| Topic : Business Process Re-Engineering Best Practices |
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Business Process Reengineering
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Source : http://finance.isixsigma.com
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last activity : 07 06 2010 20:18:04 +0000
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Using Six Sigma with traditional BPR efforts provides a customer-centric view of project identification within an organization. Six Sigma's problem-solving discipline within a BPR effort can help provide:
Business process reengineering and Six Sigma deal with improving an organization's process from the customer perspective. Process reengineering relates quality to the process, and so does Lean Six Sigma. They do so by recognizing that a process is a collection of activities that takes one or more kinds of input and creates output that is of value to the customer.
Seven Principles of Reengineering:
A successful BPR project can be more identified with the following success factors identified as the Reengineering Best Practices...
BPR provides an outstanding opportunity for both clients and service providers to look at both optimizing cost savings and achieving continuous process improvement! Lean Six Sigma provides the tools and techniques for making business transformation not just a slogan, but a systematic, disciplined way of daily operation.
- A proven set of statistically based tools and methods to eliminate variation and drive process quality.
- A method to help ensure that process improvement is data driven and encompasses baselines, scorecards, dashboards and other metrics.
- Creation of a common language for all process improvement.
- Stage-gating to ensure that initial assumptions identified in the project charters are valid and feasible, while maintaining vigilance on critical activities and deliverables through all phases.
- Reductions in cost that are associated with eliminating process defects, applicable scrap and re-work.
- A universal quality metric (sigma quality level, or SQL) that allows universal comparison of all processes and their ability to serve the voice of a company's internal customers.
Business process reengineering and Six Sigma deal with improving an organization's process from the customer perspective. Process reengineering relates quality to the process, and so does Lean Six Sigma. They do so by recognizing that a process is a collection of activities that takes one or more kinds of input and creates output that is of value to the customer.
Seven Principles of Reengineering:
- Organize around outcomes, not tasks.
- Identify all the processes in an organization and prioritize them in order of redesign urgency.
- Integrate information processing work into the real work that produces the information.
- Treat geographically dispersed resources as though they were centralized.
- Link parallel activities in the workflow instead of just integrating their results.
- Put the decision point where the work is performed, and build control into the process.
- Capture information once and at the source.
A successful BPR project can be more identified with the following success factors identified as the Reengineering Best Practices...
- Proven methodology
- Compelling business case for change
- Effective change management
- Strategic alignment
- Line ownership
- Top management sponsorship
- Reengineering team composition
BPR provides an outstanding opportunity for both clients and service providers to look at both optimizing cost savings and achieving continuous process improvement! Lean Six Sigma provides the tools and techniques for making business transformation not just a slogan, but a systematic, disciplined way of daily operation.
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Commented by
Abhishek Tiwari, Network Admin/System Admin, STPL INC.
| 08 22 2008 21:49:16 +0000
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