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last activity : 07 06 2010 20:18:04 +0000
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These days banks are having a difficult time deciding on the ATM locations under the new regime which allows all accountholders charge-free access to third-party ATMs for minimum of 5 times and 10,000 being the highest amount where one can draw.
Banks have to choose locations where they get a proper mix of transaction from their own as well as from customers of other banks. According to Pradeep Sen, MD of NCR, banks are mining data on customer addresses and ATM usages to determine ideal locations for installing ATMs. Banks are using the ATM usage data to optimise their ATM operations.
This will entail them in identifying ATMs that the banks customers access frequently and relocating the ones that are used very sparingly. A bank has to pay an inter-bank fee of around Rs 20 for every transaction that its customer makes at another bank’s ATM, this will prove to be an additional income generator for banks with large ATM networks.
There was also new technology which was unveiled The next-generation automatic teller machine (ATM) which can verify cash deposits and scan cheques. This ATM is India’s first ‘No Envelope’ Multi Function Intelligent Deposit ATM. The dedicated intelligent cash deposit and recycling functionality is in sync with RBI’s current initiative of getting banks’ technology ready to offer cheque truncation.
On the RBI regulation mandating easy ATM accessibility to the physically disadvantaged, Mr Sen said the audio-guidance features, already built into many ATMs, meant for the visually challenged do not increase the cost of installation significantly.

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