem overwhelming at first. For instance the strong feeling – it can almost feel like a flight or fight-response – just before doing public speaking or asking someone out for a date. If you´re for instance nervous socially you might not feel able to ask people out on dates right away. The fear of being rejected and that others might think less of you if you get turned down can make many of us feel unable to ask the question. A solution...
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Successful Project Managers - Characteristics and Skills What are the Characteristics of Successful Project Manager ? Project Managers interact with different types of people at different level s within the organization and outside the organization. Since their responsibilities include directing and coordinating various resources through out the life cycle of the project, it is important the Project Managers have certain characteristics to ensure project success. There are five main characteristics they are 1. Flexible – Flexibility is required for a PM especially when dealing with new team members who may need specific , firm direction to get started. PM should be able to adopt various styles of leadership (Authorative, Colloborative etc) with various people. 2. Credible – PM should be Trust Worthy , Competent, Dependable and honest. 3. Tolerant – Considering the fact that the Resources, Goals and Objectives are often vague, PM Should be...
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If you are staying in Maharashtra and especially in Mumbai, you must have gone to see the “Dahi Handi”. It is wonderful and mind blowing experience to see fabulous human towers and excellent team co-ordination among them. All are focus towards one Goal- To break the Dahi Handi. Please read further on http://vinodtbidwaik.blogspot.com/2010/09/sucess-factors-to-break-dahi-handi.html Regards, Vinod Bidwaik
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A LESSON WELL LEARNT FOR ALL...... - Bill Gates in a Restaurant // BILL GATES in a restaurant. After eating, he gave 5$ to the waiter as a tip. The waiter had a strange look on his face after the tip. Gates realized asked: "What happened?" Waiter: "I'm just amazed because on the same table your son gave another waiter a tip of 500$... you... his Father... the richest man in the world... only gave me 5$...???" Gates Smiled Replied With Meaningful words: "He is Son of the world's richest man... but I am the son of a wood cutter...!!!" Remember: Never Forget Your Past... It's Your Best Teacher..!!!
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Married men, Enjoy this !! Unmarried men, Learn from this !! Married/unmarried Women, It is just for fun. Forgive me !!! a) After marriage, husband and wife become two sides of a coin; they just can’t face each other, but still they stay together. b) By all means marry. If you get a good wife, you’ll be happy. If you get a bad one, you’ll become a philosopher. c) The great question… which I have not been able to answer… is, “What does a woman want? d) I had some words with my wife, and she had some paragraphs with me. e) “I don’t worry about terrorism. I was married for two years.” f) “I’ve had bad luck with both my wives. The first one left me, and the second one didn’t.” g) Two secrets to keep your marriage brimming 1. Whenever you’re wrong, admit it, 2. Whenever you’re right, shut up. h) You know what I did before I married? Anything I wanted to. i) My wife and I were happy for twenty years. Then we met. j) A good wife always forgives her husband when she’s wrong....
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