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| Topic : Business process reference models |
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Source : http://www-306.ibm.com
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2 comments
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last activity : 07 06 2010 20:18:04 +0000
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Before setting out on any important journey, you’d want the best map available to help you reach your destination quickly and successfully. These days, any organization striving to align its IT processes with its business priorities is undertaking a complex, challenging journey that will significantly impact its future success. And what’s needed is a process model … a map of the processes and activities in your organization, along with all the inputs, outputs and connections between them. That’s what the IBM Process Reference Model for IT (PRM-IT) is all about. It’s a tool that helps assess, design and implement the processes involved in using IT to help businesses carry out their fundamental purposes and achieve their goals. |
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IBM PRM-IT covers the following: * IT management system * IT customer relationships * IT direction * IT solution development * IT solution deployment * IT operational services * IT resilience * IT administration Since it covers all these it can give you a superior control over IT’s activities.