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Open Source Updates

By : Neelam Mishra, Software Developer, BEA Systems
Industry : IT Products Functional Area : Open Source
Activity:  6 comments  1200 views  last activity : 07 06 2010 20:18:04 +0000
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"2008 could be a very good year for the likes of SAP and ERP solutions if stats are anything to go by".

I've just been taking a look at the most read stories of the year, and following the usual suspects (Oracle Unbreakable Linux, the Linux desktop, the attitude to open source) I was surprised to see that the fourth most popular technology was an open source ERP appliance...

So, where do Open Source Web 2.0 applications come handy in the enterprise world? It is by increasing global usability, collaboration and productivity. One specific area which seems like a natural fit is the Enterprise Global Customer Experience or CEM (Customer Experience Management).

Today while enterprises are increasingly going global in IT outsourcing, supply chain and customer services operation, there is a growing need to improve global productivity, collaboration and business processes. As i call it “Enterprise Anywhere” - the trend where global companies leverage their global resources to optimize their global operation.

One of the main customer experience challenges for global enterprises is to be able to capture and integrate all the customer experience history and intelligence from different information sources like ERP customer service module and CRM systems into one global source of Global Customer Experience Intelligent Unit. This unit can be leveraged to capture innovative product and customer service ideas and most importantly improve customer experience processes and customer satisfaction.

Another area where Open Source ERP applications can be very valuable is the ability to create or integrate to a Master Data Management (MDM - a master source of customer experience data that can be leveraged across the enterprise from both front end and back end ERP/CRM systems) to capture personalized customer experience and interaction intelligence data and use it to improve customer experience processes (CEM), customer satisfaction and loyalty.

"The reality is that the people who do all the work [in ERP deployments] are in-house teams or system integrators, not the commercial software vendors. The availability of open source points out that disconnect in the value chain. It’s almost a miracle that SAP got as big as it did; they’re just selling a skeleton.”

Everytime you would like to change structure (not the parameters) for a particular unique situation - reprogramming is involved - i.e. huge cost.

So, with open source, enterprises gain flexibilty to taylor their systems relatively cheaply - mass customisation.

There should be more players but I am also sure that good products need also research and lots of services to be paid to find new solutions. This services not very easy to find in open source environments, but maybe I am wrong.

 
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6 comments on "Open Source ERP: Today's Hottest Emerging Technology?"
  Commented by  sravan kumar, MBA/PGDM student, College Of Engg , Anna University, Tiruvallore    | 03 12 2010 05:59:45 +0000
What's the most exciting emerging technology for enterprises in the next 3 to 5 years? Hint: It's not going to be designed by Apple. It just may be open source ERP, Gregor Bailar, former CIO of Capital One, told attendees of the CIOΙ08 The Year Ahead conference, being held this week in San Diego. Surprised? 

Maybe you're not. You don’t meet many CIOs who don’t have some ERP angst. Worse, that angst has been simmering for three to five years now. In CIO's recent 20th anniversary issue, we noted the "ERP hangover" that so many CIOs experienced in the 2004 timeframe after completely revamping their ERP systems, only to realize that the replacements were big, expensive, and took a lot of time and money to customize. Today, most CIOs still run newer versions of that same ERP software, from the two biggest vendors in this marketplace, Oracle and SAP.

The lack of competition means that there hasn’t been terrible pressure to innovate or slim down that software to make it more nimble—a serious flaw at a time when business needs IT to move fast. No wonder the hunger to find a worthy open-source alternative strikes IT leaders such as Bailar. "I'd love to have an open source ERP system that would just wail on what we have," Bailar told the conference audience. (Bailar also cites WiMax as a second candidate for the most important emerging technology.)
Click here to find out more!

Bailar's fellow conference speaker, JP Rangaswami, a well-known CIO who authors the blog "Confused of Calcutta", and serves as managing director, service design for British Telecom Group, noted that his IT team is playing with an open-source ERP application called Thingamy. (For more info, check out the Thingamy blog: Start with this entry, which details why these open-source developers don’t want to compete with SAP and Oracle, they just want to "make those products irrelevant.")

Thingamy is certainly not the only game in open-source ERP town. Many CIOs at midsize shops in particular would love to divorce their expensive, rigid ERP systems. And some of these midmarket CIOs have blazed a trail doing just that, using open source products such as the Compiere ERP suite and OpenBravo.

Mark Alperin, who serves as COO with CIO responsibilities for Vertex Distribution, a manufacturer and distributor of rivets, screws and other fasteners, told CIO magazine in February, that his move to Compiere came down to one key desire: flexibility to act quickly on business needs. “We have our own programming staff, and the ability because of that to customize services on our own and respond to customer needs is an advantage,” Alperin says, “so the direct access to the source code is very important.” For more on Alperin's experience with Compiere, see "Is Open Source the Answer for ERP".

The 451 Group's senior analyst Martin Schneider summed it up this way in that same article: "The reality is that the people who do all the work [in ERP deployments] are in-house teams or system integrators, not the commercial software vendors. The availability of open source points out that disconnect in the value chain. It’s almost a miracle that SAP got as big as it did; they’re just selling a skeleton.”
Click here to find out more!

And as Gartner research director Laurie Wurster notes, open-source ERP should have increasing appeal because of the wave of ERP consolidation.

When will we reach the tipping point where a large number of CIOs at midsize companies, and even at larger enterprises, can get their heads around using open source ERP? That's still to be determined. But consider the larger open-source picture in enterprises today. Many CIOs already run virtualized servers based on Linux for some core enterprise apps. They've developed in-house development expertise and security knowledge around open source. They've made open-source SugarCRM a success. In other words, they've done some of the prep work necessary to weigh and plan an enterprise's move to open-source ERP.

Here's one other hint: Rangaswami works for this little company called British Telecom. Bailar, who will be inducted into the CIO Hall of Fame class of 2007 as part of this week's conference, used to run IT for Capital One and before that, for NASDAQ. It's not just the CIOs of midsize or smaller companies who see why a solid open source ERP solution would be a hot technology development.
  Commented by  sap user, Business Analyst, Eminentlabs Software Pvt Ltd    | 03 09 2010 09:56:54 +0000
Bailar's fellow conference speaker, JP Rangaswami, a well-known CIO who authors the blog "Confused of Calcutta", and serves as managing director, service design for British Telecom Group, noted that his IT team is playing with an open-source ERP application called Thingamy. (For more info, check out the Thingamy blog: Start with this entry, which details why these open-source developers don’t want to compete with SAP and Oracle, they just want to "make those products irrelevant.")

Thingamy is certainly not the only game in open-source ERP town. Many CIOs at midsize shops in particular would love to divorce their expensive, rigid ERP systems. And some of these midmarket CIOs have blazed a trail doing just that, using open source products such as the Compiere ERP suite and OpenBravo.

Mark Alperin, who serves as COO with CIO responsibilities for Vertex Distribution, a manufacturer and distributor of rivets, screws and other fasteners, told CIO magazine in February, that his move to Compiere came down to one key desire: flexibility to act quickly on business needs. “We have our own programming staff, and the ability because of that to customize services on our own and respond to customer needs is an advantage,” Alperin says, “so the direct access to the source code is very important.” For more on Alperin's experience with Compiere, see "Is Open Source the Answer for ERP".
And as Gartner research director Laurie Wurster notes, open-source ERP should have increasing appeal because of the wave of ERP consolidation.

When will we reach the tipping point where a large number of CIOs at midsize companies, and even at larger enterprises, can get their heads around using open source ERP? That's still to be determined. But consider the larger open-source picture in enterprises today. Many CIOs already run virtualized servers based on Linux for some core enterprise apps. They've developed in-house development expertise and security knowledge around open source. They've made open-source SugarCRM a success. In other words, they've done some of the prep work necessary to weigh and plan an enterprise's move to open-source ERP.

And as Gartner research director Laurie Wurster notes, open-source ERP should have increasing appeal because of the wave of ERP consolidation.

When will we reach the tipping point where a large number of CIOs at midsize companies, and even at larger enterprises, can get their heads around using open source ERP? That's still to be determined. But consider the larger open-source picture in enterprises today. Many CIOs already run virtualized servers based on Linux for some core enterprise apps. They've developed in-house development expertise and security knowledge around open source. They've made open-source SugarCRM a success. In other words, they've done some of the prep work necessary to weigh and plan an enterprise's move to open-source ERP.
  Commented by  Rizwan Ahmed, Project Lead Quality Management Concepts Pvt. Ltd    | 09 09 2008 07:07:25 +0000
Good one.
  Commented by  Darpan Sinha, Solution Architect, Fujitsu Consulting India Pvt Ltd    | 09 04 2008 05:51:08 +0000
Nice Article.
  Commented by  Samir Nigam, Sr. Software Engineer , SRM TECHSOL Pvt. Ltd.    | 07 28 2008 05:12:52 +0000
great
  Commented by  suraj kumar, Tech Support Engineer, nortech    | 01 05 2008 10:44:14 +0000
hi
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