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Outsourcing Relationship Management: Excellence through Alignment
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Delivery, Relationship management, stakeholder management, IT Sales, Sale IT, IT Selling, IT Marketing, Sales Marketing, Successful sales, Sales success, CRM, Sales Call, IT Services, Global Teams, IT Consulting, Offshoring, Outsourcing, Indian IT industry, IT Industry, Information Technology Industry, IT market, IT outsourcing, Outsourcing services, business process outsourcing, business outsourcing, IT consulting, BPO
Industry :
IT Services, Technology Consulting
Functional Area : Outsourcing, B2B Sales |
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About "Outsourcing Relationship Management: Excellence through Alignment" topic:
Organizations undertaking information technology and business process outsourcing typically are very focused on doing the deal. This involves assessing service providers, determining geographies from which to source services, developing contracts, defining service levels, and a myriad of other tasks. Yet, arguably the hardest part of outsourcing occurs only after the deal is -done, which should include performing ongoing outsourcing management and governance, on why aligning understanding and agreeing upon the objectives of the total outsourcing project are critical to its success. Share your views on this.
3 insight
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on topic: "Outsourcing Relationship Management: Excellence through Alignment"
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Hello Everyone! As I reflect on the role of a mentor I think of the importance experience, accessability, and ongoing support plays in the mentoring relationship. In this regard, it seems to me tha...
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Sulagna Ghosh
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| 2 years ago
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A great mentor is he who shows the path to his followers through their whloe life.
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Vishal Kumar
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| 2 years ago
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In hy humble opinion the making of a mentor lies in ACCEPTANCE. The mentor must exhibit unconditional acceptance of his mentee sans any pre-conceived notions. As far as the question of being a great mentor is concerned I would prefer leaving that...
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Baljeet Kaur Bedi
| Answered
| 4 years ago
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Mentors use their personal experience to help their mentees avoid mistakes and learn from good decisions, but at the same time it is also correct that being a mentor doesnot require a special skill as, being a mentor the person have to have the...
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Answer: "What Makes a Great Mentor?" deleted from your view.
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Proper evaluation
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Periodical review meetings:
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S.KUMAR
| Added idea
"Periodical review meetings:"
| 3 years ago
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For a successful outsourcing relationship, it is better to have frequent formal review meetings. These meetings can discuss what both teams are working towards and a high level view of the future goals and objectives. Product reviews and...
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Sesharaj
| Supported idea
"Proper evaluation"
| 4 years ago
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I am with both of them .. My perspective is that as a service provider it is imperative that one has to explain the customer the need of this and spent quality time with the key stake holders of the customer orgnization. The successes will be...
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Ideate: "How to maintain the outsourcing relationship?" deleted from your view.
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Bangalore: In a move that could bring a smile to many faces, Tata Consultancy Services (TCS) has announced that it will hire 25,000 people globally in 2009, with 90 percent of them in India alone. The number is much bigger when compared to the hiring last year when TCS appointed 10,000 people. With this recruitment drive, TCS also plans to expand its presence into the tier-II cities in India. 'We will be hiring 25,000 people this year, which means roughly 25 lakh square feet of work space required and, therefore, we need to grow outside the metros. Tier-II cities are our only focus for expansion in the country as the top rung are clogged and saturated,' said Tanmoy Chakrabarty, Vice-Preside...
Insight: "TCS to hire 25,000" deleted from your view.
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Answer: "hi,i went to start data entry work so plz tel me how can get work from direct client any body help me on this matter." deleted from your view.
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Yes
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V. Srinivas
| Argues in support of
"Yes"
| 2 years ago
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Govt. Accounts are more easy to handle ONCE the order is given. Unless the deliverable is totally full of non-conformities, payment is a distinct possible. This is because, Govt. companies budget lapses at the end of the year - budget is normally...
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Debate: "Can anyone commit his target,if he/she handling the govt accounts(as per there process time)????" deleted from your view.
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travel from self realisation to destruction of self
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LOOK FOR A GURU ?
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Dr.G.S.Rama Rao
| Supported idea
"live the moment "
| 2 years ago
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I fully agree with you Dr.Padma! The +ve attitude only keeps us alive and we should consciously believe and realize it. I also feel that to live a decent and clean life, one need not burden oneself with heavy and frightening philosophies.
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Dr.PADMA.A
| Added idea
"live the moment "
| 2 years ago
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spring from ur bed with enthusiam to live your life rather than thinking of how to spend another day for survival . keep the energy flowing inside you and remember it you reaction to the outside that bothers you more than anything else . react to...
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Ideate: "THE CHANGE WITHIN" deleted from your view.
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iLeadFarmers corporate photo shoot: http://ileadfarmers.wordpress.com/meet-the-team/ Our Branding services take on a new dimension with the addition of a fully equipped photo studio for corporate photo shoots videos. Now we can provide this service to companies startups, SMEs and large organizations which includes: - Corporate photo shoots - Corporate videos for powerful image projection. We take care of the distribution of the photos video on the right platforms to create your brand in the target market. Regards, Punit Garg iLeadFarmers www.ileadfarmers.com Email:- punit@ileadfarmers.com Skype:- punitgarg07
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Shyam
| Commented
| 2 years ago
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I wish you all a Healthy, wealthy and a Very Happy New Year 2011.. and let this New Year bring all success and happiness in everyones life !!! Your New Year Gift is Here: Dont Miss it.. Have a Great 2011 with this wonderful gift -...
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Insight: "iLeadFarmers corporate photo shoot" deleted from your view.
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Answer: "Outsourced payroll management system: A hassle free method. Is it worth while investing or is it a fad?" deleted from your view.
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Nicholas Carr's article "IT Doesn't Matter" (Harvard Business Review, May 2003) challenges the value proposition for IT. He argues that as companies become more dependent on IT for their day-to-day operations, so the emphasis switches to managing availability, reliability and security. As such, businesses should manage IT as a commodity. Do you subscribe to the Carr view? Do you align IT with the business in a purely supportive role? But innovations within IT continue to create possibilities and options for businesses that did not exist before. But where IT engages the business, pro actively and as an equal, companies will be able to continue to deliver strategic advantage through IT. The following will be useful in assessing the level of business engagement: - to whom does the IT function report in your business? For example, the Board (where the CIO/IT director is a Board member), the CEO (who has a business development focus), the COO (who has a business operations focus) or the...
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The biggest management challenge in the new millennium of liberalisation and globalization for a business is to serve and maintain good relations with the king-the customer. In the past, producers took their customers for granted because at that time customers were not demanding nor had many alternative sources of supply or suppliers. Since he was a passive customer, the producer dictated terms and had little customer commitment. But today there is a radical transformation. The changing business environment is characterised by economic liberalisation, increasing competition, high consumer choice, enlightened and demanding customer, more emphasis on quality and value of purchase. All these changes have made today's producer shift from traditional marketing to modern marketing. Modern marketing calls for more than developing a product, pricing it, promoting it and making it accessible to target customers. It demands building trust, a binding force and value added relationship with...
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Free Style Marketing How many times have you been to a business conference that guided the world to sell things for free? Well, if you never heard about one, then you need to know about Nokia World 2007 Conference where Chris Anderson, Editor in Chief talks to the world referring to this. The campaign broke all the traditional rules of selling a service product. As per Chris, the new way to sell today has changed focus from the actual product to the complementary product or supporting product that could enhance the selling of original product. Chris talks about the new selling concept of 0 + 2 = 2 in contrary to the old concept of 1+1 = 2. Now, what the hell does he mean by this Maths..? Consider Company A that sells both - the products and the services on the same products. As per the traditional earning model Company A earned Rs 1 revenue from selling the product and Rs 1 revenue from the services on the product. The modern way of selling sacrifices the revenue on product to earn...
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7 Steps to Protect Against Online Fraud for this Year's Tax Day SonicWALL Security Threat Team Offers Insight and Guidelines on Phishing Scams and other Invasive Schemes Related to Tax Day Bangalore, Karnataka, India, Tuesday, April 12, 2011 -- (Business Wire India ) -- With tax day around the corner, SonicWALL, Inc., the leading provider of intelligent network security and data protection solutions, today released the results of its phishing quiz . Of the three million respondents to the quiz, only 7.4% answered all of the questions correctly. When asked to determine whether a suspect email was a phishing e-mail or a legitimate email, respondents were wrong 22% of the time. In addition, quiz results reveal that 1 in 10 people will act on a phishing email even after they have been told it is suspicious; actions include opening the email, clicking on links and even providing personal data at the phisher's website. The seasonal rise in phishing threats associated with the...
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